Systems Flashcards

1
Q

Systems Theory

A

Views Organizations as complex organisms that must interact with their environment to survive; originated in the fields of biology and engineering

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2
Q

Hierarchical Ordering

A

A system is not simply an undifferentiated set of parts thrown together; rather, system components are arranged in highly complex ways that involve subsystems and supersystems. Like the cardiovascular and neurological system

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3
Q

Interdependence

A

the functioning of one component of a system relies on other components of the system. Like how the brain needs blood.

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4
Q

Permeability

A

organizations have permeable boundaries that allow information and materials to flow in and out

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5
Q

3 Systems Components

A

Hierarchical Ordering, Interdependence, and Permeability

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6
Q

Systems Processes

A

Characterized by input/output/throughput processes. Exchange and Feedback

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7
Q

Exchange

A

Input of materials and information and output of transferred materials and information require exchange with parts outside the system.

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8
Q

Feedback

A

Information that helps to facilitate the interdependent functioning of system components: deviation reducing feedback and deviation amplifying feedback

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9
Q

Deviation Reducing Feedback

A

helps to maintain steady system functioning - negative, corrective

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10
Q

Deviation Amplifying Feedback

A

serves to change system functioning through growth and development - positive, growth

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11
Q

System Properties

A

Holism, Equifinality, Negative Empathy, Requisite Variety

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12
Q

Holism

A

A system is more than the sum of its parts

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13
Q

Equifinality

A

a system can reach the same final state from differing initial conditions and by a variety of paths

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14
Q

Negative Entropy

A

the opposite of the tendency of closed systems to run down the ability to sustain themselves and grow

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15
Q

Requisite Variety

A

the internal workings of the system must be as diverse and complicated as the environment in which it is embedded

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16
Q

Properties of Networks

A

a network consists of a system of links among components.

Network content, network mode, network density, level of analysis

17
Q

Network Content

A

the stuff that is flowing through the linkages in the network

18
Q

Network Mode

A

the communication medium through which network linkages are maintained

19
Q

Network Density

A

a very dense network has many interconnections among family members

20
Q

Level of Analysis

A

considering links between networks

21
Q

Network Roles

A

define the ways in which individuals are connected with each other - isolate, bridge, and liason

22
Q

Properties of Network Links

A

Strength, symmetry, multiplexity

23
Q

Explanatory Mechanisms

A

Self Interests, collective action, dependency, exchange

24
Q

Weick’s Theory of Organizing

A

“describes organizing as the resolving of equivocality in an enacted environment by means of interlocked behaviors embedded in conditionally related processes.

25
Q

Enactment

A

Individuals create the environment

26
Q

Equivocality

A

The unpredictability that is inherent in the information environment of an organization

27
Q

Characteristics of Weick’s Theory

A

Information environment

Says that organizational members use assembly rules and communication cycles

28
Q

Sensemaking

A

trying to figure out explanations for an event

29
Q

Retention

A

rules and cycles saved for future organizational use

30
Q

Causal Maps

A

how rules and cycles can be saved for future equivocality

31
Q

Cybernetics

A

study of science that is like a thermostat; set your thermometer - feedback that is self correcting; a type of negative feedback that gets you back on track