Analysis of a negotiation Flashcards
Preparation and planning
Emphasizes the importance of understanding both parties interests, setting clear objectives, and developing a strategic approach before entering negotiations
Communications skills
Highlights effective listening, clear articulation of points, and the ability to read non-verbal cues as essential components of successful negotiation.
BATNA
Discusses the significance of knowing ine’s alternatives to strengthen negotiating positions and make informed decisions.
Emotional Intelligence
Adresses managing emotions, recognizing the emotional states of others, and maintaining composure to facilitate constructive dialogue.
Problem-solving Orientation
Encourages focusing on mutual interests and collaboratives solutions rather than positional bargaining, aiming for win-win outcomes