Test 5 Flashcards

1
Q

1.
You are managing a project which has a lot of uncertainties involved. Which approach would be best suited for managing this project?
SELECT THE CORRECT ANSWER

Predictive

Iterative

Incremental

Agile

A

Correct Option:D

EXPLANATION

Agile is the best option. Since the project involves uncertainty, rapid iterations and weekly releases may be required to manage the changes. Agile is basically iterative and incremental in approach, and is built on that. Hence, Agile is the most appropriate answer.

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2
Q

2.
What is the most significant evident outcome you can expect when your team members are empowered?
SELECT THE CORRECT ANSWER

Humility

Leadership

High buy-in and trust

Conflict

A

Correct Option:C

EXPLANATION

An empowered team always has a better buy-in and displays high levels of trust.

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3
Q

3Team members who have deep knowledge and skills in one area might have general skills in other areas. They are known as ‘Generalizing Specialists’. The term used to refer to this type of skill is:
SELECT THE CORRECT ANSWER

Experts skill

T-Shaped skill

General skill

Extraordinary skill

A

Correct Option:B

EXPLANATION

T-shaped skill is used to indicate depth in one area and a horizontal spread of knowledge in some other areas.

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4
Q

4
A project involves multi-functional stakeholders collaborating closely on a particular deliverable. As a project manager, what is the best way to ensure that all stakeholders are aware of the changes that may impact them?
SELECT THE CORRECT ANSWER

Talk to them after the change is implemented

Send emails and reports communicating the change

Make the respective managers part of the change control board

Ask your team to communicate to them

A

Correct Option:C

EXPLANATION

As a project manager, when you make the respective functional managers part of the change control board or CCB, it becomes an effective way for them to analyze and understand the impact of the change.

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5
Q

5
As a project manager, you are midway through the project. You want to measure the progress by comparing actual performance with planned baselines. Which of the following will be most useful?
SELECT THE CORRECT ANSWER

Decision tree

Scatter diagram

Earned value analysis

Value stream mapping

A

Correct Option:C

EXPLANATION

Earned Value Analysis or EVA helps track the performance with respect to cost and schedule. A decision tree is used in risk management, while a scatter diagram is used to correlate the relationship between two variables in quality management.

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6
Q

6
As part of project planning, you refer to organizational practice and defined tolerance limits. Which of the following includes the key areas where tolerance limits are set?
SELECT THE CORRECT ANSWER

Quality, budget

Budget, time, quality, and non-functional requirements

Budget, time, and quality

Scope, schedule, and cost

A

Correct Option:B

EXPLANATION

Besides setting a tolerance limit for budget, quality, and time, you also need to define acceptable limits for deviations (non-compliances) for non-functional requirements. This will help you as a project manager to move forward swiftly with minimal escalations.

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7
Q

7
Tracking compliance information, including the proof of validation for each deliverable, is generally done as part of:
SELECT THE CORRECT ANSWER

Scope management

Stakeholder management

Risk management

Configuration management

A

Correct Option:D

EXPLANATION

One of the key attributes to be tracked is compliance of a deliverable with a defined requirement. Tracking the proof for validation of the compliance of the deliverable is done as part of configuration management (although it might sound like compliance management).

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8
Q

8
A document that contains details of how you will approach, structure and manage risks in a project is called:
SELECT THE CORRECT ANSWER

Risk management plan

Compliance management plan

Mitigation plan

Project strategy document

A

Correct Option:A

EXPLANATION

This is one of the important plans which is part of the project management plan.

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9
Q

9
A risk breakdown structure is created as part of:
SELECT THE CORRECT ANSWER

Risk qualitative analysis

Risk identification and categorization

Risk response

Risk ownership

A

Correct Option:B

EXPLANATION

Once the risks are identified, they are categorized based on the source, like external, internal, technical, and project management. This gives the risk breakdown structure.

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10
Q

10
The document that captures how the team would norm, perform and resolve conflicts among themselves is:
SELECT THE CORRECT ANSWER

Project charter

Resource calendar

Team charter

Team plan

A

Correct Option:C

EXPLANATION

Team charter captures how the team will operate and work together, including how conflicts will be resolved among themselves.

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11
Q

11Which of the following best describes a stakeholder?
SELECT THE CORRECT ANSWER

An individual who is interested in the project

An individual or group of individuals or an organization that impacts or is impacted by the project

Anyone who is watching the project

Anybody working on the project

A

Correct Option:B

EXPLANATION

Stakeholder is an individual or group of individuals or an organization that impacts or is impacted by the project.

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12
Q

12Conflicts are inevitable in projects, but when managed well, they can create opportunities. What is the best way to deal with a conflict?
SELECT THE CORRECT ANSWER

Stay away and let the team decide

Facilitate collaboration

Take disciplinary action against individuals

Have informal dialogue with conflicting individuals

A

Correct Option:B

EXPLANATION

Conflict management is a skill and the option depends on the situation. However, the solution arrived through collaboration has long-lasting results and is generally recommended.

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13
Q

13A document that is normally prepared before the business case and expresses what needs to be produced or what is the goal of the project is called:
SELECT THE CORRECT ANSWER

Business needs document

Business case

Customer requirements document

Requirements documentation

A

Correct Option:A

EXPLANATION

The business needs document captures the goal of the project product or service what needs to be created.

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14
Q

14You are assigned a construction project which involves constructing a multi-storeyed mall in your city. When you analyze the historical data of your organization, you come across many useful data of similar projects that have been successfully executed and delivered in the past, which gives you confidence. Which of the following approaches is best suited?
SELECT THE CORRECT ANSWER

Agile

Hybrid

Incremental

Predictive

A

Correct Option:D

EXPLANATION

Where you have sufficient expertise, a predictive or waterfall approach can be best suited.

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15
Q

15The data analysis technique used to identify different ways of collecting requirements to elaborate on project and product scope is called:
SELECT THE CORRECT ANSWER

Design of experiments

Iterative gathering

Alternative analysis

Brainstorming

A

Correct Option:C

EXPLANATION

Alternative analysis is the evaluation of various ways in which requirements can be collected from stakeholders, and this can have an impact on the scope management plan.

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16
Q

16SMART acronym is used while defining KPIs. While generally the ‘R’ in the acronym stands for ‘Realistic’, in the context of project management it denotes:
SELECT THE CORRECT ANSWER

Real time

Recurring

Relevant

Reasonable

A

Correct Option:C

EXPLANATION

The target needs to be relevant in the context of the larger objectives and critical success factors.

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17
Q

17You have just been handed over a project charter. You are assessing the project needs, magnitude and complexity. You find that the project needs a mix of resources and experience levels. You also observe that some new methods or techniques need to be used specific to the project. Which among the following project management approaches will be suitable?
SELECT THE CORRECT ANSWER

Plan driven

Iterative

Agile

Hybrid

A

Correct Option:D

EXPLANATION

Since some new methods or techniques are to be used, a hybrid approach, which is a mix of predictive and adaptive, can be used.

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18
Q

18You are in the process of assessing the performance of your team productivity. You want to use the data to predict the output for future iterations as well. The tool that is generally used for this is:
SELECT THE CORRECT ANSWER

Velocity

RACI matrix

Throughput

Kanban

A

Correct Option:A

EXPLANATION

It is the sum of the story point sizes for the features actually completed in an iteration. This allows the team to plan its next capacity more accurately by looking at its historical performance.

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19
Q

19Mind Mapping and Affinity Diagram are examples of:
SELECT THE CORRECT ANSWER

Techniques for data consolidation

Techniques for data gathering

Techniques for data elicitation

Techniques for data representation

A

Correct Option:D

EXPLANATION

Mind mapping and affinity diagram are examples of techniques for data representation.

