Technical article - Building blocks of performance management Flashcards
What are the three areas of performance for the Fitzgerald and Moon building block?
- Dimensions
- Standards
- Rewards
What are the two types of dimensions?
Results and determinants
What are results?
Key actions taken by management in the past
What are determinents?
forward looking dimensions (future performance)
What are the six dimensions?
Financial performance Competitiveness Quality Innovation Flexibility Resource utilization
What are the two results dimensions?
Financial performance
Competitiveness
What are the four determinants dimensions?
Quality
Innovation
Flexibility
Resource utilization
What are the three standards?
Ownership
Achievability
Equity
Which standard is…
Who is responsible for achieving the standard?
Ownsership
Which standard is…
What level are the standards set at?
Achievability
Which standard is…
Can we use the standards for a fair appraisal across the company?
Equity
What are the three rewards?
Clarity
Motivation
Controllability
Which reward is…
Is the system understandable to all employees?
Clarity
Which reward is…
Will the system drive employees to achieve their objectives?
Motivation
Which reward is…
Do employees have control over their areas of responsibility?
Controllability
