Technology In Marketing Flashcards

1
Q

What is multi channel marketing

A

Customer communication and product distribution are supported by a combination of digital and traditional channels at different point of the buying cycle

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2
Q

What is omnichannel marketing

A

Is the multichannel sales approach that provides the customer with an integrated shopping experience. Person could be shopping from phone or in a brick and motor store and the experience will be seamless

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3
Q

What are the types of online presences

A

1.transactional e commerce site
2.service orientated relationship building
3.brand building websites
4.portal or media sites
5.social network or community sites

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4
Q

Digital marketing what are the 5 s’s

A

1.sell-grow sales
2.serve-add value provide extra benefits
3.speak-get closer to customer
4.save-save costs
5.sizzle-building ur online brand

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5
Q

Picture

A

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6
Q

Describe ‘save’

A

1.time-online sales can be quicker for the customer and the company and can make more sales in less time
2.effort-less training,less staff will decrease with development of AI.
3.money-save more money online compared to the phone

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