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20
Q

20Which leadership style integrates well into the Agile mindset?
SELECT THE CORRECT ANSWER

Transactional

Transformational

Servant leadership

Laissez-faire

A

Correct Option:C

EXPLANATION

Servant leadership integrates well since Agile believes in empowering the team and helping them self-organize.

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21
Q

21Which of the following is effective in measuring project compliance with quality? (Choose two)
SELECT THE CORRECT ANSWER(S)

Using QA outputs to confirm deliverable compliance

Risk analysis

Issue resolution

Sign-off and approval from stakeholders

A

Correct Option:A, D

EXPLANATION

Both QA outputs to confirm deliverable compliance and Sign-off and approval from stakeholders are effective in measuring project compliance with quality.

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22
Q

22Continuous improvement framework is associated with:
SELECT THE CORRECT ANSWER

William Smith Jr.

Joseph Juran

Edward Deming

Philip Crosby

A

Correct Option:C

EXPLANATION

PDCA-Plan, Do, Check, Act, also known as Deming’s cycle, was first given by Deming, which is a framework used for continuous improvement.

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23
Q

23Which of the following tools help you identify quality issues in the project? (Choose two)
SELECT THE CORRECT ANSWER(S)

Audits

Histograms

Design thinking

Control charts

A

Correct Option:A, D

EXPLANATION

Control charts will help in analyzing the process control and potential issues.

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24
Q

24Henry is the project manager who is in the process of understanding the requirements. He is going through the available Business and Marketing plan, service agreements, and process diagrams. What technique is he using?
SELECT THE CORRECT ANSWER

Requirements mapping

Document analysis

Traceability matrix

Brainstorming

A

Correct Option:B

EXPLANATION

A technique where the existing available documents are gone through to generate more understanding about the project’s requirements.

