Technology In Marketing Flashcards
What is multi channel marketing
Customer communication and product distribution are supported by a combination of digital and traditional channels at different point of the buying cycle
What is omnichannel marketing
Is the multichannel sales approach that provides the customer with an integrated shopping experience. Person could be shopping from phone or in a brick and motor store and the experience will be seamless
What are the types of online presences
1.transactional e commerce site
2.service orientated relationship building
3.brand building websites
4.portal or media sites
5.social network or community sites
Digital marketing what are the 5 s’s
1.sell-grow sales
2.serve-add value provide extra benefits
3.speak-get closer to customer
4.save-save costs
5.sizzle-building ur online brand
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Describe ‘save’
1.time-online sales can be quicker for the customer and the company and can make more sales in less time
2.effort-less training,less staff will decrease with development of AI.
3.money-save more money online compared to the phone