Sys. Fundamentals 1.1.2 The need for change management

Question 1

WHAT IS CHANGE MANAGEMENT?

Answer 1

process of shifting individuals, teams, departments, org. from the present state to a desired state

Question 2

WHAT DOES SUCCESSFUL CHANGE MANAGEMENT GUARANTEE?

Answer 2

all stakeholders accept and embrace changes in their working environment

Question 3

WHAT IS THE GOAL OF CHANGE MANAGEMENT?

Answer 3

minimize negative and maximize benefits