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25
25A prototyping method that can use visuals or images to illustrate a process or represent a project outcome is called: SELECT THE CORRECT ANSWER User empathy Storyboarding User view User diagram
Correct Option:B EXPLANATION Storyboarding is usually a visual representation, which results in better communication and understanding of requirements with stakeholders.
26
26 In Agile projects, teams use a ceremony to communicate and address impediments slowing down the progress of work. This ceremony is called: SELECT THE CORRECT ANSWER Retrospective Scrum facilitation Daily stand-ups Sprint review
Correct Option:C EXPLANATION A daily stand-up meeting with the scrum team is a daily routine which serves as a communication platform for the team to address blocks and impediments.
27
27Common causes of conflict in a team include: (Choose any three) SELECT THE CORRECT ANSWER(S) Differences due to work, role, and approach Differences in values and perceptions Different time zones Communication breakdown
Correct Option:A, B, D EXPLANATION Although working styles differ, differences in perceptions cause conflict, and communication breakdown is generally a cause and effect of conflicts.
28
28The right sequence for Tuckman's stages for team formation includes: SELECT THE CORRECT ANSWER Forming, norming, storming, and performing Forming, storming, norming, performing, and adjourning Storming, performing, laning, and waning Forming, grooming, performing, and disbanding
Correct Option:B EXPLANATION Forming, storming, norming, performing, and adjourning is the right sequence.
29
29Common tools to track the performance of a team in AGILE include: (Choose two) SELECT THE CORRECT ANSWER(S) Scrum or Kanban board Throughput Project board Blackboard
Correct Option:A, B EXPLANATION Common tools to track the performance of team in AGILE includes: Scrum or Kanban board and throughput.
30
30As an experienced project manager, you know that coaching and mentoring are important to mentor stakeholders when required. You ask the junior team member to follow you on the job. What is this referred to as? SELECT THE CORRECT ANSWER Job shadowing Hands-on training Reverse mentoring Training
Correct Option:A EXPLANATION Job shadowing helps to learn the work cultures of any organizations.
31
31Control accounts can contain more than one-----------------------------, but each -------------- is assigned to only one control account. SELECT THE CORRECT ANSWER WBS WBS dictionary Work package Planning package
Correct Option:C EXPLANATION Control accounts can contain more than one work package, but each work package is assigned to only one control account.
32
32One of your team members, who is not very experienced in Agile methodologies, is informing you that the product owner has made some changes to the product backlog and has explained the changes to the team. The other team members have accepted and made changes to the backlog. This new team member is not sure if this is the normal practice in Agile. You explain to him that the product backlog changes throughout the project. The term that refers to this practice of changing the product backlog based on changes to business requirements is called: SELECT THE CORRECT ANSWER Product backlog item Backlog grooming and refinement Daily stand-up Retrospective
Correct Option:B EXPLANATION In backlog grooming and refinement, the product owner is tasked with the responsibility of looking at the impact of any change and looking at ways to reprioritize the backlog items.
33
33Agile projects tend to avoid using absolute time estimates as the level of uncertainty in the work is often high. Instead, a relative measure of estimation is used. Which of the following is an example of the relative estimation method? SELECT THE CORRECT ANSWER Factoring Three point estimating Story point estimating Planning poker
Correct Option:C EXPLANATION Requirements are explained as stories and story points rate the relative work, risk, and complexity of a requirement or story. Agile teams use story points to estimate effort.
34
34Changes to external and internal environmental factors can affect the project and its outcomes. A framework used to analyze the external factors impacting the project is: SELECT THE CORRECT ANSWER Business complexity Competitive strategies PESTLE SMART
Correct Option:C EXPLANATION PESTLE (stands for Political, Economic, Social, Technological, and Environmental) is used to analyze the external factors which impact the project.
35
35 A team's checklist for a user-centric requirement that has all the information the team needs to be able to begin working on is called: SELECT THE CORRECT ANSWER Definition of done WBS Definition of ready Scope delineation
Correct Option:C EXPLANATION Definition of ready is a team's checklist for a user-centric requirement that has all the information about the team's needs.
36
36A PMO that directly takes control of the project by managing the project directly is known as: SELECT THE CORRECT ANSWER Supportive PMO Directive PMO Controlling PMO Organizational PMO
Correct Option:B EXPLANATION Directive PMO directly takes control of the project by managing it directly.
37
37The famous Quality Trilogy is attributed to: SELECT THE CORRECT ANSWER Peter Drucker Joseph Juran Philip Crosby Edward Deming
Correct Option:B EXPLANATION The Juran trilogy gives the concept of quality management with its underlying three universal processes of quality planning, quality control, and quality improvement.
38
38You are managing a healthcare project to develop an IT solution for a hospital. Upon going through the requirements, you notice that you need to comply with some industry standards like HIPAA, HL7, and so on. This is an example of: SELECT THE CORRECT ANSWER OPA PMO policy EEF Transition requirement
Correct Option:C EXPLANATION Enterprise environmental factors, or EEF, have an impact on your project and its outcomes.
39
39Which of the following defines an analytical technique that uses mathematical models to forecast future outcomes based on historical results? SELECT THE CORRECT ANSWER Performance reporting Document analysis Decision tree analysis Trend analysis
Correct Option:D EXPLANATION Trend analysis gives the improvement trend based on which intervention can be decided.
40
40Your team is very experienced in the predictive approach. The new project that is being taken up now requires an Agile approach. You need to support and mentor the team members for the required transformation. Which of the following will be most useful in this situation? (select two) SELECT THE CORRECT ANSWER(S) Reading Agile magazines Training team members in Agile ceremonies Lessons learned from previous Agile projects Outsource a specialist Agile team
Correct Option:B, C EXPLANATION Historical lessons from previous projects will also be helpful.
41
41Which of the following are considered to be part of interpersonal and team skills? (Choose two) SELECT THE CORRECT ANSWER(S) Team capabilities assessment Emotional intelligence Motivation Active listening
Correct Option:B, D EXPLANATION Emotional intelligence and active listening are part of interpersonal and team skills.
42
42Business risks impact the project. Choose three business risks from the following: SELECT THE CORRECT ANSWER(S) Competitive Scope related Legislative Operational
Correct Option:A, C, D EXPLANATION Competitive, legislative, and operational risks are the business risks that impact the pr
43
43John, the project manager of an oil exploration company, is assessing the risks of beginning offshore drilling activity. He finds that the activity is scheduled in the month of July. Generally, around the month of July, there are a lot of hurricanes or cyclones that are formed in the sea. He decides to reschedule these activities until mid-August. What kind of risk response is this? SELECT THE CORRECT ANSWER Escalate Avoid Transfer Accept
Correct Option:B EXPLANATION The avoid strategy involves a change in the plan such that the risk is avoided to escape the impact.
44
44You are in the process of assessing the compliance to quality metrics of the deliverable to find out any deviations. You are evaluating the results against the planned values. What technique are you using? SELECT THE CORRECT ANSWER Variance analysis Performance reporting Inspection Paired comparison
Correct Option:A EXPLANATION Variance analysis is comparing the actual to planned values.
45
45A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project is known as: SELECT THE CORRECT ANSWER Impact grid Salience model KANO model None of the above
Correct Option:B EXPLANATION This classification model uses power versus legitimacy, or urgency of stakeholders.
46
46Joe, the project manager, believes in empowering the team as a definite means to achieve performance. It was agreed that the team would decide on all issues through consensus. One of the team members brings to the notice of Joe that decisions are arriving very late and that is impacting the project. What should Joe do to correct the situation? SELECT THE CORRECT ANSWER Ask the team to re-create the team charter Get into problem solving directly Suggest the team to have timelines for resolution Let the team decide
Correct Option:C EXPLANATION This is the best option since the problem should not recur.
47
47You are preparing a report on your work performance for your key stakeholders. Last week, some unexpected delays in work execution happened due to lack of resources. Because of this, the progress for last week is static. However, this was corrected later. Your team member suggests that instead of showing no progress, it would be better to show the overall progress rate for the last one month, so that last week's static progress may not be glaringly visible. The member argues that the delay shown in the report may delay the payment which is to be released based on this report. You reject the idea because: SELECT THE CORRECT ANSWER It does not conform to PMI standards of ethics It is coming from a team member It might affect your image and reputation It was not presented earlier
Correct Option:A EXPLANATION It is unethical to report wrong status or camouflage actual findings or state half truths.
48
48You have successfully completed a project for setting up a e-commerce website. You have conducted a successful demonstration of the portal and the customer is happy. The product is transitioned and the site is thrown open to public. After a month, when the traffic increased, it is noticed that the response of the website became very slow. You get a call from customer asking you to fix the issue immediately. You find that this is primarily due to the sizing of the hardware. What requirement should have been taken care of to avoid this scenario? SELECT THE CORRECT ANSWER Operational requirements Training Non-functional requirements None of the above
