Talent & Performance Flashcards
What are the 5 main Culture & Leadership solutions?
CONNECT, IMPROVE, DIFFERENTIATE, DEVELOP, TEAM
What is the tag line / product goal of CONNECT?
The neuroscience of quality conversations / Increase the quality of everyday & challenging performance conversations
What is the tag line / product goal of IMPROVE?
The neuroscience of better feedback / Create a culture of asking for feedback
What is the tag line / product goal of DIFFERENTIATE?
The neuroscience of effective evaluation / Accurately evaluate performance with less bias
What is the tag line / product goal of DEVELOP?
The neuroscience of career conversations / Boost employee engagement through partnership
What is the tag line / product goal of TEAM?
The neuroscience of psychological safety / Foster a climate where teams work together
What is the Model / Science of CONNECT?
SCARF, Insight & Growth Mindset
What is the Model / Science of IMPROVE?
Feedback Model, SCARF
What is the Model / Science of DIFFERENTIATE?
SCARF, SEEDS
What is the Model / Science of DEVELOP?
SCARF, SEEDS, Construal
What is the Model / Science of TEAM?
SCARF, SEEDS, Growth Mindset, ARIA
What are the 3 habits of CONNECT?
Build partnership, Activate Insight, Focus on Learning
What are the 3 habits of IMPROVE?
Ask for feedback, What to build on, Where to refocus
What are the 3 habits of DIFFERENTIATE?
Gather the most important data, Check our thinking, Communicate to motivate
What are the 3 habits of DEVELOP?
Reflect to understand, Expand the conversation, Partner proactively
What are the 3 habits of TEAM?
Set the stage, Invite participation, Respond thoughtfully
Target market of CONNECT?
All employees
Target market of IMPROVE?
All employees
Target market of DIFFERENTIATE?
People Managers
Target market for DEVELOP?
People Managers
Target market for TEAM
Advanced IC Audience/ Leaderes
Research / Mantra of CONNECT?
To improve performance, maangers should focus on guiding others towards solutions to support their continuous learning and growth
N/A
Research / Mantra of IMPROVE?
People need to ask for feedback explicitly, broadly and often
Imagine of all you had to do to perform better was ask
Research / Mantra of DIFFERENTIATE?
Evaluation will be biased unless you use mitigation strategies
If you have a brain, you have bias
Research / Mantra of DEVELOP?
Career conversations need to be an ongoing partnership, and focused on continuous growth and learning
We don’t need all the answers - we just need the right questions.
Research / Mantra of TEAM?
High performing teams are intentionally dissonant and imperfect
Safety is not the same as comfort
Business outcomes of CONNECT?
Learn, grow and achieve better results faster
Business outcomes of DIFFERENTIATE?
Informed, accurate and fair evaluation of employee contributions
Business outcomes of IMPROVE?
Empower, evolve and excel together
Business outcomes of DEVELOP?
Help managers to understand their people, inspire growth and partner with employees to be their best
Business outcomes of TEAM?
Effective, innovative, agile
