Test 2 Flashcards

1
Q

aggregate plan

A

production plan to meet aggregate demand (medium term; 6-18 months)

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2
Q

aggregate demand

A

demand for product lines or product families

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3
Q

aggregate production plan

A

a period-by-period plan of production, workforce, and inventory levels

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4
Q

active strategy

A

an aggregate planning strategy; influence demand through incentives, sales promo, advertising, etc. / products with countercyclical demand

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5
Q

reactive strategy

A

an aggregate planning strategy; manage supply and capacity through inventory, back orders, subcontracting, overtime, undertime, hiring, firing

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6
Q

level approach

A

reactive strategy approach; constant production rate by no hiring/firing

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7
Q

chase approach

A

reactive strategy approach; varying production rate by hiring/firing

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8
Q

design capacity

A

maximum output rate under IDEAL conditions; utilization = (actual output rate)/(design capacity)

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9
Q

effective capacity

A

maximum output rate under NORMAL conditions; utilization = (actual output rate)/(effective capacity) ; if this is over 100% then we may want to consider expanding

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10
Q

capacity lead strategy

A

capacity expansion strategy for companies who expect constant growth (expand capacity above demand over time)

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11
Q

average capacity strategy

A

safer alt. to cap. lead strat bc not all $ is spent. expand capacity over time in line with the average demand (like level but for capacity)

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12
Q

capacity lag strategy

A

expand after capacity is too little; risks losing customers. as demand increase over time, capacity expands to meet it (like chase but for capacity)

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13
Q

one-step expansion strategy

A

expanding our capacity all at once (bulk/large scale)

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14
Q

incremental expansion strategy

A

expanding our number of units gradually (on a smaller scale) over time

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15
Q

How would you develop an aggregate production plan with a level approach based on the average demand?

A

Example 1A
1. Find avg demand
2. Make changes to WF (but since it’s level, there’s no change)
3. Find reg. prod
4. OT or sub?
5. Calculate total cost

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16
Q

How would you develop an aggregate production plan with a level approach based on the highest demand?

A

Example 1B:
1. Locate period with highest demand
2. Make changes to WF( but since it’s level, no change)
3. Find reg. prod for that period
4. Add OT/sub (Total prod - reg. prod of that period) **pAY ATTENTION TO OVERTIME UNIT LIMITS
5. Calculate total cost (leverage given inputs)

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17
Q

How would you develop an aggregate production plan with a level approach based on the max of the cumulative average demand?

A

Example 1C
1. Calculate the cumulative average (C.A.) for each period
2. Use formula sheet for C.A. formula (total cumulative demand is demand1 + demand 2 etc.), and # of cumulative periods is how many periods you took the demands from
3. Select the highest number out of all the calculations
4. This becomes the total production number (ALWAYS rounded up so there are no shortages)

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18
Q

How would you develop an aggregate production plan with a chase approach?

A

Example 1D
1. TP is given for chase
2. Calculate WF (TP/prod. rate; both should be given)
3. Do this ^ for each period and hire/fire accordingly (aka based on the WF, subtract the total prod needed from it to determine how many to fire, or x it by the prod. rate and if it’s less than however many u need then you divided then you take the difference and /2 to find # of ppl you need to hire) ex. 20 in workforce, x2 = 40 but demand is 70, then with the difference of 30, /2 = hire 15 more workers

If there is an opening inventory balance, subtract it from demand for the first period.

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19
Q

How would you modify an aggregate production plan by keeping the initial workforce level and only using overtime and subcontracting when needed?

A

Example 2A
1. Check each period, starting from period 1, to see if reg. prod. + inventory is enough to meet demand
2. If enough, do not use OT/Sub
3. If not enough, then use OT/Sub as needed

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20
Q

How would you modify an aggregate production plan by hiring/firing to eliminate OT and sub?

A

Example 2b
1.Determine the level of workforce that would eliminate the need for overtime and subcontracting by looking at the columns for OT and sub, and add that to the workforce of the respective periods

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21
Q

How would you modify an aggregate production plan through setting a target inventory level? Ex. at the end of period 6 our target inventory is 10 units

A

Example 2C
1. Start from your example and check what the ending period is
2. If it’s over the target (10 in this case), reduce inventory by X amount of units through reducing production
2a. Do this by starting from the last period and work your way up - eliminate units from Sub and OT, as max as possible until you reach the target
3. If it’s under the target, we need to increase production
3a. Can do this by shifting production through increasing WF etc. starting from period 1 (? this is my assumption)
4. Afterwards, when prod #s change we need to revise other columns as well i.e. TP and inventory. (Reg + OT + Sub)

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22
Q

How would you modify an aggregate production plan through limiting the number of hiring to a max of X in each period? i.e. 10

A

Example 2D
1. Start from example 1D
2. Find where hiring exceeds the limit and try to fix it
3. Try shifting production, hiring, firing, etc. to different periods
4. No fixed approach -> more than one solution

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23
Q

disaggregation

A

the process of breaking an aggregate plan into more detailed plans

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24
Q

material requirements planning (MRP)

A

computerized inventory and production control system that determines the reqs of dependent demand inventory

Determine what is required, how much is required, and when it is required

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25
Q

dependent demand inventory

A

parts, components, raw materials

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26
Q

explosion

A

step 1 of MRP: disassembly of the end product into its components (product tree)

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27
Q

What are the different types of inputs of the MRP process and how many are there?

