Analysis of a negotiation Flashcards

1
Q

Preparation and planning

A

Emphasizes the importance of understanding both parties interests, setting clear objectives, and developing a strategic approach before entering negotiations

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2
Q

Communications skills

A

Highlights effective listening, clear articulation of points, and the ability to read non-verbal cues as essential components of successful negotiation.

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3
Q

BATNA

A

Discusses the significance of knowing ine’s alternatives to strengthen negotiating positions and make informed decisions.

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4
Q

Emotional Intelligence

A

Adresses managing emotions, recognizing the emotional states of others, and maintaining composure to facilitate constructive dialogue.

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5
Q

Problem-solving Orientation

A

Encourages focusing on mutual interests and collaboratives solutions rather than positional bargaining, aiming for win-win outcomes

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