Technical Support Fundamentals: Week 4-9 Flashcards

1
Q

What is a Network?

A

An interconnection of computers

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2
Q

What is the Internet?

A

The physical connection of computers and wires around the world

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3
Q

What is the Web?

A

The information on the internet

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4
Q

What is Networking?

A

Managing, building, and designing networks

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5
Q

What do you need to send or receive data on a network?

A

An IP address & Mac address

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6
Q

What does a router do?

A

Connects a lot of different devices together and helps route network traffic

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7
Q

(?) What is a Network Stack?

A

A set of hardware or software that provides the infrastructure for a computer

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8
Q

What does the IP (Internet Protocol) Address do?

A

Delivers packets to the right computers

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9
Q

What does TCP (Transmission Control Protocol) do?

A

Delivers information from one network to another

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10
Q

What is IPV4 & IPV6?

A

IPV4: An IP address that consists of 32 bits separated into 4 groups (ex. 192.68.1.0)

IPV6: Consists of 128 bits, upgrade from IPV4 since IP addresses were running out. (ex. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

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11
Q

What is NAT?

A

Network Address Translation - Lets organizations use one public IP address and many private IP addresses within the network. Transfers packets of data from public to private addresses.

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12
Q

What is Globalization?

A

The movement that lets organizations, governments, and businesses communicate and integrate together on an international scale

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13
Q

What is Software?

A

How we, as users, directly interact with our computer. Intangible instructions that tell the computer what to do.

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14
Q

What is Application Software?

A

Any software created to fulfill a specific need, like a text editor, web browser, or graphic editor

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15
Q

What is System Software?

A

Software used to keep our core system running, like operating system tools and utilities

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16
Q

What is Firmware?

A

Software that’s permanently stored on a computer component (BIOS)

17
Q

What is Assembly Language?

A

Allowed computer scientists to use human readable instructions, assembled into code, that the machines could understand

18
Q

What is Compiled Programming Languages?

A

Uses human readable instructions, then sends them through a compiler, translated into machine instructions beforehand