Correct Option:C EXPLANATION Non-functional requirements, or NFR, include capacity, availability, scalability, and security, which need to be carefully analyzed and understood before making the design.
49
49A new team member has joined your team. The team lead is explaining the overarching solution by describing the various aspects of the solution in the way a marketer would do for a product. This technique is known as: SELECT THE CORRECT ANSWER Sensitization technique Product box Knowledge transfer User story
Correct Option:B EXPLANATION The features of a product are explained like a marketer would.
50
50A high-level visual summary of the product or products of the project that includes goals, milestones, and potential deliverables is called: SELECT THE CORRECT ANSWER Product roal Product strategy Product roadmap Product lifecycle
Correct Option:C EXPLANATION Product roadmap contains milestones and deliverables over a period of time.
51
51You and your team are engaged in the process of finding out redundancies, bottlenecks, and non-value efforts in a process end-to-end that can potentially cause unnecessary delays. What process are you involved in? SELECT THE CORRECT ANSWER Value stream mapping Process mapping Root cause identification None of the above
Correct Option:A EXPLANATION The focus of the value stream mapping exercise is to not only remove wasteful efforts to make processes lean, but also to ensure maximum value flow to customers.
52
52You are in the process of defining the scope of the product that will be delivered as the final output of the project. You are analyzing the product in terms of characteristics and using all relevant aspects of the product to better understand it. What kind of tool are you using? SELECT THE CORRECT ANSWER Scope verification Value analysis Requirement analysis Product analysis
Correct Option:D EXPLANATION Product analysis is thorough analysis of the features for better understanding.
53
53A construction company is executing a roadway project which involves the laying of state highway roads. The government has allotted another project to the same company for re-aligning some culverts along the highway. Although the construction company is not very experienced in erection of culverts, it has decided to use the opportunity to outsource the culvert construction to another company that specializes in the same. This is an example of what type of risk strategy? SELECT THE CORRECT ANSWER Accept Share Avoid Mitigate
Correct Option:B EXPLANATION You share the opportunity with the other company.
54
54You and your team are finalizing the project's scope statement. The scope statement contains: (Choose two) SELECT THE CORRECT ANSWER(S) Work, deliverables Assumptions and constraints Resources WBS
Correct Option:A, B EXPLANATION Scope statement includes description of work, deliverables, assumptions and constraints.
55
55In Earned Value Management, or EVM, the term used to explain how much more money is needed to complete the remaining project is known as: SELECT THE CORRECT ANSWER Estimate to complete Actual cost Budget at completion Estimate at completion
Correct Option:A EXPLANATION Estimate to complete, or ETC, is the term which explains how much more money is needed to complete the remaining project.
56
56Which of the following are part of the resource calendar? (Choose two) SELECT THE CORRECT ANSWER(S) Training dates Availability of resources Interdependencies between resources Working days
Correct Option:B, D EXPLANATION Availability of resources and working days are part of the resource calendar which gives the period of engagement of resources.
57
57The goals of retrospectives in Agile are different from sprint reviews. A retrospective is not: (Choose two) SELECT THE CORRECT ANSWER(S) Demonstration of the product Generate insights Identify areas for improvement Getting feedback on the product
Correct Option:A, D EXPLANATION Retrospective is done to generate insights and identify areas for improvement.
58
58A team member is working on identifying areas for improvement in the project. He wants to know how to go about it. Which of the following would be a good source to start with? SELECT THE CORRECT ANSWER(S) Historical lesson learned Sprint review Demonstration Meetings
Correct Option:A, D EXPLANATION Lessons learned from previous projects are a good starting point to identify areas for improvement. Then you look at lessons from retrospectives in this project.
59
59A technique that uses computer models to translate risks into detailed levels to understand their potential impact on project objectives is known as: SELECT THE CORRECT ANSWER Extrapolation Risk response Simulation Risk breakdown
Correct Option:C EXPLANATION Simulating various possible outcomes helps with planning a suitable response.
60
60Change requests approved by the change control board normally consist of: (choose three) SELECT THE CORRECT ANSWER(S) Preventive actions Scope control Defect repair Corrective actions
Correct Option:A, C, D EXPLANATION Change requests can comprise preventive actions, corrective actions, and defect repair.
61
61You are starting a new IT project which involves migration of data from on premises hosting to cloud hosting. You foresee a lot of risks in the migration process due to inherent constraints in the existing infrastructure. You want to identify team members with very good skills. Which of the following techniques will be useful? (Choose three) SELECT THE CORRECT ANSWER(S) Specific assessment Attitudinal survey Ability tests Reference from HR
Correct Option:A, B, C EXPLANATION Specific assessments, attitudinal surveys, and ability tests are used to identify team members with very good skills.
62
62It is important to have a written agreement in procurement because: SELECT THE CORRECT ANSWER It is the practice of your organization. It gives you the advantage of clear terms. It legally binds both the seller and purchaser. None of the above
Correct Option:C EXPLANATION In the case of a legal dispute, either party can go to court for remedies.
63
63The presence of a set of factors which may not motivate but the absence of which would definitely demotivate the team members is known as: SELECT THE CORRECT ANSWER Reward factors Hygiene factors Motivational factors X factors
Correct Option:C EXPLANATION According to Herzberg's theory, real motivational factors are responsibility and recognition.
64
64What is the purpose of a risk audit? SELECT THE CORRECT ANSWER To ensure responses are implemented To transfer risks to a third party To evaluate the overall effectiveness of the risk management approach All of these
Correct Option:C EXPLANATION Risk audit is used to evaluate the overall effectiveness of the risk management approach.
65
65Your team is in the process of finalizing the type of contract for procurement. It is observed that the procurement statement of work is not precise and there are some constraints which do not permit further clarity in defining the statement of work. It is agreed amongst stakeholders that the team can go for a slightly open-ended and flexible arrangement with the seller. Which of the following contract types would be best suited? SELECT THE CORRECT ANSWER Fixed price incentive fee contracts Cost plus fixed fee Time and materials or T and M Fixed price-EPA
Correct Option:C EXPLANATION Time and materials or T and M contract works best for flexible arrangements.
66
66Your company is bidding for two projects at the same time. Project A is expected to generate USD 200 million in aggregate revenue over the next three years, while Project B is expected to generate USD 280 million.You select project A based on the NPV method. What is the opportunity cost for project A? SELECT THE CORRECT ANSWER 80 M 480 M 280 M 600 M
Correct Option:C EXPLANATION 280 M is the opportunity cost for project A.
67
67You are starting a new space related project. A project charter has been created and handed over to you. What is the next step? SELECT THE CORRECT ANSWER Sign the charter for acceptance Start planning Identify stakeholders Identify risks
Correct Option:C EXPLANATION The next step is to identify stakeholders in the project.
68
68A software upgrade project is underway. You notice that many stakeholders are not participating actively in the meetings. You decide to find out the cause. Which document of the following will be most useful? SELECT THE CORRECT ANSWER Stakeholder engagement plan Communication management plan Configuration management plan Risk management plan
Correct Option:A EXPLANATION Although both stakeholder and communication plans may need a revisit, the first would be the stakeholder engagement plan.
69
69One of your key stakeholders wants to review the product's completion by comparing it against the requirements. Which document would you present to him? SELECT THE CORRECT ANSWER Project scope statement Product requirements WBS dictionary Requirement traceability matrix
Correct Option:B EXPLANATION Completion of product scope is compared against product requirements.
70
70You have requested a resource who you rate very highly since she worked with you on the last project. Your expectation was that she would do an excellent job on this project too. However, to your disappointment, you notice that she is not performing as well as expected. Which empirical rule did you not follow? SELECT THE CORRECT ANSWER Performance rule Halo effect Heuristics Thumb of Rule
Correct Option:B EXPLANATION The halo effect refers to expecting the same performance from a resource based on their performance in earlier, different projects.
71
71Your team is in the process of classifying the identified stakeholders. One of the members from the customer organization seems to be highly interested in the outcome of the project but does not seem to have any authority. What is the best strategy to manage such a stakeholder? SELECT THE CORRECT ANSWER Manage them closely Monitor them Keep them informed Don't bother about them
Correct Option:C EXPLANATION The stakeholder classification based on the power-interest model groups them as high on interest and low on power. The strategy recommended is to keep them informed.
72
72An organizational construct that focuses on the flow of value to customers through delivery of specific products and services is called: SELECT THE CORRECT ANSWER Product strategy Value stream Service delivery Product catalogue
Correct Option:B EXPLANATION Value stream is the value delivered to customers through a product or service.
73
73The team is in the process of decomposing the scope statement and creating a WBS. The team is not able to decompose some parts of the work as enough details are not available. The team decides to plan only for the work to be done in the near term in detail and leave the remaining work at high level. This is known as: SELECT THE CORRECT ANSWER Planning package Work package Rolling wave planning Decomposed planning
Correct Option:C EXPLANATION Rolling wave planning is a type of progressive elaboration.
