Systems analysis and design Flashcards

1
Q

What are you doing when you are designing how data will be entered into the system?

A

Designing data entry forms

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2
Q

ICT
Investigation Methods
What are the advantages of looking at the current systems documantation?

A

Could save time with copies of previous analysis
Can see existing inputs, outputs and processes
Allows analyst to predict the system size required by looking at the amount of data that needs to be handled

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3
Q

ICT
What is this?
One-one question and answer session between system analyst and a member of staff

A

Analysis - researching and existing system a description of Interviews

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4
Q

ICT
Data validation checks
What is this?
Makes sure that data in one field is consistent with data in another field

A

Consistency check

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5
Q

ICT
Systems
Documantation and Evaluation

• Technical documentation - this is for people who may need to modify or develop the system further at a later stage
What does it contain? (7 things):

A
Contains:
•	Program flowcharts
•	Code listings
•	File / database structures
•	Details of validation
•	Error messages and meaning
•	Hardware and software requirements
•	System flowcharts
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6
Q

ICT
System Developmen
Describe 4 tasks that need to be done during the system development stage

A
I.	Creating file structure to store data:
•	setting up tables
•	specifying field names
•	data types
•	field length
II.	Creating validation rules/checks:
•	in database tables for each field where it is needed
III.	Creating input methods:
•	data entry forms
•	creating menu systems
IV.	Creating output formats:
•	both printed and on screen
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7
Q

ICT
Systems
Documantation and Evaluation

What can lead to:
Changes to hardware because of:
•	Feedback from users
•	Availability of new hardware
•	Changes within company
Changes to software because of:
•	Feedback from users
•	Changes in legislation
•	Changes in company structure
A

The changes that evaluation might lead to

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8
Q

ICT
Investigation Methods
What are the advantages of using Observations?

A

Analyst can see exactly what works well and not so well

Not expensive as no one is taken away from their work

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9
Q

ICT
Changeover to a new system
Describe,and give advantages and disadvantages for the method of changeover called Phased

A

Description - When parts of the system are introduced at different times to make sure they work
Advantages - The individual parts can be fixed if any bugs occur without having to take down the entire system
Disadvantages - Can take a while as each new part has to be tested before the next can be added

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10
Q

ICT
Data validation checks
what is this?
Checks that the correct number of characters has been entered

A

Length check

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11
Q

ICT
Systems
Documantation and Evaluation

User information is for people who are going to use the computer system. What 7 things are contained within it?

A
  • The purpose of the system
  • How to use the system to add/delete/change data
  • How to load/save/print
  • What hardware is required to run the system
  • Common error and what to do about them
  • Tutorials
  • On-line help features
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12
Q

ICT

What is system development?

A

The process of building the system

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13
Q

ICT
Investigation Methods
What are the disadvantages of using interviews?

A

Interviews take far longer than questionnaires
Expensive as interviewees need to be taken from their work
Answers may not be honest as interviewees cannot be anonymous
Interviewees might answers what they think is expected

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14
Q
What are these examples of?
• Observation
• Questionnaires
• Interviews
• Looking at existing paperwork
A

Research methods for analysis - researching an existing system

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15
Q

ICT - what provides this?
An overview of how a system works and helps identify
problems with the existing system
Hardware and software needed for the new system
Information requirements for the new system

A

What a data flow diagram provides

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16
Q

ICT
Data validation checks

What is this?
• When data is entered twice, and is compared before letting the user know if there are any differences. This is most commonly used when setting up an account online, to make sure you don’t accidentally press a key by mistake when entering a password

A

Double entry

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17
Q

For analysis - researching and existing system, how would you describe;
Looking at existing paperwork

A

Analyst looks at existing doecumentation – can see what is stored, how it is stored, presented etc.

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18
Q

ICT
Investigation Methods
What are these disadvantages of?

Very time consuming to look through all existing documents
Very expensive as the analyst will need to be paid
Time could be wasted if existing documentation is not relevant to the new system

A

Looking at the current systems documentation

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19
Q

ICT
Investigation Methods:

What are these advantages of?

