Task A

Question 1

Human Behavior
ASIP

Answer 1

Attempt to explain why we act the way we do

Satisfy human needs using Maslow’s hierarchy

Instruction is enhanced by understanding human behavior

Product of our innate human nature and individual experience and environment

Question 2

Defense mechanisms
DR DR FCPR

Answer 2

Denial
Repression
Displacement
Rationalization
Fantasy
Compensation
Projection
Reaction Formation

Question 3

Barriers to effective communication
COIL

Answer 3

Confusion between the symbol and the symbolized object

Overuse of abstraction
Interference
Lack of common experience

Question 4

Developing Communication skills
LIQIR

Answer 4

Listening
Instructional Communication
Questioning
Instructional Enhancement
Role playing

Question 5

How do we keep students motivated?

Answer 5

Be professional, sincere, calm, safe, avoid profanity, minimize frustrations, keep student informed, give credit when due, admit your errors, and critique them constructively.

Question 6

Maslow’s Hierarchy of needs

Answer 6

1. Physiological needs
2. Safety and security
3. Love and belonging
4. Self esteem
5. Self Actualization

Question 7

Learner emotional reactions
PIWAA

Answer 7

Physical discomfort
Impatience
Worry
Anxiety
Apathy

Question 8

What is anxiety?

Answer 8

Reaction to stress that produces worry

Question 9

What is stress?

Answer 9

The body’s response to demands placed on it

Question 10

Basic elements of communication
SSR

Answer 10

Source
Symbol
Receiver