Test 1

Question 1

A general price list is required by:

Answer 1

The Federal Trade Commission

Question 2

Any western Christian who is not adherent of the Roman Catholic faith:

Answer 2

Protestant

Question 3

The narthex is also known as the vestibule. (T/F)

Answer 3

True

Question 4

The right side of the traditional liturgical church (as the congregation faces the altar) from which readings and prayers are often proclaimed

Answer 4

Epistle

Question 5

The mother, father and their unmarried children would be called a:

Answer 5

Nuclear family

Question 6

Any type of rites or service where the body is present is called a:

Answer 6

Funeral service

Question 7

The disposition of the body of a deceased individual without any form of funeral rite at that time is called:

Answer 7

Immediate disposition

Question 8

The prescribed order or form of worship used by some churches, with the Eucharist or Holy Communion as the central element:

Answer 8

Liturgical worship

Question 9

A legal document containing vital statistics of a deceased individual and is filed with a government agency is called a:

Answer 9

Death certificate

Question 10

A book available for mourners to sign at the funeral or visitation would be called a(an):

Answer 10

Register book

Question 11

The field of social science known as sociology was founded by the:

Answer 11

Greeks

Question 12

A family in which the male is the dominant governing force:

Answer 12

Patriarchal

Question 13

When making a residence call, the first thing the funeral director should do is bring in the cot immediately and make the removal. (T/F)

Answer 13

False

Question 14

The place about the altar of the church, usually enclosing the clergy and other officials

Answer 14

Chancel

Question 15

Children should always be forced to attend both the funeral and visitation. (T/F)

Answer 15

False

Question 16

Which is not considered to be a final method of disposition?

• Burial
• Entombment
• Inurnment
• Burial at sea
• Donation of body to science

Answer 16

Inurnment

Question 17

The time prior to the public visitation when normally only family members are present might be called:

Answer 17

The first viewing

Question 18

The Social Security lump sum death benefit is:

Answer 18

$255

Question 19

Newspapers generally list two different types of announcements concerning a death, they are the:

Answer 19

• Death notice

* Obituary

Question 20

The proper name for those that carry the casket:

Answer 20

• Casketbearers

* Pallbearers

Question 21

The obtaining and filing of a death certificate is the responsibility of the:

Answer 21

Funeral director

Question 22

In most instances, this person(s) closes the casket:

Answer 22

The funeral director

Question 23

The percentage of initial contacts to the funeral home made by telephone:

Answer 23

98%

Question 24

In the Lutheran Church, sometimes a cover is put over the casket during the service. This cover is called a:

Answer 24

Pall

Question 25

A pall may be used in conjunction with which type of service?

Answer 25

• Lutheran

* Episcopal

Question 26

Ritual garments of the clergy:

Answer 26

Vestments

Question 27

A type of funeral rite that is held devoid of any type of religious connotation would be called:

Answer 27

Humanistic funeral rite

Question 28

Always say “good morning” or “good afternoon” when answering the telephone at a funeral home. (T/F)

Answer 28

False

Question 29

A tangible request would be that a favorite toy be placed in the casket of a child for burial. (T/F)

Answer 29

True

Question 30

The entry way to the church proper:

Answer 30

Narthex

Question 31

What is the major reason people generally select a funeral home?

Answer 31

Previously served the family

Question 32

An altar attendant is called a:

Answer 32

Acolyte

Question 33

The arrangement conference should be private and without interruptions. (T/F)

Answer 33

True

Question 34

The placing of remains in a crypt would be called:

Answer 34

Entombment

Question 35

Any type of rites or service where the body is not present is called a:

Answer 35

Memorial rite

Question 36

The main body of the church where the seating takes place is known as the:

Answer 36

Nave

Question 37

In a Liturgical church, traditionally the lectern on the left side is designated as the Gospel side. (T/F)

Answer 37

True

Question 38

The meeting between the funeral director and the client family during which the type of funeral service desired is discussed is called the:

Answer 38

The arrangement conference

Question 39

Which is not considered to be one of the types of funeral rites within a culture?

• Traditional
• Non-traditional
• Primitive
• Adaptive
• Humanistic

Answer 39

Non-traditional

Question 40

In a typical funeral cortege, the lead car, in addition to the funeral director, would contain the:

Answer 40

Minister

Question 41

The brief service held at the cemetery just prior to burial is called the:

Answer 41

• Committal

* Graveside service

Question 42

What is the best way to close a conversation after taking a first call:

Answer 42

We will be there in approximately 20 minutes

Question 43

Learning that comes from our cultural environment is called:

Answer 43

Indirect learning

Question 44

When making a home removal, what is an important item to take into consideration?

Answer 44

Doorways

Question 45

The family system that contains the father and mother, all of their unmarried children, and the married sons’ wives and children is called:

Answer 45

Extended family

Question 46

Enculturation is also referred to as:

Answer 46

Socialization

Question 47

In cases of cremation, it is not necessary to have written authorization. (T/F)

Answer 47

False

Question 48

The proper term for the transfer of the deceased from the place of death to the funeral home is also known as:

Answer 48

Removal

Question 49

The rites held at the time of disposition of human remains:

Answer 49

Funeral

Question 50

The most common vehicles used for removal of a deceased individual would be a hearse, van or station wagon. (T/F)

Answer 50

True