Systems Flashcards

1
Q

Systems Theory

A

Views Organizations as complex organisms that must interact with their environment to survive; originated in the fields of biology and engineering

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2
Q

Hierarchical Ordering

A

A system is not simply an undifferentiated set of parts thrown together; rather, system components are arranged in highly complex ways that involve subsystems and supersystems. Like the cardiovascular and neurological system

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3
Q

Interdependence

A

the functioning of one component of a system relies on other components of the system. Like how the brain needs blood.

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4
Q

Permeability

A

organizations have permeable boundaries that allow information and materials to flow in and out

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5
Q

3 Systems Components

A

Hierarchical Ordering, Interdependence, and Permeability

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6
Q

Systems Processes

A

Characterized by input/output/throughput processes. Exchange and Feedback

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7
Q

Exchange

A

Input of materials and information and output of transferred materials and information require exchange with parts outside the system.

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8
Q

Feedback

A

Information that helps to facilitate the interdependent functioning of system components: deviation reducing feedback and deviation amplifying feedback

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9
Q

Deviation Reducing Feedback

A

helps to maintain steady system functioning - negative, corrective

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10
Q

Deviation Amplifying Feedback

A

serves to change system functioning through growth and development - positive, growth

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11
Q

System Properties

A

Holism, Equifinality, Negative Empathy, Requisite Variety

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12
Q

Holism

A

A system is more than the sum of its parts

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13
Q

Equifinality

A

a system can reach the same final state from differing initial conditions and by a variety of paths

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14
Q

Negative Entropy

A

the opposite of the tendency of closed systems to run down the ability to sustain themselves and grow

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15
Q

Requisite Variety

A

the internal workings of the system must be as diverse and complicated as the environment in which it is embedded

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16
Q

Properties of Networks

A

a network consists of a system of links among components.

Network content, network mode, network density, level of analysis

17
Q

Network Content

A

the stuff that is flowing through the linkages in the network

18
Q

Network Mode

A

the communication medium through which network linkages are maintained

19
Q

Network Density

A

a very dense network has many interconnections among family members

20
Q

Level of Analysis

A

considering links between networks

21
Q

Network Roles

A

define the ways in which individuals are connected with each other - isolate, bridge, and liason

22
Q

Properties of Network Links

A

Strength, symmetry, multiplexity

23
Q

Explanatory Mechanisms

A

Self Interests, collective action, dependency, exchange

24
Q

Weick’s Theory of Organizing

A

“describes organizing as the resolving of equivocality in an enacted environment by means of interlocked behaviors embedded in conditionally related processes.

25
Enactment
Individuals create the environment
26
Equivocality
The unpredictability that is inherent in the information environment of an organization
27
Characteristics of Weick's Theory
Information environment | Says that organizational members use assembly rules and communication cycles
28
Sensemaking
trying to figure out explanations for an event
29
Retention
rules and cycles saved for future organizational use
30
Causal Maps
how rules and cycles can be saved for future equivocality
31
Cybernetics
study of science that is like a thermostat; set your thermometer - feedback that is self correcting; a type of negative feedback that gets you back on track