Analyst can see exactly what works well and not so well
Not expensive as no one is taken away from their work

A

Using observations

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20
Q

ICT
Data validation checks
what is this?
Makes sure that data is in a specific format

A

Format check

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21
Q

What features should a data capture form have? (11 items)

A
A heading so it is clear what the form is for
On screen help
Clear where the answers should go
Automatic validation
Character boxes for names etc. (one character per box)
Text boxes for answers
Sufficient space for answers
Drop down boxes
Tick boxes for choices
Clear fonts/colours
Control boxes e.g. submit
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22
Q

ICT
Investigation Methods

What are these disadvantages of?

People often don’t complete or return them
Unclear questions can’t be explained
You may get incorrect data from misunderstood questions
It is hard to ask specific or very technical questions

A

Using questionnaires

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23
Q

ICT
Data validation checks:
Describe double entry and visual checks

A
  • Double entry: When data is entered twice, and is compared before letting the user know if there are any differences. This is most commonly used when setting up an account online, to make sure you don’t accidentally press a key by mistake when entering a password
  • Visual check: Where the person entering the data into the system carefully compares what they have entered with the original document
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24
Q

For analysis - researching and existing system, how would you describe observation?

A

Watching staff use existing system to see exactly how it works

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25
Q

ICT
Data validation checks
What is this?

Where the person entering the data into the system carefully compares what they have entered with the original document

A

A visual check

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26
Q

ICT
System Development

What are these and when are they used?

-Numbers from 1 to 10-
I. Normal data - data within the range which should be accepted, e.g. 5
II. Abnormal data - data outside of the range which should be rejected, e.g. 16 or sixteen
III. Extreme data - data at either end of the scale which should be accepted, e.g. 10

A

Three types of data that should be used when testing a new system

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27
Q
ICT
Changeover to a new system
What are these?
direct
parallel
phased
pilot
A

Four methods of changeover

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28
Q

At what stage are these things looked at?

1) How well does it meet the user requirements identified at the Analysis stage
2) How well does the system work - speed of response / quality of output
3) How easy the system is to use
4) Are there any bugs / errors in the system that need to be fixed

A

Evaluation stage

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29
Q

What are the six steps followed when a new system is being considered/ developed?

A
Analysis
Design
Development and testing
Implementation
Documentation
Evaluation
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30
Q

ICT
Investigation Methods:
What are these advantages of?

Questions can be explained if misunderstood
More complex questions can be asked giving more detailed data
Questions can be changed to suit the interviewee, e.g. director compared to employee
You will get all the data as people have to answer all the questions

A

Using interviews

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31
Q

ICT
Investigation Methods

What are these disadvantages of?

They take far longer than questionnaires
Expensive as interviewees need to be taken from their work
Answers may not be honest as interviewees cannot be anonymous
Interviewees might answers what they think is expected

A

Using interviews

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32
Q

ICT
Changeover to a new system
Describe, and give advantages and disadvantages for, the method of changeover called Pilot

A

Description - When the new system is only used in a part of the company until it is deemed satisfactory
Advantages - Any errors can be found and fixed before fully implementing the new system
Disadvantages - Takes a while as the system has to be tested for a while, and retested if any errors/bugs are found

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33
Q

Explain a range check

A

Performed on numbers to check they are within a certain range

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34
Q

ICT
Changeover to a new system
What is this?
Description - When parts of the system are introduced at different times to make sure they work
Advantages - The individual parts can be fixed if any bugs occur without having to take down the entire system
Disadvantages - Can take a while as each new part has to be tested before the next can be added

A

The method of changeover called Phased

35
Q

Explain length check

A

Checks that the correct number of characters has been entered

36
Q

Explain limit check

A

Performed on numbers to make sure that data is not above or below a specific limit

37
Q
What shows these?
Diagrammatic representation of:
Inputs
Processes
Outputs
A

Data flow diagram

38
Q

ICT

What is data validation?

A

Validation is when a computer system checks that data entered by the user is sensible and usable

39
Q

What are the advantages of using Interviews?

A

Questions can be explained if misunderstood
More complex questions can be asked giving more detailed data
Questions can be changed to suit the interviewee, e.g. director compared to employee
You will get all the data as people have to answer all the questions

40
Q

What is double data entry?

A

When data is entered twice, and is compared before letting the user know if there are any differences

41
Q

ICT
Investigation Methods
What are the disadvantages of using observation?

A

People being watched might feel uncomfortable and work differently

42
Q

ICT
What are these part of:?

Analysis
Design
Development and testing
Implementation
Documentation
Evaluation
A

The systems life cycle

43
Q

ICT
Investigation Methods
What are the disadvantages of looking at the current systems documantation?

