Techniques to meet skills requirements

Question 1

Recruitment

Answer 1

Advertise new roles and hire new employees who have the required skills already.

Question 2

Upskilling/reskilling/training

Answer 2

Take existing employees and upskill them through training. This can be done in-house by other employees or through an external training provider (possibly expensive though). Local colleges can also provide training courses.

Question 3

Outsourcing

Answer 3

Pay another business to carry out this aspect of work.

For example, ask a business who already does hair extensions if they can provide this service in Stone Stylists’s salon.

Question 4

Change job roles

Answer 4

Use job rotation to ensure that all employees can do every job in the business. This means staff become ‘all rounders’ and have a better understanding of what the business offers. It also means employees are upskilled and reskilled.

Question 5

Restructuring

Answer 5

Re-structuring occurs when businesses need to re-position their workforce to where the skills are required. Unfortunately, there are often negative connotations associated with re-structuring, implying that there will be a surplus workforce who do not have the right skills and therefore are no longer required.