SW intervention and values Flashcards
Developmental Function
-Known as Primary Prevention
- responding with intervention even without any signs of a social problem,
- with the objective of accelerating the development process of the individuals to expand the potential.
- in forms of financial assistance, tuition, nutritional food or vitamins, or books.
- Hierarchy of neds
Preventive Function
- Known as Secondary Prevention
- For problems with the initial symptoms of signs are beginning to emerge but the negative effects are not evident yet.
- do something to prevent the negative impact that may occur
Remedial Function
- Refers to the assistance provided when a problem has surfaced and the individual or family is having difficulties coping.
- The threat to the well-being or maintenance of the individual or family is evident.
- The need for social intervention is urgent.
Role of social worker
Outreach worker
Broker
Advocate
Evaluator
Teacher
Mobilizer
Behaviour Changer
Consultant
Community Planner
Care Giver
Data manager
Administrator
7 Principles of SW Relationship
- Purposeful Expression of Feelings
- Controlled Emotional Involvement
- Acceptance
- Individualization
- Non-Judgmental Attitude
- Client Self-determination
- Confidentiality
Purposeful Expression of Feelings
- Recognition of the client’s need to express feelings freely
- through the purposeful expression of his own feelings to stimulate, encourage or facilitate clients to express their feelings
- neither discourages nor condemns the expression of feelings
Controlled Emotional Involvement
- A purposeful, appropriate use of the worker’s emotions in response to the client’s feelings
- Controlled and objective emotional involvement in the client’s problem
- Controlled emotional involvement in the client as a person
Acceptance
- The recognition of client’s innate dignity, worth, equality, basic rights, and needs regardless of client’s individual qualities arising from heredity
- Acceptance does not mean approval of the client’s behaviour, attitudes, or standards
- Acceptance includes thought and feeling elements, and is expressed primarily in the manner of service
Individualisation
- The recognition and understanding of each client’s unique qualities
- Differential use of principles and methods to assist client toward change
- Individualization is based on the right of human beings to be individuals with personal differences
Non-Judgemental Attitude
- Help precludes guilt or innocence, or degree of responsibility for causation of problem
- include making evaluative judgements about attitude, standards or actions for client
Client Self-determination
- The client has the right and need to make their own choice and decision, within the limitations.
- Worker has a duty to respect that right, in theory and in practice
- Refrains from any direct or indirect interference
- Positively helps the client to exercise that right
Confidentiality
- The protection of secret/private information disclosed in the professional relationship
- Confidentiality is a basic right of the client
- Necessary for effective helping
- The client’s right, however, is not absolute -
- The client’s information is often shared with other professional persons within the agency and in other agencies
- Written permission is required to divulge information to other agencies
Structure of Helping Process
- Engagement
- Assessment
- Definition of Problem
- Setting of Goals
- Selection of Alternative Methods and Initial Mode of Intervention
- Establishment of a helping contract
- Action leading toward the desired goal
- Evaluation
- Re-evlauation
Voluntary Client
- aware of their need for help
- want an easy quick, permanent, and all-encompassing solution
- with little or no additional pain or effort on their part
- want as little real change in life pattern as possible
Involuntary Client
- forced by circumstances of by significant others
- workers have to recognize and deal with the reluctance of client
- workers have to deal with the reluctance before dealing with the problem
- worker must involve themselves in the situation, establish communication, define parameter for intervention, create initial working structure
Major Tasks in Engagement
- Introduction of workers
- Involve the client
- Review of Intervention procedures and timing
- Response to questions raised by client
SOLER
- Sit Squarely
- Open Posture
- Lean Forward
- Eye contacts
- Relax
Results of Engagement Process
- worker is part of the situation
- initial communication channels opened
- Worker & Client stand together with definition and role on each other
- Agreement of the next step in process
Secret Agenda
- undisclosed objected, covered by a surface level agenda
3P
- Predispose: to be more susceptible to
- Precipitate: to cause sth to happen suddenly
- Perpetuate : to last a long time
STAR-R
S: Situation (Context of the problem)
T: Target (Aims of intervention)
A: Action (Actions, intervention)
R: Result (Predicted Results)
R: Reflection (The feeling of implementation)
Objective Tree
- Banner Level: abstract, long term
- Theme Level: General, middle range objectives
- Operational Level: Clear and short; action pplans
Contracting
- an agreement that is entered into with the understanding that there are reciprocal obligations for the parties involved
- Social Work contracting: Specified with roles and responsibilities of both parties and goal (objectives) for the relationship/meetings/ interventions
Oral Contract
- At the time of engagement
- Workers and client are involved in shared activities toward a particular goal
Written contract
- established when the problem has been identified
- Agree on the mode of intervention selected
Content of written contract
- The target problem
- Agree goal
- Intervention procedures/strategies
- Roles and tasks of each participant
- Time limit for activities
Goal
- broad and abstract
- an ultimate aim of a solution to the problem
Objectives
- short term or long term
- more specific and concrete and precise
- Measurable, attainable, observable
- serve as steps to achieve goal
- includes who, what, what extend, under what conditions, time limit
5 dimensions of nonverbal behaviours
- Kinesics
- Paralanguage
- Proxemics
- Perception of one’s environment
- Perception and use of time
Kinesics
- Gestures, body movements, facial expressions, eye behaviour, posture
- Physical characteristics that remain relatively unchanged: physique, height, weight, and general appearance
Paralanguage
- Voice level, pitch, rate of speech, fluency of speech
- Filled paused (“uh” or stutters, repetitions and slips of tongue
- Unfilled pauses: Silent -no sound occurs (to interpret message and make decision, to recall an idea, to reflect on an issue, to avoid a topic, or to catch up on the progress of the moment