74
74You are in the process of carrying out an earned value analysis. The results indicate that for the value of money spent, you are getting only half the value of work completed. This indicates: SELECT THE CORRECT ANSWER SPI CPI Both SPI and CPI EAC
Correct Option:B EXPLANATION It indicates the cost performance index, or CPI. A value of 0.5 CPI indicates poor cost efficiency.
75
75Your project is in the execution phase. You observe that your team is busy responding to many requests from stakeholders for project related information. This is taking away a lot of your team's time. You decide to streamline the communication flow so that your team can focus on the work. What type of communication would you recommend? SELECT THE CORRECT ANSWER Interactive Needs-based Push Pull
Correct Option:D EXPLANATION This type of communication is where you put out the information in a place, stakeholders access it, and take what they want.
76
76Risk management plan contains: SELECT THE CORRECT ANSWER What are the techniques to identify risk How risks would be identified, analyzed, managed, and monitored How the risk audit will be done What are the responses planned
Correct Option:B EXPLANATION It is a subsidiary plan which describes the approach and methodology of how risks will be managed in the project.
77
77Change requests can be initiated by: SELECT THE CORRECT ANSWER Only the project manager Only the project team Only the sponsor Any stakeholder
Correct Option:D EXPLANATION Change requests or CRs can be submitted by any stakeholder.
78
78Your vendor is not performing up to your expectations. You have called him and warned him. Despite your warnings, his supplies are erratic. You decide to terminate the contract. What would you do next? SELECT THE CORRECT ANSWER Refer to provisions in the contract for termination Consult legal team Go ahead with termination Give him another chance, because if you change him, a lot of time will be wasted in finding a new one.
Correct Option:A EXPLANATION Termination for convenience is a clause found generally in most contracts and can be invoked by the purchaser at any time.
79
79Your team is in the process of collecting requirements from the stakeholders of the project. The team is using brainstorming, focus groups, interviews, questionnaires, and benchmarking to understand and document the stakeholders' needs. Collectively, these techniques are referred to as: SELECT THE CORRECT ANSWER Data analysis Data gathering Data grouping Data representation
Correct Option:B EXPLANATION These techniques are referred to as data-gathering techniques.
80
80The team charter contains all of the following except: SELECT THE CORRECT ANSWER Norms Conflict resolution methods Communication protocols Project objectives
Correct Option:D EXPLANATION These are all part of the project charter, except for project objectives.
81
81One of your team members has violated the ground rules, and the violation is very serious. What is the best action for you to take? SELECT THE CORRECT ANSWER Warn the member that if it happens again, they will be punished Escalate to PMO Seek replacement of the member Seek sponsor's help
Correct Option:C EXPLANATION For serious violations, you can replace the member.
82
82During the initial project meeting, the project sponsor asks the PM for an initial estimate of the project cost and asks for the same to be presented the next day. The PM quickly refers to historical records and comes up with an estimate. Which estimation technique did the PM use? SELECT THE CORRECT ANSWER Bottom-up estimation Relative estimation Analogous estimation Parametric estimation
Correct Option:C EXPLANATION Referring to historical estimates and using them for the current project is an analogous estimation technique.
83
83As the project is in progress, the team identifies a new risk. What should be done next? SELECT THE CORRECT ANSWER Escalate to sponsor Refer project charter Document in risk register Document in lessons learned register
Correct Option:C EXPLANATION Any new risk identified has to be documented in the risk register.
84
84You are having a dispute with your vendor. As the project is coming to an end, you want to settle the dispute. Which is the best way to do it? SELECT THE CORRECT ANSWER Take legal action Alternate dispute resolution Negotiation Blacklist the vendor
Correct Option:C EXPLANATION Negotiation is the best way to resolve a dispute. If it doesn't work, then next step is through alternate dispute resolution methods and last is legal.
85
85You notice that an unusually high number of change requests are logged in the project. This indicates that there is likely a problem in which of the following? SELECT THE CORRECT ANSWER Change control board Project team Change management plan Scope definition
Correct Option:D EXPLANATION You did not include requirements from all stakeholders or you did not identify all stakeholders thoroughly.
86
86For a new project, PMO has prepared the business case and benefit management plan. While reviewing the documents, you find that an important element is missing in the business case. What does a business case document typically contain? (Choose two) SELECT THE CORRECT ANSWER(S) Economic feasibility Benefits realization timescale Benefit maximization List of beneficiary stakeholders
Correct Option:A, B EXPLANATION The time frame in which the benefit is expected.
87
87As a project manager, you are aware of the different stages of team formation as defined by Tuckman. Your team members are currently conversing with one another, attempting to understand the work and determining who will do what. Which stage is your team in now? SELECT THE CORRECT ANSWER Stage 2 Stage 1 Stage 5 Stage 4
Correct Option:A EXPLANATION The 5 stages are forming, storming, norming, performing, and adjourning. Now the team is in the second stage of storming.
88
88Which of the following is considered the most important activity in the closing phase or project? SELECT THE CORRECT ANSWER Informing the customer about completion of activities Validating scope Updating lessons learned Measuring customer satisfaction
Correct Option:C EXPLANATION Updating lessons learned is the most critical activity during the closure of a phase or project.
89
89Name the tool that is used in analyzing the root cause for defects in quality management. SELECT THE CORRECT ANSWER Cause and effect diagram Pareto chart Histogram Statistical tool
Correct Option:A EXPLANATION The cause and effect diagram, also known as the Ishikawa diagram, helps to analyze the causes of defects.
90
90You are in the process of procuring machinery for the project and are planning to hold a bidder conference with prospective vendors. What purpose does a bidder conference serve? SELECT THE CORRECT ANSWER It helps to define source selection criteria It helps in selecting the best vendor It aids in clarifying key aspects of the scope and other requirements in order to achieve a common understanding None of the above
Correct Option:C EXPLANATION The bidder conference helps the prospective vendors to understand the requirements so that they can give the correct commercial terms.
91
91A deliverable was completed and internal test results showed that it is not in conformance with the quality metrics defined. This is an example of what type of non-conformance? SELECT THE CORRECT ANSWER Defect repair Internal failure External failure Random failure
Correct Option:B EXPLANATION If the defect is noticed before the product or deliverable reaches the customer, it is internal failure.
92
92The most difficult part of managing a virtual team is SELECT THE CORRECT ANSWER Keeping them engaged Keeping them happy Sharing the vision Driving accountability
Correct Option:A EXPLANATION To keep the virtual team members engaged, the project manager has to put in extra effort.
93
93Two of your team members are having a conflict while assigning priorities to some activities in a work package. The conflict becomes so big that they start yelling at each other. You happen to pass by and you stop to enquire about what's going on. Both begin to complain about the other while justifying their respective positions.They ask you what needs to be done. You simply tell them, "Let's discuss tomorrow in the morning" and walk away. What conflict resolution method are you using? SELECT THE CORRECT ANSWER Compromise Avoid Problem solving Force or direct
Correct Option:B EXPLANATION Postponing the resolution intentionally is the avoid strategy.
94
94You are about to close a project when one of your team members comes to you and informs you that the project is not complying with one of the government regulations. You verify the details and find that it is true. What should you do next? SELECT THE CORRECT ANSWER Initiate compliance measures Explore if it can be by-passed Do nothing Update compliance management plan
Correct Option:A EXPLANATION The next immediate action is to initiate compliance measures. Updating the plan comes after that.
95
95For what do quality audit findings become a good source? (Select all that apply) SELECT THE CORRECT ANSWER(S) Gaps and shortcomings Validation of quality tools Lessons learned Effectiveness of audit team
Correct Option:A, C EXPLANATION A quality audit identifies the gaps and shortcomings for improvement. They also become a good source of lessons learned.
96
96You are half way into executing your software development project when your client asks you to add a feature which will increase the ease of use by several notches. What is the first thing you would do? SELECT THE CORRECT ANSWER Take it to the change control board Evaluate the impact against key objectives Discuss with the sponsor Go ahead and implement the change
Correct Option:B EXPLANATION The first thing to do is to evaluate the impact against scope, schedule, cost, quality, risk, and resources.
97
97The value in percentage for 3 sigma is SELECT THE CORRECT ANSWER 98. 1055 99. 9996 99. 7 None of the above
Correct Option:C EXPLANATION The value in percentage for 3 sigma is 99.7000.
98
98Phase gate review or kill point is the stage of the project where at the end of every phase, the PM has to review if the phase has met the success criteria and whether the project can proceed to the next phase. What will be most useful in this process of review? SELECT THE CORRECT ANSWER Risk register Project management plan Issue log Lessons learned register
Correct Option:B EXPLANATION The project management plan is most useful as it helps in comparing whether the work done is complete and if it meets the defined success criteria.
99
99Your team consists of members from diverse cultures and backgrounds. You want to ensure members are well engaged. Which of the following will be critical factors for your consideration? (Choose all that apply.) SELECT THE CORRECT ANSWER(S) Motivation levels Working styles Rewards and recognition Task allocation
