Send this all over to me in an email so I can review it. Flashcards
1
Q
Listen
A
(Don’t interrupt)
2
Q
Acknowledge
A
I hear you. I understand that you want me to email
you everything to review. I would be happy to
do that.
3
Q
Isolate
A
Is you reviewing the information the only concern
that you have? Is there anything else that would keep
you from moving forward?
4
Q
Valid/Disc
A
The fact that you want to think about this wouldn’t
keep you from owning would it?
5
Q
Probe
A
Why is that?
When you say that what do you mean?
6
Q
Tie Down
A
Assuming that I could make sense of the money
and how this fits in your budget could we finalize
everything today?
7
Q
Justify & Close
A
If Yes move into Close with any Money/Budget closes
If No, there is another objection that you have yet
to handle