A

Very time consuming to look through all existing documents
Very expensive as the analyst will need to be paid
Time could be wasted if existing documentation is not relevant to the new system

44
Q

ICT
Investigation Methods:
What are these advantages of?

Could save time with copies of previous analysis
Can see existing inputs, outputs and processes
Allows analyst to predict the system size required by looking at the amount of data that needs to be handled

A

Looking at the current systems documentation

45
Q

What 2 things could evaluation lead to being changed, and what causes the changes?

A

Changes to hardware because of:
• Feedback from users
• Availability of new hardware
• Changes within company

Changes to software because of:
• Feedback from users
• Changes in legislation
• Changes in company structure

46
Q

ICT

For analysis - researching an existing system, what are the four research methods?

A

Observation
Questionnaires
Interviews
Looking at existing paperwork

47
Q

ICT
Systems
Documantation and Evaluation

What contains this?
•	Program flowcharts
•	Code listings
•	File / database structures
•	Details of validation
•	Error messages and meaning
•	Hardware and software requirements
•	System flowcharts
A

Technical documentation

48
Q

For analysis - researching and existing system, how would you describe questionnaires?

A

Questionnaires are sent to staff to try to find out what they think of the current system and how they use it

49
Q

ICT

What do we call the process of building the system?

A

system development

50
Q

What does a data flow diagram provide?

A

Provides an overview of how a system works and help identify
problems with the existing system
Hardware and software needed for the new system
Information requirements for the new system

51
Q

ICT
Changeover to a new system
list four methods of changeover

A

direct
parallel
phased
pilot

52
Q

ICT
Investigation Methods
What are the disadvantages of using questionnaires?

A

People often don’t complete or return the questionnaire
Unclear questions can’t be explained
You may get incorrect data from misunderstood questions
It is hard to ask specific or very technical questions

53
Q

Explain format check

A

Makes sure that data is in a specific format

54
Q

ICT
Changeover to a new system
Describe, and give advantages and disadvantages for, the method of changeover called Parallel

A

Description - Running both systems simultaneously until you are certain the new one is working correctly
Advantages - The safest as you can always revert back to the old system if any bugs in the new one are found until they are fixed
Disadvantages - Most expensive as work is done twice for a period of time

55
Q

Explain data type check

A

Checks that entered data does not contain invalid characters

56
Q

For analysis - researching an existing system, how would you describe interviews?

A

One-one question and answer session between system analyst and a member of staff

57
Q

What is this describing?

System needs to be tested to ensure that:
• It meets the clients requirements
• All bugs/errors are removed from the system
• Required output is produced
• Make sure software does not crush under certain circumstances, e.g.: when lots of people are using it

• TEST PLAN showing expected results for all possible scenarios must be produced

A

How the test strategy / plan should be designed

58
Q

ICT
Data validation checks
what is this?

Checks that entered data does not contain invalid characters

A

data type check

59
Q

ICT
What is this?

When a computer system checks that data entered by the user is sensible and usable

A

data validation

60
Q

ICT
Investigation Methods
What are the advantages of using Questionnaires?

A

Questions can be answered quickly
Answers are more honest as anonymous
Fairly cheap
Answers can be analysed automatically using OMR

61
Q

ICT
Changeover to a new system
What is this?
Description - Immediately replacing the old system with the new
Advantages - It is the most risky, but many companies use it
Disadvantages - A danger of there still being problems with the new system

A

The method of changeover called

Direct

62
Q

What are these features of?

Paper based and electronic forms
Extra for electronic forms
A heading so it is clear what the form is for
On screen help
Clear where the answers should go
Automatic validation
Character boxes for names etc. (one character per box)
Text boxes for answers
Sufficient space for answers
Drop down boxes
Tick boxes for choices
Radio buttons/tick boxes
Clear fonts/colours
Control boxes e.g. submit
A

A data capture form

63
Q

ICT
Systems
Documantation and Evaluation

Systems need to be evaluated once it is set up and running and maintenance may need to be done
What 4 things need to be considered when evaluating a system?

A
  • How well does it meet the user requirements identified at the Analysis stage
  • How well does the system work - speed of response / quality of output
  • How easy the system is to use
  • Are there any bugs / errors in the system that need to be fixed
64
Q

What is a visual check?