Correct Option:A, B EXPLANATION Motivation and working styles will be critical factors when you handle a team with diverse cultures. There are multiple factors that affect this scenario, but these four are the most important.
100
100The purpose of the team charter is to ensure the smooth working of the team. Which of the following is the single biggest benefit of having a team charter? SELECT THE CORRECT ANSWER Team charter sets rules Team charter is agreed by all team members Team charter is mandatory for projects Team charter eliminates potential conflicts and improves productivity
Correct Option:D EXPLANATION When the team agrees to norms and ground rules, potential conflicts can be avoided. This improves the overall productivity of the team.
101
101All of the following are group decision-making techniques, except: SELECT THE CORRECT ANSWER Unanimity Plurality Majority Minority
Correct Option:D EXPLANATION This is not a decision-making technique.
102
102What technique is used to consolidate ideas, created through individual brainstorming sessions, into a single map to reflect commonality and differences in understanding, and to generate new ideas? SELECT THE CORRECT ANSWER Decision tree analysis Mind mapping Affinity diagram SWOT analysis
Correct Option:B EXPLANATION It is the data representation technique for understanding the requirements into a single map to reflect commonality and differences in understanding and to generate new ideas.
103
103The guidelines to anticipate future budget challenges include all of the following, except SELECT THE CORRECT ANSWER Tracking all changes in the project Tracking new risks, changes to existing ones Tracking meetings Tracking vendor performance
Correct Option:C EXPLANATION Tracking meetings do not bring challenges to the budget.
104
104Negotiation skills are important for a project manager. However, the external negotiations in procurement should be led by who? SELECT THE CORRECT ANSWER Project manager Procurement manager Vendor Sponsor
Correct Option:B EXPLANATION The procurement manager is generally authorized to sign contracts, and therefore, it is good if the procurement manager leads the negotiations in support of the project manager.
105
105Looking at each pair of stories and prioritizing one over the other is called as...................... SELECT THE CORRECT ANSWER KANO model Priority model Paired comparison model MOSCOW model
Correct Option:C EXPLANATION In the prioritization technique, a pair of user stories are compared for prioritization.
106
106The team is estimating efforts for some activities.There is a lack of consensus on a few estimates. Which is the best approach for the project manager to take in such a situation? SELECT THE CORRECT ANSWER Direct the team to arrive at consensus Have a meeting with the sponsor Let the team decide as per team charter None of the above
Correct Option:C EXPLANATION The team charter contains the agreement of the team on how they would sort out conflicts.
107
107Your team has decided on the Minimum Viable Product (MVP) to be released for the next sprint. One of the team members suggests that more functionalities could be added and delivery may be delayed for a couple of weeks. What should the team do? SELECT THE CORRECT ANSWER Defer the delivery Go ahead with the MVP planned Reach out to the product owner Do nothing
Correct Option:B EXPLANATION MVP is the minimum functionality planned to be delivered. Incremental frequent deliveries are better since with customer feedback, better value can be delivered in subsequent sprints.
108
108Which is the organizational structure in which the project manager shares equal authority with the functional manager? SELECT THE CORRECT ANSWER Functional Tight matrix Balanced matrix None of the above
Correct Option:C EXPLANATION A balanced matrix shares equal authority.
109
109................. is an approach to improving business results through an emphasis on customer satisfaction, employee development, and processes rather than functions. SELECT THE CORRECT ANSWER Six Sigma TQM Lean Six Sigma Kaizen
Correct Option:B EXPLANATION Total quality management is an approach to improve customer satisfaction by managing the quality processes and people involved in a better manner across the organization.
110
110The advantage of the Minimum Business Increment (MBI) is all of the following, except SELECT THE CORRECT ANSWER Enable team to deliver value sooner Validate if improvement has taken place Helps business grow Provides the building block for the team to proceed further
Correct Option:C EXPLANATION MBI does not help the business to grow.
111
111You are handling a project where the product, which is to be transitioned to the customer, is a very simple product. The knowledge transfer required is also very simple. Which of the following would you then recommend? SELECT THE CORRECT ANSWER Coaching and mentoring Training Document review (user manual) Supportive hand holding
Correct Option:C EXPLANATION For simple knowledge transfers, document review would be an easy and cost-effective way.
112
112What is the key attribute of continuous improvement? SELECT THE CORRECT ANSWER Lowering costs Minimizing changes to product or service Improving stakeholder support Better designing of product
Correct Option:D EXPLANATION Better design of products is the key attribute of continuous improvement measures.
113
113The key elements of a communication management plan include all of the following, except SELECT THE CORRECT ANSWER List of stakeholders Frequency of communication Method of communication Risks in communication
Correct Option:D EXPLANATION The risks are captured in the risk register.
114
114Which of the following is not part of project artifacts? SELECT THE CORRECT ANSWER Business case Project charter Project management plan Marketing collaterals
Correct Option:D EXPLANATION This is not generated as part of the project. Hence, it is not an artifact.
115
115Which formula is used to calculate Estimate to Complete (ETC)? SELECT THE CORRECT ANSWER AC+BAC AC+EAC BAC-EV BAC or CPI
Correct Option:B EXPLANATION Estimate to complete is calculated by adding AC to the revised budget EAC.
116
116Which of the following is not a common cause for change requests? SELECT THE CORRECT ANSWER Incorrect requirements Inaccurate estimates Change in business environment Change in PM
Correct Option:D EXPLANATION A change in PM is not a change to the project.
117
117The true test of effective training is demonstrated by .................. SELECT THE CORRECT ANSWER Increase in efforts Increase in documentation Increase in skill on the job Increase in team bonding
Correct Option:C EXPLANATION An increase in skills on the job signifies productivity. Hence, this is the real measure of the effectiveness of training.
118
118A project manager must facilitate and ensure collaboration while handling a virtual team. A virtual team member needs to include all of the following, except SELECT THE CORRECT ANSWER Shared goal Clear purpose Co-location Clarity in role and responsibility
Correct Option:C EXPLANATION Co-location refers to the team working from the same physical location.
119
119As a project manager, you have identified the root cause of a quality problem and have identified the corrective action required. A change request is initiated and approved. Next you update the project plan to reflect the changes. What is the next step? SELECT THE CORRECT ANSWER Document the causes of the variances and the steps taken to correct them Prepare a report Inform the customer None of the above
Correct Option:A EXPLANATION The changes made have to be updated in the plan along with the causes identified.
120
120Which of the following tools will be most useful to bring visibility to the work done by the team members in a virtual team engagement? SELECT THE CORRECT ANSWER Placards Gantt chart Kanban board PMIS
Correct Option:C EXPLANATION Kanban displays clearly the progress of work done and the work yet to be done for every team member.
121
121The need of an individual for achievement, affiliation, and power drives his or her motivation. This theory was given by SELECT THE CORRECT ANSWER Victor Vroom Maslow Herzberg Mcclelland
Correct Option:D EXPLANATION Mcclelland's theory talks about needs for achievement, affiliation and power driving the motivation.
122
122The purpose is to focus on completing whole user stories in each sprint and verify that the capability is "potentially shippable." What is being referred to here? SELECT THE CORRECT ANSWER Retrospective Customer meeting Sprint review or demo Kick-off meeting
Correct Option:C EXPLANATION At the end of every sprint, a demo is conducted with the customer, and feedback is obtained to validate what has been done.
123
123You, as a project manager, are looking into defining an approach for subsequent releases by looking into availability of a set of features, time adherence for release and organizational tolerance for changes. What are you into? SELECT THE CORRECT ANSWER Configuration management Product scoping Release management Tolerance definition
Correct Option:C EXPLANATION Planning for subsequent releases is referred to as release management.
124
124Three point estimation is also known as SELECT THE CORRECT ANSWER CERT method PERT method Mean method Relative estimation method
Correct Option:B EXPLANATION PERT refers to program evaluation review technique.
125
125Name the systematic approach that is used to estimate the strengths and weaknesses of alternatives and to determine options which provide the best approach to achieve benefits while preserving savings. SELECT THE CORRECT ANSWER Root cause analysis Benefit cost analysis Data analysis What-if analysis
Correct Option:B EXPLANATION Benefit cost analysis helps to analyze the alternatives and provides benefits while preserving savings.
126
126Your team has just completed a sprint and you have convened a closure meeting. A facilitator is also identified for the meeting and the product owner is also present. The team prepares two sheets and starts writing what went well and what can be improved. This meeting is known as SELECT THE CORRECT ANSWER Review meeting Retrospective Daily stand-up None of the above
Correct Option:B EXPLANATION The Retrospective includes identifying the areas for improvement for the next sprint.
127
127A key attribute of servant leadership is to SELECT THE CORRECT ANSWER Motivate Facilitate Direct Participate
Correct Option:B EXPLANATION Servant leadership primarily focuses on facilitating and mentoring the team members.
128
128When a project manager creates an environment for conducive performance, the team members are likely to SELECT THE CORRECT ANSWER Willingly collaborate Waste less time Focus on tasks better All of the above
Correct Option:D EXPLANATION When the environment is conducive to performance, all the team members will perform well, and the project manager should create such an environment.
129
