T1 | Online Services Flashcards
Retail use of IT Systems - Advantages - Customers
- Online Stores available 24/7
- Don’t have to leave house
- Reviews of products
- Find items easily (search)
Customer profiles - Definition (Shopping)
Information gathered about you when you shop online
Methods to make customer profiles - Shops
- Loyalty cards
- Free Wi-Fi (MAC Address)
Targeted marketing - Definition
Advertisers can use the data about you to target particular groups of people
Booking systems - Advantages
- Less likely to lose ticket if on phone
- Faster
- More convenient
- Available 24/7
- Reviews
- Control over seat type
What have online financial services done?
Allowed people to perform banking functions at home. Virtually everything can be done online.
Technologies from Online Financial Services
- Cryptocurrencies
- Blockchain
- Robo Advisors
Transactional Data - Definition
Data that is collected whenever a transaction occurs
Transactional Data examples
- Payments
- Ordering tickets
- Invoices
- Receipts
Payment via Mobile Phone - Advantages
- Faster
- No need to carry card (security increased)
- Features (restricting payments, tracking savings)
21st Century Learning examples
- Assignments scan be electronically set
- Internet used for research
- Lectures can be recorded
- Online discussions
Collaborative working - Advantages
- More efficient
- Productive
- Documents shared easily
- Remote desktop
Entertainment - Disadvantages
- Binge watching unproductive
- Easy to view age inappropriate content
- Become socially isolated
- Costly
Entertainment - Disadvantages
- Binge watching unproductive
- Easy to view age inappropriate content
- Become socially isolated
- Costly
How has Entertainment changed?
Been transformed, you can stream at any time, play games with others, submit ratings, look at reviews, no delivery wait time
