Team and Team Building and Organizational Culture Flashcards

1
Q

4 Types of Teams

A

Problem Solving Team – The team provides recommendations to a problem but cannot enact
it themselves.

Self-managed work – has taken on a good number of functions that we associate with management like planning work, like scheduling work, assigning tasks, making decisions,
working with suppliers, doing evaluations…etc

Cross-functional Team – horizontal management so there is multiple department at the same
level joining a team

Virtual Team – not in the same physical space so it causes independence

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2
Q

Teams

A

Teams – collective, a unit of organization that is specifically put together to order to create a whole bigger than its parts

Team===Puzzle
Ambitious
Put the needs of the team over the individual
“Positive Synergy”

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3
Q

Team Effectiveness

A
  1. Context
    a. Adequate Resources
    b. Leadership and Structure
    c. Climate of Trust
    d. Performance Eval and rewards
  2. Composition
    a. Abilities of members
    b. Personality
    i. Teams rate higher
    conscientiousness and openness
    tend to perform better than teams
    that don’t
    c. Allocating roles
    d. Diversity – more voices when needed otherwise can be a challenge
    e. Size of teams – smaller = less voices= more successful
    f. Member flexibility
    g. Member preferences
  3. Process
    a. Common Plan
    b. Specific Goals
    c. Team Efficacy
    d. Mental Models
    e. Conflict
    f. Social Loafing
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4
Q

Group

A

that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

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5
Q

Organizational culture

A

Organizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations

Characteristics of an Organization’s Culture (according to the textbook)
1. Adaptability
2. Detail Orientation
3. Results/Outcome Orientation
4. People/Customer Orientation
5. Collaboration/Team Orientation
6. Integrity

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6
Q

Dominant Culture

A

shared understanding of who they are. They are accepted in what they
stand for. Think about Taco Bell and WGU.

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7
Q

Subculture

A

pockets of the culture that reflect common problems, situations, or experiences that members face. Usually a department think IT

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8
Q

Strong Culture

A

INTENSITY of the shared core values

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9
Q

Core values

A

the primary or dominant values that are accepted throughout the organization

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10
Q

Formalized Culture

A

where you are heavily trained to do the thing in the organization wants
you to do. There is a thick manual. Think about the military. Uniforms are usually a good predictor. They are seen as a collective and do exactly as the organization wants to do

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11
Q

Strong culture

A

it wants predictability but from a different place. There is individualization involved to encourage shared meaning and do what the organization wants to be done. (showing the different between formal and strong)

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12
Q

Culture Functions

A
  1. Boundary-defining role
  2. Conveys sense of identity for members
  3. Enhances the stability of social system
  4. Serves as a sense-making and control mechanism
  5. Guides and shapes attitudes and behaviors of employees
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13
Q

Can a Strong Culture be a Liability?

A
  1. Institutionalization
  2. Barriers to Change
  3. Barriers to Diversity
  4. Barriers to Acquisitions and Mergers

Liability when they need to move and be dynamic

Organizational climate – Team Spirit

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14
Q

Creating and Sustaining Cultures

A
  1. Founders are the ultimate source of culture creation
  2. Founders hire employees who feel the way they do
  3. Employees are indoctrinated and socialized into the founders’ way of thinking
  4. Founders’ behaviors act as role models
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15
Q

prearrival stage

A

The period of learning in the socialization process that occurs before a new employee joins the organization.

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16
Q

encounter stage

A

The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.

17
Q

metamorphosis stage

A

The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.

18
Q

Culture Transmission

A
  1. Stories
  2. Rituals
  3. Material Symbols
  4. Language

This helps transmit and reinforce company values for the employees

19
Q

What shapes an Ethical Organizational Culture?

A
  1. High in risk tolerance
  2. Low to moderate in aggressiveness
  3. Focuses on means as well as outcome
20
Q

Positive Organization Cultures

A
  1. Building on employee strengths
  2. Rewards more than it punishes
  3. Emphasizes individual vitality and growth