Motivation

Question 1

What is Taylor’s view on motivation?

Answer 1

Money is the only motivator; piece rates and other monetary rewards should be given for meeting targets.

Question 2

What motivates workers according to Mayo?

Answer 2

Communication and teamwork motivate workers. Firms should enable collaboration and managers should show interest in employees.

Question 3

What is Maslow’s hierarchy of needs?

Answer 3

Workers are motivated by different needs in a hierarchy: physiological, security, social, self-esteem, and self-actualization.

Question 4

What are Herzberg’s two factors in motivation?

Answer 4

Hygiene factors (pay, working conditions, teamwork) satisfy workers but don’t motivate them. Motivators (recognition, achievement) increase productivity and commitment.

Question 5

What are examples of financial motivators?

Answer 5

Bonuses, commission, performance-related pay, profit sharing.

Question 6

What are examples of non-financial motivators?

Answer 6

Teamworking, empowerment, job rotation, training, flexible working, recognition.