Test 1 Blueprint (3)

Question 1

What are some necessary components in building a therapeutic relationship?

Answer 1

(GREAT)
Genuineness
Rapport
Empathy
Admiration (Respect)
Trust

Question 2

What is the primary task in a relationship? (Getting acquainted)

Answer 2

Rapport

Question 3

This implies feelings on the part of both the client and the nurse based on acceptance, warmth, friendliness, common interest, a sense of trust, non-judgmental attitude.

Answer 3

Rapport

Question 4

Factors that promote rapport:

Answer 4

honest, transparency

Question 5

T/F: To be able to trust one another, one must feel confidence in that person’s presence, reliability, integrity, veracity, and sincere desire to provide assistance when requested.

Answer 5

True

Question 6

Trust cannot be _____; it must be _____.

Answer 6

presumed

earned

Question 7

Ways we can promote trust:

Answer 7

• keep promises
• be honest
• Stick to schedule
• take client’s preference into mind when possible
• ensure confidentiality

Question 8

According to Erikson, what is the first stage of development?

Answer 8

Trust v. Mistrust (Birth-18 mo)

Question 9

What is the difference between confidentiality and keeping secrets?

Answer 9

Confidentiality is an agreement that you will maintain client privilege unless there is a chance someone will be harmed.
Keeping secrets implies that the client can tell us anything without consequence.

Question 10

____ means we believe in dignity and worth of an individual regardless of his/her behavior.

Answer 10

Respect

Question 11

Carl Rogers defines respect as _____ positive regard.

Answer 11

unconditional

Question 12

What are some practical ways to show respect for the client?

Answer 12

• call client by Mr, Ms or the name they prefer
• Spend time with them
• Allow sufficient time for them to answer
• Promote privacy

Question 13

To be genuine is to be _____.

Answer 13

Congruent

Question 14

What is “self-disclosure” and what should we keep in mind about it?

Answer 14

Sharing a little of yourself can show humanness to the client. BUT…
- Keep it about the client
- Use only when appropriate
Remember, you’re not their buddy…this isn’t a social relationship. It is a therapeutic relationship.

Question 15

The ability to see beyond outward behavior and to understand the situation from the CLIENT’S point of view.

Answer 15

Empathy

“You feel ___ because ___.”

Question 16

Empathy builds ___ and disarms ___.

Answer 16

self-esteem

anger

Question 17

How is empathy different than sympathy?

Answer 17

empathy = seeing issue through the client's point of view
sympathy = feeling sorry for the client

Question 18

Who leads the conversation - client or nurse?

Answer 18

client…we are there to follow

Question 19

Is it ok to touch clients? Why/why not?

Answer 19

No, the gesture may be misunderstood or cause emotional stress.
(Ok to shake hand if client offers.)