The basics of negotiation Flashcards

1
Q

Preparation

A

Before entering a negotiation, it’s crucial to define your goals, understand acceptable outcomes, and identify your Best Alternative to a Negotiated Agreement (BATNA). Researching the context and the parties involved helps in formulating a strategic approach.

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2
Q

Opening

A

This initial phase involves making a positive impression, establishing rapport, and verifying the authority of the participants. Clearly articulating each party’s ideal outcomes sets a constructive tone for the discussion.

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3
Q

Bargaining

A

During this stage, parties exchange offers and counteroffers, make concessions, and collaboratively work towards a mutually beneficial agreement. Effective communication and flexibility are key to navigating this phase successfully

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4
Q

Closing

A

Concluding the negotiation requires summarizing the agreed-upon terms, ensuring all issues have been addressed, and formalizing the agreement. Its important to confirm that all parties have a clear understanding of their commitments

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5
Q

Follow-up

A

Post-negotiation, it’s essential to document the agreement and monitor its implementation. Following up ensures that all parties fulfill their obligations and helps maintain positives relationships for future interactions.

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