Team & Communication Flashcards
Particularities of teams in Agile
Cross-functional
-Not stable at the same task
Everyone on Scrum team has responsibility related to self-management
-There is no validation of each one work
Evaluate team performance as a whole
Work only on 1 project at a time
Focus on skills, not titles
Emphasize direct communication
Leadership in Agile teams
Each member has the opportunity to lead informally based on her skills, ideas and initiative
Who is the servant leader and what are its characteristics?
Scrum Master
Listen to the team Empathy with people Healing non-people-centric processes Awareness of surroundings Rely on the ability of persuasion (not authority) Conceptualization (foster creativity) Foresight Stewardship Commitment to the growth of people Building community (outside team)
Benefits of a dedicated scrum team
One goal at a time, prevent distractions
Fewer distractions -> fewer mistakes
Predictable work
Ability to innovate more
How does communication works on project?
Degree of information complexity depends on the audience
PM give and get information from inside and outside project
How to communicate effectively?
Select the best type and mean of communication in each situation
Both sender and receiver are responsible for properly communication
- State when message is unclear
- Express agreement or disagreement
Keep in mind verbal and non verbal communication
-Pay attention to gestures, tone, pitch
Managing meetings best practices
Set time limite Create agenda Share agenda before Stick to the agenda Invite right people Set rules Assign deliverables and time limites for everyone Document the meeting
Manage emails properly
Email subject trigger instant recall of context Correctly addressed First sentence should state need End will Call to Action Only one Call to Action As brief as possible
What factors causes miscommunication?
Lack of cultural sensitivity Noisy surroundings Distance between each one Language Age Culture
