Performance Measures: Quality, Cost & Delivery

Question 1

Advantages of QCD

Answer 1

1. Clarity - the measures can highlight the prioities for improvement in production management with clarity & focus.
2. Simplicity: the measures simplify even complex
3. Feedback
4. Benchmarking
5. The bottom Line

Question 2

The 7 Measures

Answer 2

1. Not Right First Time (Not RFT)
2. People Productivity (PP)
3. Stock Turns (ST)
4. Delivery Schedule Achievement (DSA)
5. Overall Equipment Effectiveness (OEE)
6. Value Added Per Person (VAPP)
7. Floor Space Utilisation (FSU)