Teams Flashcards

1
Q

Characteristics of Succesful Teams

A

-The characteristics of High performing teams can be summed into an acronym such as PERFORM.

  • Purpose
  • Empowerment
  • Relationships & communication
  • Flexibility
  • Optimal performance
  • Recognition & appreciation
  • Morale

PURPOSE:

  1. Members committed to a purpose.
  2. Goals are clear, challenging & relevant to purpose.
  3. Strategies to achieve goals are clear.

EMPOWERMENT:

  1. Members feel a personal & collective sense of power.
  2. Mutual respect within team and willingness to help each other.
  3. Members have access to necessary skills & resources.

RELATIONSHIP & COMMUNICATION:

  1. Members express themselves openly and honestly.
  2. Members listen actively to each other.
  3. Differences of opinion & perspective valued.

FLEXIBILITY:

  1. members perform different roles and functions needed.
  2. Members share responsibility for team leadership & team development.
  3. Members adaptable to changing demands.

OPTIMAL PRODUCTIVITY:

  1. High output
  2. Quality is excellent
  3. Decision making effective

RECOGNITION & APPRECIATION:

  1. Individual contributions are recognised and appreciated by leader and other team members.
  2. Team accomplishments are recognised by members.
  3. Group members feel respected.

MORALE:

  1. Individuals are confident and motivated
  2. There is strong cohesion and team spirit.
  3. Individuals feel good about their membership on the team.
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2
Q

Team Roles

A
  • PLANT -
  • Positives: Creative, innovative, independent, original;
  • Negatives: prefer working alone, introverts, have trouble communicating and react strongly to praise or criticism.
  • RESOURCE INVESTIGATORS-
  • Positives: Enthusiastic, inquisitive, extroverts. Adept at exploring new opportunities and developing contacts. Good communicators.
  • Negatives: Need constant simulation to keep enthusiasm from fading.
  • MONITOR EVALUATORS-
  • Positives: Serious minded, prudent, able to think critically.
  • Negatives: Slow in making decisions. Capacity for shrewd judgements. May appear boring or over critical.

CO-ORDINATORS (Chairmen):

Positives: Mature, trusting, confident. Able to delegate tasks and tackle problems.

Negatives: Inclined to clash with shapers because of differenht management styles.

  • SHAPERS -
  • Positives: Aggressive extroverts with a great need for achievement. Highly motivated with lots of nervous energy. Strong desire to win. Headstrong and assertive, single minded and argumentative. Can rise above problems. Thrive under pressure.

IMPLEMENTERS:

  • Positives: Self controlled & disciplined. Work hard & tackle problems systematically. Reliable, efficient, with a capacity for application.
  • Negatives: May lack spontaneity & flexibility.
  • TEAM WORKERS:
  • Positives: Mild, sociable, Perceptive, diplomatic, good listeners.
  • Negatives: May be indecisive in a crisis.
  • COMPLETE FINISHERS:
  • Positives: Capacity for precision, follow throufh attential to detail, good concentration and meet schedules.
  • Negatives: Anxious internally, yet outwardly unruffled. Not keen on delegating, prefer to do everything themselves.

SPECIALISTS:-

Positives: Keen to acquire technical skills and specialist knowledge. Take pride in their own subject but lack interest in those of other people. Dedicated to maintaining professional standards.

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3
Q

6 Key Factors that will influence the success of a team

A
  1. The person in the chair whose profile closely matches that of a good co-ordinator.
  2. Only one plant in the team but a strong one.
  3. A good spread of mental abilities.
  4. A spread in personal characteristics giving a wide coverage of team roles.
  5. A good match between members’ attributes and their responsibilities.
  6. Recognition of imbalance in the team & ability to adjust to it.
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4
Q

Team Development Stages

A

.ORIENTATION (Forming):

  • Team will be eager to begin this stage with high expectation and anxiety on how they fit as a team.
  • Inexperience as a team in this stage leads to low productivity but high morale.

.DISSATISFACTION (Storming):

  • Essential for the development of the team into full maturity.
  • Frustration, confusion and impotence may come in at this stage..
  • Team strengthened if this stage is managed properly.

. RESOLUTION (Norming):

  • Team begins to work together & form a cohesive & confiden team.
  • Group no longer requires high level of direction though continues to reap the rewards of support & encouragement of team leader.

. PRODUCTION (Performing):

  • Morale is high and team is working efficiently and effectively
  • Team functions with minimal interference from leader.
  • Responsibility is more placed on the team now.
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