129The objective of an AB Testing experiment is to SELECT THE CORRECT ANSWER Obtain trust of the customer Ensure willingness of sponsor to invest Enhance customer delight Optimize the solution to the customer
Correct Option:D EXPLANATION AB Testing provides insight into a customer's preference for one solution over the other.
130
130You are planning a multimedia campaign for your digital marketing project. You are evaluating suitable vendors to provide the right solution at an affordable cost. You are examining the risks involved by looking at the uncertainties of supplies from both the vendors using computer modeling. What technique are you using? SELECT THE CORRECT ANSWER EMV Simulation Selection None of the above
Correct Option:B EXPLANATION You simulate the outcomes to understand the uncertainties and arrive at a conclusion.
131
131The Project Governance Board (PGB) may include all of the following members, except: SELECT THE CORRECT ANSWER Sponsor PMO User representative Team lead
Correct Option:D EXPLANATION The team lead is generally not part of the governance committee.
132
132Your friend has bid for the project which is assigned to you and you see a potential conflict of interest. However, it is critical for you to support it with some technical inputs for evaluation. The best option for you would be to SELECT THE CORRECT ANSWER Go ahead with the selection Disclose the conflict of interest to your sponsor and recuse from final selection Seek direction of PMO Ask your friend to withdraw participation
Correct Option:B EXPLANATION When there is a conflict of interest, it is always better to disclose and mitigate the conflict.
133
133The response action to an issue is known as...................... SELECT THE CORRECT ANSWER Workaround Problem solving Tactic Avoiding
Correct Option:A EXPLANATION A workaround is a solution to the issue, which minimizes the negative impact.
134
134Which of the following is not generally a source for gathering lessons learned in projects? SELECT THE CORRECT ANSWER Strategic management Conflict management Vendor management Project charter
Correct Option:D EXPLANATION The Project charter does not include learned lessons.
135
135Your quality team is analyzing the work performance information related to quality. They are focussing on defining the corrective actions required for the problems having the most impact on quality. Which of the following will be most useful? SELECT THE CORRECT ANSWER Process analysis Pareto chart Scatter diagram Control chart
Correct Option:B EXPLANATION Based on the 80-20 rule, the pareto rule helps to focus on the critical reasons that cause quality issues.
136
136You are working for a telecom project. It is mandatory to apply for a license to operate, which involves laying an optical fiber cable across 5000 km. Once the cable is laid, it needs to be tested with network traffic for which you need a license as per regulatory requirements. Due to an unforeseen delay, the license has not been received. This is due to the fact that your team is not able to proceed with conducting trials. This is an example of SELECT THE CORRECT ANSWER Impediment Obstacle Blocker Hurdle
Correct Option:C EXPLANATION Blockers cause stoppage of work.
137
137.....................is a component of the project management plan that establishes the change control board, documents the extent of its authority, and describes how the change control system will be implemented. SELECT THE CORRECT ANSWER Configuration management plan Change management plan Communication management plan Change control board
Correct Option:B EXPLANATION The plan documents the approach to handling change requests.
138
138You are managing a global project for which you are assembling a virtual team comprising members from different countries. You notice that team formation is difficult in a virtual environment. The key challenge is to keep the team members engaged. All of the following are true about virtual team engagement except SELECT THE CORRECT ANSWER It is critical to reinforce team's mutual commitments and achievements Requires more feedback and reinforcement of goals Requires more effort for task accountability Team members try to be more aggressive
Correct Option:D EXPLANATION This is not true in virtual engagement.
139
139In a virtual team setting, what helps you to plan meetings and improve feedback and visibility of goals? SELECT THE CORRECT ANSWER Chatbots Scheduling assistant Webinars Calendar tool
Correct Option:D EXPLANATION Calendar tools help to share calendars, which helps to collaborate and improve visibility of goals, tasks, and so on.
140
140You are managing a large complex project. During execution, a number of risks come up, resulting in the project going out of control in terms of budget. Which of the following could have been the likely cause? SELECT THE CORRECT ANSWER No risk planning No proper analysis of the risks Improper risk response All of the above
Correct Option:D EXPLANATION Risk management includes planning, identifying, analyzing, planning responses, and so on.
141
141In a request for proposal document, prepared for procurement, the source selection criteria is poorly defined. What is the likely impact of poorly defined selection criteria? SELECT THE CORRECT ANSWER Vendors get better screened Bidder conference becomes easy to handle Ineligible vendors get qualified Procurement is faster
Correct Option:C EXPLANATION Selection criteria is like a gate. It must be properly defined to test the vendors' capacity and capability for performance.
142
142In a hybrid lifecycle project, how will a product be delivered? SELECT THE CORRECT ANSWER As single product delivery at the end As product increments, based on value As work packages of WBS None of the above
Correct Option:B EXPLANATION Multiple incremental deliveries are made in a hybrid lifecycle project.
143
143You are developing a web portal. You are about to begin work on a work package, but before starting, you want to check the acceptance criteria. Out of the following documents, which will give you the required detail? SELECT THE CORRECT ANSWER WBS dictionary Requirements documentation Assumptions log Terms of reference
Correct Option:A EXPLANATION The WBS dictionary contains details on acceptance criteria, assumptions, and constraints.
144
144You are managing an agile team, and it requires close interaction and collaboration. Which ceremony may be most useful for this? SELECT THE CORRECT ANSWER Retrospective Kanban board Daily stand-ups Sprint review or demo
Correct Option:C EXPLANATION Daily stand-up meetings ensure that communication and collaboration happens regularly.
145
145You are handling a transformational project for the organization. Which of the following will be a critical point in this? SELECT THE CORRECT ANSWER PMO Organization culture and readiness for change Sponsor's willingness Lessons learned
Correct Option:B EXPLANATION The readiness of an organization to accept change is critical for any transformation.
146
146You are leading a project that requires machinery. You have ordered the machinery, spares and other equipment required. You are allocating the space required for their installation. You are also earmarking some battery banks for backup power. What are you involved in? SELECT THE CORRECT ANSWER Physical resource mobilization Physical resource assignment Resource histogram Resource breakdown
Correct Option:B EXPLANATION Physical resource assignment includes fulfilling machinery requirements that you need for the project.
147
147The guidelines for assessing the impact on the project backlog based on business environment changes do not include SELECT THE CORRECT ANSWER Understanding the project's organizational context Understanding the external factors that may impact the project Understanding project governance model Understanding stakeholder risk attitude
Correct Option:D EXPLANATION The stakeholder's risk attitude does not impact the project backlog. They are already taken into account while planning for risk management.
148
148The components of Mckinsey's 7S model for organizational change include all of the following, except SELECT THE CORRECT ANSWER Strategy Solution Shared values Structure
Correct Option:B EXPLANATION 7S includes strategy, structure, systems, shared values, skills, style, and staff.
149
149As a project manager, when several issues impact your project and the budget or schedule, which of the following will you use? SELECT THE CORRECT ANSWER Management reserve Contingency reserve Seek revised budget None of the above
Correct Option:B EXPLANATION Contingency reserves are under the control of the PM and can be used whenever required. These reserves are built as part of the baselines.
150
150You are taking over a project that is highly technical and requires a lot of information assimilation and close sharing of information by all team members. What will be your focus as a project manager? SELECT THE CORRECT ANSWER Capturing the information Storing the information Ensuring knowledge transfer and continuity Capturing lessons learned
Correct Option:C EXPLANATION Ensuring knowledge continuity is critical. The tacit knowledge should be made explicit.
151
151A project is plagued with a number of issues and they are captured in the issue log. It was decided in the meetings that the issues would be closed at the earliest. Everyone thinks someone else is responsible for closure, and as a result, issues continue to be open. What is it that has not been done? SELECT THE CORRECT ANSWER Issues are not tracked Issue log is not maintained properly Issues are not assigned to a owner None of the above
Correct Option:C EXPLANATION Assigning an owner to each issue is important to drive accountability.
152
152The team is in the process of planning procurement and assessing risks related to procurement. What should be the next step? SELECT THE CORRECT ANSWER Record the risks in risk register Discuss with the sponsor Evaluate the probability and impact of the risks Wait for the risk to happen
Correct Option:A EXPLANATION As a risk is identified, it needs to be entered in the risk register.
153
153Active listening includes three components, that are: SELECT THE CORRECT ANSWER Understanding, reflecting, and confirming Reflecting, attending, and following Attention, reflection, and action None of the above
Correct Option:B EXPLANATION These are 3 components of active listening-reflecting on what the person is saying, displaying changes in verbal and nonverbal behavior when the person is speaking, and confirming through questions to understand.
154
154What is a point of management control in the WBS where scope, cost, and schedule are integrated and compared to earned value for performance management? SELECT THE CORRECT ANSWER Planning package Work package Control account Cost center
Correct Option:C EXPLANATION The control account is a point of control above the work packages in the WBS for tracking performance.
155
