the leadership team Flashcards

1
Q

how great leadership can benefit a practice

A

builds an employee bond with the practice, and creates a proactive environment that requires little management - a motivating leader generates enthusiasm and excitement and provides a path for a team to be successful

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1
Q

how poor leadership can negatively affect the practice

A

yields high employee turnover, unsatisfied clientele, low client compliance, and high management responsibilities

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2
Q

organizational development

A

the development, improvement, and effectiveness of an organization that includes the culture, values, systems, and behaviors

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3
Q

employee development

A

building team retention, motivation, engagement, and individual well being

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4
Q

ways effective leadership is shown

A

through character, behavior, and actions

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5
Q

situational leadership

A

leaders responsibility to recognize and adapt to the team - not up to the team to change or adapt to the leader

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6
Q

3 components of great leadership

A
  1. challenges the status quo, leads to innovation when change is needed
  2. enables and empowers collaboration amongst team members
  3. walks the walk
  4. encourages team members through recognition and accomplishments
  5. inspires the buy-in of MVVs
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7
Q

practice mission

A

the purpose of the hospital and the fundamental reason that the practice exists

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8
Q

how can lack of MVVs negatively affect the practice

A

owners operate without a clearly defined path for success, managers struggle to implement policies and procedures that support a vision for the hosptial, and team members lack the direction needed to meet desired goals

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9
Q

areas in practice that MVVs can affect

A

Human Resources
marketing
finance

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10
Q

ways in which a diverse team can positively affect the practice

A
  • identify problems
  • solve problems
  • create solutions
  • develop successful pathways to achieve goals
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11
Q

why is having a work-life balance important

A

reduces the risk of burnout and overload

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12
Q

effective methods to retain team members

A
  • identifying each team member’s wants and needs
  • cultivating inclusion
  • enhancing employee engagement
  • positive reinforcement
  • rewards
  • expanding roles
  • career development
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13
Q

how an employer brand is establish

A

creating a strong positive culture that draws potential candidates to the practice seeking employment opportunities

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14
Q

empowerment

A

to give power or authority to

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15
Q

importance of empowerment toward team members

A

giving team members the ability and permission to complete tasks and objectives - encouraging and authorizing workers to take initiative to improve operations, reduce costs, and improve the quality and quantity of service