TEAM AND TEAM BUILDING

Question 1

Team coaching is a process that helps teams to develop the skills and
abilities they need to work together effectively and achieve their goals

Answer 1

FALSE

Question 2

According to Tuckman (1977), there is a single specific approach to team
building, but all of them share the common goal of helping teams to
become more effective.

Answer 2

FALSE

Question 3

Team members need to be willing to participate in team-building activities
and to be open to learning and growing.

Answer 3

TRUE

Question 4

Coaching involves a leader’s intentional effort and interaction with a team
to help its members make appropriate use of their collective resources.

Answer 4

TRUE

Question 5

Team building and team coaching are the same as they are both focused on
helping teams to develop the skills and behaviors, they need to be
successful.

Answer 5

FALSE

Question 6

Team building activities are often designed to improve team morale and
cohesion, while team coaching is more focused on helping teams to
achieve specific results

Answer 6

TRUE

Question 7

All team needs to engage in team building, nor does even a poor team need
to devote constant attention to it.

Answer 7

FALSE

Question 8

Team coaching typically begins with an assessment of the team’s current
state.

Answer 8

TRUE

Question 9

The goal of the retreat would be to help the employees to work together
more effectively and to create a more positive and productive work
environment.

Answer 9

TRUE

Question 10

Low morale and low cohesiveness can be caused by a number of factors,
such as unrealistic expectations, lack of recognition, and poor
communication.

Answer 10

TRUE

Question 11

Effective teams are more likely to deliver products or services that meet
customer or client needs and expectations.

Answer 11

TRUE

Question 12

A well-coordinated team is not able to provide better customer service and
build stronger relationships with stakeholders, resulting in higher
satisfaction

Answer 12

FALSE

Question 13

Teams that function effectively tend to make better decisions.

Answer 13

TRUE

Question 14

Effective teams are efficient in utilizing resources, time, and effort.

Answer 14

TRUE

Question 15

Effective teams can create a positive and engaging work environment that
reduces absenteeism

Answer 15

TRUE

Question 16

It is conflict can arise for a variety of reasons, such as personality clashes,
different work styles, and competition for resources. It can manifest itself
in several ways, such as passive-aggressive behavior, gossiping, and
sabotage.
a. Common Conflict
b. Internal Conflict
c. Interpersonal Conflict

Answer 16

C

Question 17

______ can help to resolve conflict by providing a safe and neutral space
for team members to communicate with each other and to work through
their differences.
a. Consulting
b. Team coaching
c. Team building activities

Answer 17

C

Question 18

It is the degree to which team members feel connected to each other and
to the team as a whole.
a. Team cohesiveness
b. Team effort
c. Team connection

Answer 18

A

Question 19

It is the level of enthusiasm and commitment that team members have for
their work and for each other.
a. Team conflict
b. Team morale
c. Team roles

Answer 19

B

Question 20

This can be caused by a number of factors, such as unclear job
descriptions, lack communication, and frequent changes to roles and
responsibilities.
a. confusion, conflict, and decreased productivity
b. depression, conflict, and stress
c. anxiety, and depression

Answer 20

A

Question 21

It can disrupt the team’s dynamics and make it difficult for the team to
function effectively.
a. Low rate of employment
b. Large influx of new members
c. Minimal set of workers

Answer 21

B

Question 22

When team members ______about the team’s purpose and tasks, it can
lead to confusion, conflict, and decreased productivity.
a. Disagree
b. Agree
c. Being neutral

Answer 22

A

Question 23

A___________ can be caused by a number of factors, such as high stress
levels, lack of trust, and poor communication.
a. negative team climate
b. positive team climate
c. crowded surrounding

Answer 23

A

Question 24

are groups of individuals who have developed a high level of
competence, cohesion, and effectiveness in working together to achieve
their goals.

Answer 24

Mature Teams

Question 25

Effective _________is a cornerstone of mature teams. They have mastered the art of conveying ideas, information, and feedback clearly and efficiently

Answer 25

COMMUNICATION

Question 26

Mature teams embrace _________ as a central element of their success. They recognize that working together is more powerful than working in isolation.

Answer 26

COLLABORATION

Question 27

is a critical aspect of team performance, and it ensures that individuals can rely on each other to fulfill their roles and obligations.

Answer 27

Accountability

Question 28

and disagreements are a natural part of any team's journey.

Answer 28

CONFLICTS

Question 29

creates a positive and supportive team culture.

Answer 29

TRUST

Question 30

Mature teams are committed to ongoing_______. They regularly assess their performance, seek feedback from team members and stakeholders

Answer 30

Improvement

Question 31

At the core of it all, mature teams consistently achieve high levels of

Answer 31

PERFORMANCE

Question 32

Effective _______ are groups of individuals who collaborate in a coordinated and purposeful manner to achieve shared goals.

Answer 32

TEAMS

Question 33

Effective teams often have strong ________that offers guidance, support, and a unifying vision

Answer 33

LEADERSHIP

Question 34

Teams that communicate and collaborate well tend to have faster ______.

Answer 34

RESPONSE TIMES

Question 35

Effective teams are fertile grounds for

Answer 35

Innovation

Question 36

In this team life cycle stage, Members share personal information, start to get to know and accept one another, and begin turning their attention toward the group’s tasks.

Answer 36

Forming

Question 37

In this team life cycle stage, Members compete for status, jockey for positions of relative control, and argue about appropriate directions for the group

Answer 37

STORMING

Question 38

In this team life cycle stage, consensus and cooperation have been wellestablished and the team is mature, organized, and well-functioning.

Answer 38

Performing

Question 39

In this team life cycle stage, group begins moving together in a cooperative fashion, and a tentative balance among competing forces is struck

Answer 39

NORMING

Question 40

In this team life cycle stage, the teams disband.

Answer 40

ADJOURNING

Question 41

5 Process of Team Building

Answer 41

1. Identification of a problem 2. Collection of relevant data 3. Data feedback and confrontation 4. Problem-solving experience 5. Problem-solving experience

Question 42

At least 4 Specific Team-Building Issues

Answer 42

Communication problems * Conflict * Lack of trust * Unclear roles and responsibilities * Lack of accountability * Personality clashes * Different work styles * Lack of diversity

Question 43

4 Skills Useful in Team Building

Answer 43

* Consultation skills * Interpersonal skills * Research skills * Presentational skills

Question 44

Outcomes of Effective Teams in terms of Performance / Productivity Improvements

Answer 44

Product Quality * Response Time * Degree of Innovation * Customer / Client Satisfaction * Decision Quality * Efficiency

Question 45

5 Characteristics of Mature Teams

Answer 45

1. Competence 2. Communication 3. Collaboration 4. Accountability 5. Adaptability

Question 46

2 organizational contexts for teams

Answer 46

Classical Context * Matrix Organization

Question 47

5 stages in the life cycle of a Team

Answer 47

1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning

Question 48

Ingredients of Effective Teams

Answer 48

* Supportive Environment * Skill and Role Clarity * Subordinate Goals * Team Reward * Empowered Teams