Terms Flashcards
Autonomy
governing one self, power of decision making
beneficence
doing good to patient
nonmalifience
shall not harm. avoid harm
justice
fairness
fidelity
loyalty to patient. advocate for patient
veracity
truth telling
communication
a process by which information is exchanged between 2 individuals
5 forms of communication
- intrapersonal
- transpersonal
- interpersonal
- small group communication
- public communication
intrapersonal
self talk
inner thoughts, feelings, perception, values, beliefs
drives behavior
transpersonal
thinking about the patient spiritual beliefs
holistic approach
(prayer, meditation)
interpersonal
exchange between 2 ppl.
used throughout each phase of the THC and nursing process
small group communication
2-15 ppl
public
more than 15 ppl
Components within the human communication transaction model
- sender
- receiver
- message & channel
- Noise
- Feedback
Which component within the human communication transaction model:
person initiating the conversation
sender
Components within the human communication transaction model:
individual responsible for listening, observing, and decoding the messages by the sender.
receiver
Components within the human communication transaction model:
communicated through verbal, written, nonverbal gestures, body language.
message & channel
What is the preferred channel of communication in nursing
face to face
Components within the human communication transaction model:
a significant factor that can interfere with the communication process.
noise
Components within the human communication transaction model:
occurs once the receiver interprets the meaning of the message and provides a verbal or nonverbal, intentional or unintentional response to sender.
Feedback
List 2 communication categories
- verbal
2. non verbal
Sub categories of verbal communication
spoken words
4 Sub categories of nonverbal communication
- facial expression
- proxemics
- eye contact
- gestures
Proxemics
spacial zones individuals establish to protect themselves
intimate zone
less than 18 inches (<0.5m)
nurse completes personal care
personal space
between 18 inches & 4ft (1.5-3m)
not effective in therapeutic relationship
public space
greater than 12ft (>3m)
educational settings
4 Phases of Therapeutic Communication
- pre-orientation phase
- Orientation phase
- working phase
- termination phase
pre orientation
takes place before meeting the client.
orientation phase
self knowledge
introduction
confidentiality
Get to know one another
Working phase (7)
use effective therapeutic communication strategies
- silence
- touch,
- open ended questions
- paraphrasing
- shared observation
- self disclosure
- listening
Termination phase
occurs at the end of shift, death, client transfer
express emotions
process of mentally reviewing, analyzing, and comprehending events, situations, and actions that occur in our everyday work and personal lives.
Reflective practice model
an influence on interpersonal and therapeutic relationships as well as on relational inquiry and practice.
perception
Asking questions that begin with what, when, where, why, how
open ended questions
SBAR
Situation
Background
Assessment
Recommendation
4 ways of knowing
- empirics
- aesthetics
- personal
- ethics
scientific factual and objective data used to explain a phenomenon
empirics
subjective knowledge developed from personal experience
aesthetics
knowledge that emerges from an interaction between the nurse and patient
personal
moral knowledge that a nurse possesses; what is right and wrong
ethics
4 elements that a plaintiff must prove before negligence lawsuit
- Defendant must of the plaintiff a duty to care.
- The defendant must breach the standard of care established by law. 3. The plant left my suffer an injury or loss.
- The defendants conduct must cause the plaintiffs injury.
All types of standards about nursing practice to which nurses are held accountable
Standards of practice
Nonprofit organization with the legal authority to establish, monitor, and enforce standards of practice within a professional group for the purposes of public protection
Regulatory body
Recognizes that a profession is in the best position to determine standards for education and practice and to ensure that standards are met.
Self regulation
Rules established to govern behaviour of people or groups
Regulation
