The cost is ridiculous, no way we would spend that much. Flashcards
Listen
(Don’t interrupt)
Acknowledge
I hear you. I understand that you think the cost is
ridiculous and that you would never spend that
much. I accept full responsibility for that
Isolate
Is you thinking that the cost is ridiculous your only
concern that you have? Is there anything else that
would keep you from moving forward?
Valid/Disc
The fact that you think the cost is ridiculous wouldn’t
keep you from owning this would you?
Probe
Why is that?
or
When you say that what do you mean?
Tie Down
Assuming that I could make sense of the money
and why our product is value priced could we finalize
everything today?
Justify & Close
If Yes move into Close with any Money closes
If No, there is another objection that you have yet
to handle