Systems

Question 1

Systems

Answer 1

Operational

Control

Strategy rules

Question 2

Operational

Answer 2

Deploy resources & capabilities

• Tacit (routines)
• Codified (documented)

Question 3

Control

Answer 3

Monitor achivement of strategic goals

Financial

• planning, budgeting, reporting

Dynamic (SIMONS control levers)

• belief, boundary, diagnostic, interactive
• Barings, Ford Mexico (Scheele) - work on what you can control

Example

• Herbold (ex Microsoft) sandardise practices across business functions

Question 4

Strategy rules

Answer 4

Eisenhardt & Sull

• how to (first line response)
• boundary (acquisition targets)
• priority (e.g. gross margin)
• timing (lead time)
• exit (cut losses)

new economy (eBay, yahoo etc)