A

3 Inputs: Master Production Schedule (MPS), Inventory Master File, Product Structure File

28
Q

netting

A

step 2 of MRP computation: on formula sheet but it’s (Net reqs) = (gross reqts) - (On-hand inventory) - (quantity on order)

29
Q

What are the different types of inputs of the MRP process and how many are there?

A

3 Outputs: Work Orders, Purchase Orders, Action Notices (also all are grouped under planned orders)

30
Q

offsetting

A

step 3 of MRP computation: order release is offset by production or delivery lead time (when we should order)

31
Q

lot sizing

A

step 4 of MRP computation: determine the batch size to be purchased or produced (i.e. if there’s a restriction on batch size)

32
Q

bill of material (BOM)

A

lists which and how many items that go into a product

33
Q

production scheduling

A

allocation of resources to accomplish specific tasks; last stage of planning before production

34
Q

scheduling objectives

A

meet customer due dates
minimize job lateness, response time, completion time, overtime, idle time, and work-in-process inventory
maximize labour or equipment utilization

35
Q

scheduling performance measures

A

job flow time
makespan
avg number of jobs in the system
job lateness
job tardiness

36
Q

job flow time

A

total time a job spends in the shop incl. waiting, setup

37
Q

makespan

A

total time to finish a batch of jobs

38
Q

avg number of jobs in the system

A

measure of WIP inventory

39
Q

job lateness

A

ahead of, on, or behind the schedule

40
Q

job tardiness

A

how long after the due date the job is completed

41
Q

How is scheduling different between a high volume vs low volume production?

A

High volume: length of a production run, flow schedule, line balancing. Has bottlenecks. OPT and TOC.

Low volume: Coordination difficulty from having a variety of orders, tasks & process reqs. Loading and sequencing.

42
Q

Optimized Production Technology (OPT)

A

a technique used to schedule bottleneck systems

43
Q

Theory of Constraints (TOC)

A

a management philosophy that extends the concepts of OPT

44
Q

loading

A

step 1 of low volume prod: assigns jobs to work centres according to performance efficiency, skill reqs, and job priority

45
Q

sequencing

A

step 2 of low volume prod: determines the sequence in which jobs assigned to a work centre are to be processed

46
Q

What are the 5 sequencing rules (performance measures)?

A
  1. First come first served (FCFS)
  2. Last come first served (LCFS)
  3. Earliest due date first (EDD): min. tardiness
  4. Shortest processing time first (SPT): min. avg flow time
  5. Longest processing time first (LPT)
47
Q

service scheduling

A

appointments, reservations, posted schedules, backlogs

48
Q

staff scheduling

A

peak demand, floating, on-call, seasonal, part-time

49
Q

maintenance scheduling

A

repair scheduling, preventative maintenance

50
Q

enterprise resource planning (ERP)

A

software with integrated modules for controlling and coordinating business processes of an entire enterprise

51
Q

information systems

A

a collection of components that work together to provide desired information in the proper format at an appropriate time

52
Q

transaction processing systems

A

ERP is one type of this; maintain a huge volume of transaction records - sales, purchases, customers, creditors, banking

53
Q

information reporting systems

A

ERP is one of type of this; provide various reports, provide information for manages (management information systems aka MIS)

54
Q

T or F: ERP is a functional (departmental) information system

A

false; it consists of ALL key functional modules i.e. accounting, HR, marketing

55
Q

capacity requirements planning (CRP)

A

checks for the availability of labour and/or machine hours

56
Q

manufacturing resource planning (MRP II)

A

extension of MRP that plans all resources needed for running a business

57
Q

what are some limitations of MRP II?

A

functional integration problems, often limited to one location, no supply chain capabilities

58
Q

Electronic Data Interchange (EDI)

A

Computer-to-computer exchange of business documents in a standard format

59
Q

Electronic Funds Transfer (EFT)

A

computer-to-computer exchange of funds

60
Q

What are some examples of technical ERP implementation issues?

A

handling large amounts of data
inaccurate data, loss of data
insufficient training
lack of understanding of what ERP is or does

61
Q

What are some examples of behavioural ERP implementation issues?

A

Lack of support by mgmt
Lack of commitment by employees
coordination difficulty among different functions
Ownership claim problem (too much vs. too little)
Unrealistic expectations, unrealistic promises
Not understanding the underlying needs
Changing habits

62
Q

project

A

one-at-a-time product exactly to customer specifications; beginning and end (not day-to-day)

63
Q

project management

A

application of knowledge, skills, and techniques to project activities in order to meet stakeholder needs

64
Q

what is the project life cycle?

A
  1. Concept
  2. Feas analysis
  3. Planning
  4. Execution
  5. Termination (of the project)
65
Q

critical path method (CPM)

A

identify the critical path using a network diagram with deterministic time estimates

66
Q

critical path

A

a set of activities that would cause an overall project delay if any of them is late

67
Q

program evaluation and review technique (PERT)

A

probabilistic time estimates