A

Where the person entering the data into the system carefully compares what they have entered with the original document

65
Q

ICT
What is this a description of?
Watching staff use existing system to see exactly how it works

A

Direct observation

66
Q

ICT
System Development
List the 4 tasks that need to be done during the system development stage

A

I. Creating file structure to store data:
II. Creating validation rules/checks
III. Creating input methods:
IV. Creating output formats:

67
Q

ICT
Changeover to a new system
What is this?

Description - When the new system is only used in a part of the company until it is deemed satisfactory
Advantages - Any errors can be found and fixed before fully implementing the new system
Disadvantages - Takes a while as the system has to be tested for a while, and retested if any errors/bugs are found

A

The method of changeover called Pilot

68
Q

Describe a consistency check

A

Makes sure that data in one field is consistent with data in another field

69
Q

ICT

What seven things happen in analysis of a system?

A
Research current system and identify inputs, processes and outputs
Identify problems with currenr system
Identify and agree client requirements
Produce cost-benefit analyisis
Identify suitable hardware and software
Produce a data flow diagram

A feasibility report will also be produced (is it sensible to proceed or not?)

70
Q

What are these features of?

Contains information on the following:
• The purpose of the system
• How to use the system to add/delete/change data
• How to load/save/print
• What hardware is required to run the system
• Common error and what to do about them

Will also include:
• Tutorials
• On-line help features

A

User documentation - this is for people who are going to use the computer system

71
Q

Design Stage - Systems analysis - ICT

How must screen displays/printed records be designed?

A

Must be designed to ensure that:
• Size of output is correct
• Full screen is used
• Colours and fonts which make the output clear
• Any descriptions/instructions are clear

72
Q

What is this a description of?

Performed on numbers to check they are within a certain range

A

range check

73
Q

ICT
Changeover to a new system
What is this?

Description - Running both systems simultaneously until you are certain the new one is working correctly
Advantages - The safest as you can always revert back to the old system if any bugs in the new one are found until they are fixed
Disadvantages - Most expensive as work is done twice for a period of time

A

The method of changeover called Parallel

74
Q

ICT
Data validation checks
what is this?
checks data has been entered and not missed out

A

Presence check

75
Q

ICT
Data validation checks
what is this?
Performed on numbers to make sure that data is not above or below a specific limit

A

Limit check

76
Q

ICT
Investigation Methods

What is this?

People being watched might feel uncomfortable and work differently

A

the disadvantages of using observation?

77
Q
ICT
Investigation Methods:
What is this?
questions can be answered quickly
Answers are more honest as anonymous
Fairly cheap
Answers can be analysed automatically using OMR
A

the advantages of using Questionnaires?

78
Q

ICT
Data validation checks
explain Presence check

A

checks data has been entered and not missed out

79
Q

ICT
System Development
describe three types of data that should be used when testing a new system?
consider ‘numbers from 1-10’

A

I. Normal data - data within the range which should be accepted, e.g. 5
II. Abnormal data - data outside of the range which should be rejected, e.g. 16 or sixteen
III. Extreme data - data at either end of the scale which should be accepted, e.g. 10

80
Q
What are these part of?
Research current system and identify inputs, processes and outputs
Identify problems with currenr system
Identify and agree client requirements
Produce cost-benefit analyisis
Identify suitable hardware and software
Produce a data flow diagram

A feasibility report will also be produced (is it sensible to proceed or not?)

A

Analysis of a system

81
Q

Design Stage - Systems analysis - ICT

How must the test strategy / plan be designed? (5 things)

A

System needs to be tested to ensure that:
• It meets the clients requirements
• All bugs/errors are removed from the system
• Required output is produced
• Make sure software does not crush under certain circumstances, e.g.: when lots of people are using it

• TEST PLAN showing expected results for all possible scenarios must be produced

82
Q

Design Stage - Systems analysis - ICT
What is this?

Must be designed to ensure that:
• Size of output is correct
• Full screen is used
• Colours and fonts which make the output clear
• Any descriptions/instructions are clear

A

How must Screen displays/printed records be designed?

83
Q

ICT
Changeover to a new system
Describe,and give advantages and disadvantages for the method of changeover called
Direct

A

Description - Immediately replacing the old system with the new
Advantages - It is the most risky, but many companies use it
Disadvantages - A danger of there still being problems with the new system

84
Q

What is a data flow diagram (3 things)?

A

Diagrammatic representation of
Inputs
Processes
Outputs