T8-Tour operation and distribution system Flashcards
Name 3 types of distribution channel
Retail Travel Agent, Host Retail Travel Agent, Tour Wholesaler
Distribution Channels
_______________ system of _______________ & selling __________________or confirm __________________________ with the buyer
Operating
describing
travel products
travel arrangement
Reason to use Intermediaries
Obtain information and services cost-effectively
Tour Operators
Purchase tourism services and resell in packaged form
Travel Agents
(on behalf of the clients) making arrangements with suppliers of travels and receiving a commission
Online Travel Agency (OTA) function ,characteristic,and reason to use it?
Function: giving travelers access to all of the inventory that they may want next trip.
Characteristic :To drive more bookings by using package or flash sales
Reason:more choice,price,convenience
Definition and benefits of Airline Consolidators
Definition: Airline ticket reseller manage large amounts of airline seat inventory by contracting with major airlines
Benefits: lower fares comparing to airline
Definition of Global Distribution System (GDS)
A: A network that enables __________________________ between __________________________ and travel agencies. It has ________________________to the vendor’s database.
automated transactions
travel service providers
real-time connect
Characteristics of Escorted tour
Suitable for tourists traveling to exotic (foreign) locations
Characteristics of Hosted Tour(provide)
Provides buyers with a number of tourism
supplier elements plus the services of a local
host
3 benefits of purchasing a package tour
-Convenience
-One-stop shopping
-Cost savings (operators got volume discount on tour packages)
Tour escort
Responsible for the smooth operation of a group tour
Advantages of internet trading
- One more way of distribution/get infos
- Cost saving(promotion,intermediaries expenses, expenditure on setting up retail offices)
Good and bad between Travel agent & the internet
TA: use their expertise& specialized Web search tools to make searching more efficient (G)
Provide personalized service satisfy…..(G)
IT: outdated infos, too infos
Name the intermediaries below
1. meeting planning and organizing meetings
for corporate clients and professional associations
2. Stationed in a target market of foreign countries, making sales and bookings on behalf of a hotel or hotel chain
1.Meeting and convention planners
2. Hotel reps
