Cultural

Question 1

Artifacts

Answer 1

First level of Schein’s model. The physical and social environment that organizational members have created.

Question 2

Basic Assumptions

Answer 2

Thirds level of Schein’s model. Represents “core” beliefs about how the world and how it operates.

Question 3

Confessional Tale

Answer 3

A very personal account of the researcher’s experiences in the culture under investigation.

Question 4

Contextual:

Answer 4

A defining feature of cultural performances. Cultural performances are embedded in organizational situations and organizational history.

Question 5

Critical Tale:

Answer 5

A narrative told with the goal of uncovering the deep power structures implicit in organizational functioning.

Question 6

Cultural Network

Answer 6

The communication system through which cultural values are instituted and reinforced.

Question 7

Differentiation Approach

Answer 7

Inconsistencies among cultural views are expected and often are seen as desirable.

Question 8

Episodic

Answer 8

: A defining feature of cultural performances. Cultural performances are nameable as distinct events.

Question 9

Espoused Values

Answer 9

Second level of Schein’s model. They represent preferences of what should happen.

Question 10

Ethnography

Answer 10

A research technique with the goal of representing a detailed depiction of a culture.

Question 11

Fragmentation Perspective

Answer 11

Ambiguous culture is normal and unavoidable in today’s organizations.

Question 12

Grounded Theory

Answer 12

Understanding built from intense observations of a particular social group or situation.

Question 13

Heroes

Answer 13

Individuals who come to exemplify an organization’s values.

Question 14

Impressionist Tale

Answer 14

A narrative with information about the culture woven into a story that could stand on its own dramatic merits.

Question 15

Improvisational:

Answer 15

A defining feature of cultural performances. Cultural performances are not guided by a script.

Question 16

Interactional:

Answer 16

A defining feature of cultural performances. Cultural performances require the participation of multiple organizational actors.

Question 17

Realist Tale:

Answer 17

A relatively objective account of what was observed in the organization.

Question 18

Rites and Rituals

Answer 18

The ceremonies through which an organization celebrates its values.

Question 19

Values

Answer 19

The beliefs and visions that members hold for an organization.

Question 20

Theme

Answer 20

A bias for action
Close relations to the customer
Autonomy and entrepreneurship
Productivity through people
Hands on, value driven
Stick to the knitting
Simple form, lean staf
Simultaneous loose-tight properties