155When it comes to estimation, the fundamental difference between the Predictive and Agile approaches is that in Agile, there is SELECT THE CORRECT ANSWER Benchmarking Relative estimation ROM estimation Definitive estimation
Correct Option:B EXPLANATION Relative estimation compares two user stories and helps to arrive at an estimate, instead of an absolute number as done in predictive projects.
156
156An elicitation technique that brings together a set of pre-qualified stakeholders and subject matter experts with a purpose of learning more about the requirements for a product or service is called SELECT THE CORRECT ANSWER Focus group Group discussion Task force Meeting
Correct Option:A EXPLANATION The focus group brings SMEs and key stakeholders together to discuss and understand product features and requirements.
157
157How is the Minimum Viable Product (MVP) best described? SELECT THE CORRECT ANSWER Minimum features in a product for the user to consider it functional Best possible value for delivery Collection of user stories in a sprint Value possible within a release plan
Correct Option:A EXPLANATION MVP is the minimum number of features or the minimum value that can be delivered.
158
158What is a formal or informal approach to eliciting information from stakeholders by talking with them directly known as? SELECT THE CORRECT ANSWER Meeting Brainstorming Decision-making Interviewing
Correct Option:D EXPLANATION Interviews are face-to-face meetings with the stakeholders to collect information and derive an understanding of the requirements.
159
159You notice an issue that has not been addressed for a long time by your team. In the next meeting with your team, you learn that the reason the issue has been kept open for a long time is due to a lack of consensus among stakeholders as to what should be done about the issue. What should you do in this situation? SELECT THE CORRECT ANSWER Discuss this with key stakeholders and proceed per their instructions Wait for the consensus Ask the team to generate a solution Do nothing
Correct Option:A EXPLANATION Sometimes, when consensus is not possible, it is best to proceed with the key stakeholders' suggestions.
160
160Velocity, cycle time, throughput metrics, quality metrics are all tools to __________. SELECT THE CORRECT ANSWER Set objectives Motivate the team Track performance of the team Direct the team
Correct Option:C EXPLANATION These tools are used to track the performance of the team and keep track of their progress over time.
161
161You have just assigned team members. As a part of the norming stage, you want the team to set clear rules on acceptable and unacceptable actions. What are these rules called? SELECT THE CORRECT ANSWER Thumb of rule Ground rule Norm rule None of the above
Correct Option:B EXPLANATION The rules the team members set for themselves are known as ground rules. These rules help ensure compliance.
162
162Which of the following is NOT a guideline for conducting retrospectives? SELECT THE CORRECT ANSWER Preparing for areas of focus Having a moderator Finding faults Arriving at a consensus on areas for improvement
Correct Option:C EXPLANATION Retrospectives are not used to find faults but to identify areas for improvement for the next sprint.
163
163As a project manager, you need to create a healthy environment for team members to perform well. Which of the following would be least helpful to achieve this? SELECT THE CORRECT ANSWER Clear team charter Ensure team goes through storming stage early Increase transparency Involve sponsor in all meetings
Correct Option:D EXPLANATION Involving the sponsor in all meetings is not going to help the team members improve their performances.
164
164You are in the process of negotiating with your team members to arrive at an agreement on certain aspects of work. You will NOT negotiate on which of the following? SELECT THE CORRECT ANSWER Deliverables Priorities Roles and responsibilities Budget
Correct Option:D EXPLANATION The budget is not negotiated with the team members.
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165You have set the ground rules in an agreement with the team members. You notice that one of the team member keeps offending others in every meeting. This is a serious violation of the ground rule and calls for immediate action. What action should you take? SELECT THE CORRECT ANSWER Issue a warning in writing Replace the member Report to the PMO Do nothing
Correct Option:B EXPLANATION When a team member violates the ground rules, you can replace that team member.
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166What purpose does challenging the status quo this serve? SELECT THE CORRECT ANSWER Helps the manager divide and rule the team Brings fresh perspectives Makes team members think it doesn't serve any purpose
Correct Option:B EXPLANATION Encouraging team members to challenge the status quo brings fresh perspectives and out-of-the-box thinking that can lead to a beneficial solution for the project.
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167One of your team members is not performing well. You have given them feedback and a timeframe of one month to improve. After 6 weeks, you review the performance and discover that their performance has not improved. What should you do? SELECT THE CORRECT ANSWER Seek sponsor's help Write to PMO Remove this team member and assign the work to a new resource Give this team member some more time
Correct Option:C EXPLANATION Under performing team members must be removed and replaced by more productive resources.
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168You decide to manage your team by setting objectives and tracking their performance. Which is the best way to go about setting objectives? SELECT THE CORRECT ANSWER Throughout the life cycle At the end of the phase Annually During the retrospective
Correct Option:A EXPLANATION It is best to track the performance of the team throughout their life cycle as a part of iteration planning.
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169As a project manager, you are aware that continuous feedback is essential for agility. What is the prime responsibility of a project manager when it comes to feedback? SELECT THE CORRECT ANSWER Removing noise factors Ensuring communication protocols are maintained Ensuring appropriate and timely feedback Selecting the right medium for communication
Correct Option:C EXPLANATION Timely feedback is critical for conducting corrective actions.
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170Your earned value measurement returns a consumer price index (CPI) of 2.3. Your team is extremely happy but this makes you a little concerned. What is this CPI indicative of? SELECT THE CORRECT ANSWER The project is cost efficient There is proper cost optimization There is excellent cost estimation There is a possible error in cost estimation
Correct Option:D EXPLANATION Inaccurate cost estimation or excessive reserves can result in high CPI values, which is not good.
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171You notice that the motivation levels of your team members are low. You announce that some of them will be given an increment in pay. While almost all of them are happy, one team member says he is not too happy as he was expecting a promotion. What level of Maslow's hierarchy of needs does this refer to? SELECT THE CORRECT ANSWER Actualization Esteem need Physiological need Social need
Correct Option:B EXPLANATION This refers to third level of need, that is, esteem needs.
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172All of the following are examples of personality profile assessment models except: SELECT THE CORRECT ANSWER Social style model Disc assessment model PERT model Whole brain thinking model
Correct Option:C EXPLANATION PERT model is an estimation technique and is commonly known as three-point estimation.
173
173___________ is a nominal group technique (NGT). SELECT THE CORRECT ANSWER Making group decision Brainstorming with the group for ideas Making group decisions using voting Collecting user stories in a sprint
Correct Option:C EXPLANATION Making group decisions using voting is an NGT.
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174Social skills are necessary for the project manager and all team members. Social skills include all of the following except: SELECT THE CORRECT ANSWER Communication Leadership Empathy Building bonds
Correct Option:C EXPLANATION Empathy is an interpersonal skills and not a social skill.
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175Emotional Intelligence includes personal and interpersonal skills. What does personal skills include? (Select all options that apply) SELECT THE CORRECT ANSWER(S) Motivation Empathy Self awareness Considerate
Correct Option:A, C EXPLANATION Self awareness and motivation are personal skills.
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176Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being: SELECT THE CORRECT ANSWER Disciplined Good mannered Kind Conscientious
Correct Option:D EXPLANATION Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being conscientious. This is an attribute of self-regulation that leads emotional intelligence.
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177Which of the following is an important element of the project management plan that keeps the business in mind? SELECT THE CORRECT ANSWER Change management plan Compliance management plan Configuration management plan Business management plan
Correct Option:B EXPLANATION The compliance management plan contains the compliances required for the project and keeps the business in mind.
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178Which visualization tool improves the flow of work by making bottlenecks and work quantities visible? SELECT THE CORRECT ANSWER Dashboard Kanban board White board None of the above
Correct Option:B EXPLANATION Kanban boards improve the flow of work by making bottlenecks and work quantities more visible. Task boards include kanban boards, to-do lists, procedure checklists, and scrum boards.
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179A project reports an SPI of 0.78. What does this mean? SELECT THE CORRECT ANSWER The project is ahead of the schedule The project is on schedule The project is behind the schedule None of the above
Correct Option:C EXPLANATION An SPI of 0.78 means that the project is progressing at 78% of the planned rate.
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180Two team members are discussing the benefits of coaching and mentoring as a group. The single largest benefit of group coaching is: SELECT THE CORRECT ANSWER Team gets some time off work Team learns and grows as one unit Team feels happy None of the above
Correct Option:B EXPLANATION The single largest benefit of group coaching is that the entire team grows as one unit, which increases the team's bond.