TCC State Test

Question 1

What did the TCC class go into effect?

Answer 1

July 1, 2022

Question 2

When did the General Assembly create the NC Sheriff’s Education and Training Standards?

Answer 2

September 1st 1963

Question 3

What are the roles of the School Director?

Answer 3

1. Managing all aspects
2. Regulating trainees
3. Administration of Appropriate Test
4. Student Deficiency
5. Minimum knowledge
6. welcome questions

Question 4

What is the exceptions to not attending the full TCC class?

Answer 4

Partial Enrollment for a certain portion- prior approval by Sheriff’s

Question 5

How many hours can be missed before you are dismissed from TCC?

Answer 5

10% or 4Hours and 42min.

Question 6

The quality or condition of being deficient, incompetence, or inadequacy.

Answer 6

Deficiency

Question 7

How many blocks of instruction are there?

Answer 7

Nine

Question 8

How many blocks can you fail before being dismissed from TCC?

Answer 8

Two (2) blocks

Question 9

If you fail the TCC exam what are next steps?

Answer 9

Step 1-Complete request for re-exemination within 30 days
Step 2- Complete re-test within 90 days
Step 3-If you fail again, sign up after 120 days

Question 10

Within how many days do you have to notify the Standards Division of charges, arrested, convictions?

Answer 10

5 days

Question 11

How many hours of mandatory training do telecommunications need in a year?

Answer 11

16 hours

Question 12

What is the time from for the 16 mandatory hours?

Answer 12

January 1st-June 30th each year

Question 13

The Theroretical understanding of a subject

Answer 13

Knowledge

Question 14

What skills do telecommunicators need?

Answer 14

1. Recognizing the importance of the job
2. Assertiveness
3. Communicates effectively
4. Detailed note taker
5. Efficient
6. Good phone skills
7. Strong computer skills
8. Organized
9. Multitasker
10. Respects everyone

Question 15

When can you give out PHI?

Answer 15

Only information nessasary to appropriately dispatch and safety

Question 16

What comes before privacy?

Answer 16

Patient Care

Question 17

How the brain and body responds to demand?

Answer 17

Stress

Question 18

The psychological changes your body goes through as it responds to stress

Answer 18

General Adaption Syndrome (GAS)

Question 19

3 stages of stress?

Answer 19

1. Alarm Stage
2. Resistance Stage
3. Exhaustion Stage

Question 20

Cognitive symptoms of stress?

Answer 20

1.Forgetfulness
2. Poor concentration
3. Perfectionism
4. Paranoia

Question 21

What are things that can cause workplace stress?

Answer 21

1. Peer pressure
2. Lack of control
3. Lack of training
4. Job satisfaction
5. Level of support
6. Precived job status

Question 22

A comprehensive integrated multicomponet crisis intervention system

Answer 22

Critical Incident Stress Management (CISM)

Question 23

Ways to manage stress

Answer 23

1. Tracking your stressor
2. Developing Healthy Responses
3. Establishing boundaries
4. Learning how to relax
5. Talking with your supervisor
6. Getting some support

Question 24

Radio communications needs to be what 4 things?

Answer 24

1. Clarity
2. Simplicity
3. Brevity
4. Security

Question 25

5 components of The Communication Model

Answer 25

1. Sender/ Reciver 2. Medium 3. Contextual Factors 4. Message 5. Feedback

Question 26

Seven C's of communication

Answer 26

1. Clear 2. Consise 3. Concrete 4. Correct 5. Coherent 6. Complete 7. Courteous

Question 27

A legal obligation that arises to a private party, usually for payment of damages or other court-enforcement of a lawsuit

Answer 27

Civil Liability

Question 28

A civil wrong or injury to one person for which the other person is legally responsible

Answer 28

Tort

Question 29

A person who commented a tort either intentionally or through negligence

Answer 29

Tortfeasor

Question 30

What is the burden of proof standard for Telecommunicators

Answer 30

Standard of clear and convincing evidence

Question 31

How many days does someone have to respond to state or Federal filed complaints

Answer 31

21- Federal 30-State

Question 32

Turner V. Nichols Court Case Summary

Answer 32

Intentional Tort- Telecommunicator did not believe the young kid about mom being passed out, threatening child with police. And Intentional Tort.

Question 33

Kontos V. State of Vermont Summary

Answer 33

Gross Negligence- Dispatcher received a 911 call with no response. Call back several time times and received a busy signal. Never dispatched police

Question 34

What are the 5 needed components for a negligence case

Answer 34

1. Duty 2. Breach 3. Causation 4. Proximate cause 5. Damages

Question 35

Hutherson and Usher V. City of Phoenix

Answer 35

Negligence- Call taker entered call type wrong delaying response time

Question 36

3 parts of a fire department

Answer 36

1. Engine or Truck Company 2. Unit 3. Battalion

Question 37

What kind of Chain of Command does EMS have?

Answer 37

A Simple Admininistrative Chain of Command

Question 38

ABCS of radio communication

Answer 38

Accuracy, Serenity, Clarity, security

Question 39

What are the 3 parts to a ATL

Answer 39

1. Preamble 2. Text 3. Authority

Question 40

What is the colors for NCERG?

Answer 40

White- placecards Yellow- 4 digital UN number Blue- Chemicals in Alphabetal order Orange- How to deal with materials Green- Inhalation and water interactions

Question 41

What is the Hazmat book?

Answer 41

North Carolina Emergency Response Guidebook