The Harvard principles of negotiation Flashcards
Separate the person from the Issue
Recognize that personal emotions and relationships can influence negotiations. It’s essential to address the problem independently of the individuals involved, ensuring that interpersonal issues don’t cloud judgment or hinder progress.
Focus on Interests, Not Positions
Instead of concentrating on fixed positions or demands, delve into the underlying interests and needs of all parties.
Generate Options for Mutual Gain
Encourage collaborative brainstorming to develop a variety of possible solutions before deciding. This creative process aims to find outcomes that satisfy the interests of all parties, leading to win-win scenarios.
Insist on Using Objective Criteria
Base the negotiation on fair, independent standards and benchmarks. By referring to objective criteria, parties can reach agreements perceived as fair and legitimate.