T8-Tour operation and distribution system Flashcards
Name 3 types of distribution channel
Retail Travel Agent, Host Retail Travel Agent, Tour Wholesaler
Distribution Channels
_______________ system of _______________ & selling __________________or confirm __________________________ with the buyer
Operating
describing
travel products
travel arrangement
Reason to use Intermediaries
Obtain information and services cost-effectively
Tour Operators
Purchase tourism services and resell in packaged form
Travel Agents
(on behalf of the clients) making arrangements with suppliers of travels and receiving a commission
Online Travel Agency (OTA) function ,characteristic,and reason to use it?
Function: giving travelers access to all of the inventory that they may want next trip.
Characteristic :To drive more bookings by using package or flash sales
Reason:more choice,price,convenience
Definition and benefits of Airline Consolidators
Definition: Airline ticket reseller manage large amounts of airline seat inventory by contracting with major airlines
Benefits: lower fares comparing to airline
Definition of Global Distribution System (GDS)
A: A network that enables __________________________ between __________________________ and travel agencies. It has ________________________to the vendor’s database.
automated transactions
travel service providers
real-time connect
Characteristics of Escorted tour
Suitable for tourists traveling to exotic (foreign) locations
Characteristics of Hosted Tour(provide)
Provides buyers with a number of tourism
supplier elements plus the services of a local
host
3 benefits of purchasing a package tour
-Convenience
-One-stop shopping
-Cost savings (operators got volume discount on tour packages)
Tour escort
Responsible for the smooth operation of a group tour
Advantages of internet trading
- One more way of distribution/get infos
- Cost saving(promotion,intermediaries expenses, expenditure on setting up retail offices)
Good and bad between Travel agent & the internet
TA: use their expertise& specialized Web search tools to make searching more efficient (G)
Provide personalized service satisfy…..(G)
IT: outdated infos, too infos
Name the intermediaries below
1. meeting planning and organizing meetings
for corporate clients and professional associations
2. Stationed in a target market of foreign countries, making sales and bookings on behalf of a hotel or hotel chain
1.Meeting and convention planners
2. Hotel reps
FIT
Free Independent Traveler, Foreign Independent Travel
Net fare
The price or fare for travel service without commission
Voucher
Documents issued by tour operators to be
exchanged for accommodations, meals and sightseeing