Testing Critical Knowledge Flashcards

To specifically prepare for the Criticall Testing.

1
Q

What is the most important abilities needed by a public safety communications employee.

A

The ability to make decisions based upon structured rules.

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2
Q

Which agencies will you be responsible for choosing from for appropriate response to the material provided in the test?

A

Police, Fire, EMS, and Utilities are the four agencies available to you for response to the test materials.

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3
Q

CRITICAL KNOWLEDGE

What is the appropriate type of situation to which Police should be dispatched?

A

HARM TO PERSON OR PROPERTY

Police Department should be dispatched when someone is attempting or threatening to physically harm another person, or has actually physically harmed another person, or when a person causes or is in the process of causing harm to another person’s property.

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4
Q

CRITICAL KNOWLEDGE

What is the appropriate type of situation to which Fire should be dispatched?

A

ACTUAL FIRE, FIRE ALARM, OR TRAPPED PERSON

Fire Department should be dispatched when there are the immediate signs of a fire in progress (such as flames or smoke), when a fire alarm is sounded, or when a person who is trapped or confined needs to be rescued or released.

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5
Q

CRITICAL KNOWLEDGE

What is the appropriate type of situation to which EMS should be dispatched?

A

MEDICAL CONDITION

Emergency Medical Service should be dispatched when here is an emergency medical condition requiring intervention by medically trained personnel.

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6
Q

CRITICAL KNOWLEDGE

What is the appropriate type of situation to which Utilities should be dispatched?

A

WATER, GAS, ELECTRIC, OR SEWER ISSUES

Public Utilities should be dispatched when there is a problem associated with malfunctioning or broken public water systems, electric power systems (including but not limited to: electrical power lines, streetlights, and traffic signals), natural gas systems, or blocked sewer drainpipes.

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7
Q

CRITICAL KNOWLEDGE
True or False? It is okay to use prior knowledge about LVMPD or other agencies to decide which agency to dispatch to incidents presented during the “Emergency Message” items in the Criticall test.

A

False.

For the purposes of the Criticall test, use ONLY the decision rules presented in this study guide to select the appropriate agency to respond to an “Emergency Message.”

Clarification: LVMPD often dispatches by policy multiple agencies (particularly medical and police) to incidents. These policies and rules should NOT be considered during the Criticall test.

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8
Q

Which agency should be dispatched to the following situation:

A man is throwing rocks in an attempt to hurt children.

A

Police.

HARM TO PERSON OR PROPERTY

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9
Q

Which agency should be dispatched to the following situation:

Electrical power lines have been knocked down during a severe hail storm.

A

Utitilites

WATER, GAS, ELECTRIC, OR SEWER ISSUES

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10
Q

Which agency should be dispatched to the following situation:

Citizen calls to report that they hear an alarm at a nearby business and that they smell smoke.

A

Fire.

ACTUAL FIRE, FIRE ALARM, OR TRAPPED PERSON

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11
Q

Which agency should be dispatched to the following situation:

A store manager calls to report an elderly customer has fallen down inside the store and is unconscious.

A

EMS.

MEDICAL CONDITION

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12
Q

Which agency should be dispatched to the following situation:

A citizen calls to report neighborhood children are playing in a large amount of water which appears to be coming from a sidewalk service panel.

A

Utitilites

WATER, GAS, ELECTRIC, OR SEWER ISSUES

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13
Q

Which agency should be dispatched to the following situation:

A business owner calls to report several teens with bats who are breaking glass fire extinguisher boxes.

A

Police.

HARM TO PERSON OR PROPERTY

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14
Q

Which agency should be dispatched to the following situation:

A hysterical mother calls to report her child has become trapped in a street storm drain cover.

A

Fire.

ACTUAL FIRE, FIRE ALARM, OR TRAPPED PERSON

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15
Q

Which agency should be dispatched to the following situation:

A man calls to report that his brother has sustained serious oil burns during a family dinner and cannot walk.

A

EMS.

MEDICAL CONDITION

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16
Q

How long will you have to select the appropriate agency when presented with an “Emergency Message” during the Criticall test.

A

15 Seconds.