Test 3 Flashcards

1
Q

What must be allowed to be kept by consumers inquiring about funeral prices?

A

General price list

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2
Q

What is not required to be on a General Price List?

A

Email address of the funeral home owner or manager

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3
Q

Surviving spouses of veterans who died on or after January 1, 2000, are not eligible for burial in a National Cemetery if they remarry. (T/F)

A

False

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4
Q

You may present a cloth covered casket as your only alternative container for cremation. (T/F)

A

False

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5
Q

When should the Statement of Funeral Goods and Services be given to the consumer?

A

At the end of the arrangement conference

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6
Q

For a closed casket, center the flag on the casket so that the blue field is at the head and cover the right shoulder of the deceased. (T/F)

A

False

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7
Q

Who may apply for the Presidential memorial Certificate?

A
  • Spouse
  • Next-of-kin
  • A friend acting in behalf of the next-of-kin
  • Funeral director acting in behalf of the next-of-kin
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8
Q

The decedent’s monthly Social Security benefit is pro-rated and does not need to be returned for the month that death occurred. (T/F)

A

False

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9
Q

The contact person for the knights of Columbus:

A

Grand Knight

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10
Q

The Funeral Rule does not apply to preneed sellers who are not funeral directors. (T/F)

A

False

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11
Q

Who is eligible for burial at sea?

A
  • Dependent family members of active duty personnel, retirees, and veterans
  • Military retirees
  • Active duty personnel and veterans
  • U.S. civilian marine personnel of the Military Sealift Command
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12
Q

The study of death is known as:

A

Thanatology

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13
Q

How many holes must be drilled into the casket for burial at sea?

A

20

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14
Q

What is the maximum amount the VA will pay toward burial expenses for a service-related death?

A

$2,000

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15
Q

Effective October 1, 2014, what is the amount of the burial allowance for a non-service related death of an eligible veteran?

A

$300

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16
Q

What is the most dominant choice for final disposition in the United States?

A

Earth burial

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17
Q

The Funeral Rule stipulates that you must give a GPL to anyone who inquires about prices in person, even if that person is a competitor. (T/F)

A

True

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18
Q

The last participant in a Military Funeral Cortege would be:

A

Family and friends

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19
Q

How many metal or plastic bands must be placed around the casket for burial at sea?

A

6 or more

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20
Q

What are reasons for the increase of cremation?

A
  • Scarcity of land
  • Increased cost related to burial
  • Belief that the end result of earth burial and cremation is the same
  • Based upon religious interpretations of Biblical verses
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21
Q

The number of Color Bearers used in a veteran funeral:

A

2

22
Q

The first participant in a military funeral cortege:

A

Band

23
Q

The contact person for the Masons - Free and Accepted:

A

Master of the Lodge

24
Q

You may have three separate price lists for burial caskets, cremation caskets and alternative containers. (T/F)

A

False

25
Q

Cash advance items may be marked up without disclosing anything to the consumer. (T/F)

A

False

26
Q

If you do not have a casket price list, you may utilize price cards in each casket to meet the Funeral Rule requirements. (T/F)

A

False

27
Q

For an open half-couch casket, you can either fold the flag into a triangle and place it in the casket cap just above the left shoulder of the deceased or arrange the flag in three layers so that the blue field will be on the top layer of the left of the casket and only the blue field and stripes are shown. (T/F)

A

True

28
Q

What supporting documents are required to be submitted to the VA with the VA form 21-530 (application for burial benefits)?

A
  • Form DD214
  • Death certificate
  • Copies of the funeral and burial bills paid
29
Q

The Funeral Rule requires that you must fax, email or mail a GPL to anyone who inquires and requests one by telephone or email. (T/F)

A

False

30
Q

A burial flag is required for all committal services aboard U.S. Naval Vessels, including those for any family members regardless of their military status. (T/F)

A

False

31
Q

Who is eligible for burial in a VA cemetery?

A
  • Surviving spouse of veteran
  • Unmarried dependent children of veteran that are under 21 years of age
  • Unmarried adult children of veteran who become physically or mentally disabled and incapable of self-support before age 21
32
Q

How much weight must be added to the foot of the casket for a burial at sea?

A

150 lbs

33
Q

The general number of participants in the Firing Party:

A

7

34
Q

For an open full-couch casket, fold the flag into a triangle and place it in the casket cap just above the left shoulder of the deceased. (T/F)

A

True

35
Q

The movement of families away from where they were born describes:

A

Neo-localism

36
Q

Regardless of the date of death, the VA will furnish a headstone or marker for the unmarked grave of any eligible veteran in any cemetery around the world. (T/F)

A

True

37
Q

Which is not a purpose of the FTC’s Funeral Rule?

  • Prevents misrepresentations in the sale of goods and services
  • Allows consumers the right to select only those goods and services desired
  • Provides consumers access to detailed, itemized price information prior to purchase decisions
  • Allows funeral homes to increase revenue and profits through itemized pricing
A

Allows funeral homes to increase revenue and profits through itemized pricing

38
Q

Family members are allowed to be present on the ship for burial at sea. (T/F)

A

False

39
Q

What size of holes must be drilled into the casket for burial at sea?

A

2”

40
Q

The Funeral Rule does not allow for discount funeral packages. (T/F)

A

False

41
Q

The contact person for the Order of the Eastern Star

A

Officers of the Lodge

42
Q

The casket price list on your GPL should indicate:

A

Caskets you typically sell and can obtain on short notice without special ordering

43
Q

What are benefits available to an honorably discharged veteran?

A
  • Burial in a National Cemetery
  • Presidential Memorial Certificate
  • Burial Flag
  • Headstone or marker
44
Q

What is the amount of the Social Security lump-sum death benefit?

A

$255

45
Q

Remains for burial at sea must be in a metal casket. (T/F)

A

True

46
Q

What agency can assist in providing military honors?

A
  • VA National Cemetery Staff
  • Veterans of Foreign Wars
  • Department of Defense
  • American Legion
47
Q

Effective October 2014, for a non-service related death, how much will the VA pay toward the plot allowance for a qualified veteran if the burial is in a cemetery other than a government cemetery?

A

$745

48
Q

According to statistics, the approximate annual increase in the U.S. cremation rate is:

A

1%

49
Q

You must save copies of your GPL for how many years?

A

1

50
Q

Any veteran, regardless of the type of discharge is entitled to receive a burial flag. (T/F)

A

False