Sustainability strategi Flashcards

1
Q

Beskriv CSR

A

• CSR captures the dynamics of the relationship between business and society
• Core theme of CSR is to deal, interact and relate with stakeholders with an ethical approach  aim to not harm or hurt any stakeholders
• CSR aims to better the condition of any stakeholders
• Exhibits both ethical behavior that organization has towards stakeholder + denotes the responsibility of an organization towards the environment and society in which it operates
• Two aspects to CSR:
o Reducing negative effects
o Increasing positive contributions

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2
Q

Beskriv social marketing

A
  • Social marketing: application of commercial marketing technologies to the analysis, planning, execution and evaluation of programmes designed to influence the voluntary bvehavior of target audiences
  • Social marketing is about changing behavior  influencing people’s behavior
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3
Q

Beskriv cause-related marketing

A
  • A marketing partnership between a business and a non-profit entity for mutual benefit
  • Links a company or brand to a relevant social cause or issue
  • This is especially beneficial to the non-profit because it gives them an increased ability to promote the nonprofit organization’s cause via greater financial recourses
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4
Q

Hvad er de langvarige fordele ved CSR?

A

• There are new expectations and concerns which is driving this new move towards CSR

Long term benefit drivers of CSR:

  1. Positive effects on company image and reputation
  2. Revenue increases from higher sales and market share
  3. Positive effects on employee motivation, retention and recruitment
  4. Cost savings
  5. CSR-related risk reduction or management
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5
Q

Hvad er de tre faktorer for at være international konkurrencedygtige? (The sustainable global value chain (SGVC))

A

In order to achieve being internationally competitive these three factors should be considered:

  1. Bargaining power: the type of relationship between suppliers and buyers  by increasing end-client demand for sustainable products, the certification agency strengthens the position of end clients
  2. Product differentiation strategy: in the case of conventional global commodity chains, these strategies are rare, as the commodity business is mainly dictated by prices.
  3. Awareness building: should not be confused with supplier development  it’s about creating common consciousness.
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6
Q

Hvad er fordelene ved CSR?

A

CSR benefits:
• CSR-induces revenue increases can come from additional sales due to increases in sales quantities, prices or margins.
• Revenue can increase as a result of:
o Better branch value
o Better customer attraction and retention
o Higher employee attraction
o Higher employee motivation and retention

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7
Q

Beskriv triple bottom line (TBL)

A

• Measures the 3 Ps of the CSR strategy:
o Planet
o People
o Profits

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8
Q

Hvad er trinnene til at go global?

A

Should we go global?
• Step 1: Go or no go global?
• Step 2: If go, which market is most attractive and offer the best opportunities?
• Step 3: Which strategy?
• Step 4: Developing marketing mix, standard or differentiated?
Consider your competitive advantage
• Does the home advantage travel overseas?

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9
Q

Hvilke udfordringer kan man møde ift international handel?

A

Protected trade: Quotas, embargos and tariffs
• Protectionism – when governments enforce rules on foreign firms to give home firms an advantage
• Import quotas – Limitations on quantities of foreign goods to reduce competition for domestic firms
• Embargo – an extreme quota that prohibits commerce and trade with a specific country altogether
• Tariffs – taxes on imported goods to give domestic firms an advantage

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10
Q

Hvad er det eksterne miljø?

A

Økonomiske, teknologiske, politiske, sociokulturelle, konkurrence

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11
Q

Beskriv det økonomiske miljø

A
The economic environment
Indicators of economic health
•	GDP 
•	Exchange rates 
•	Economic infrastructure 
Level of economic development
•	GDP and standard of living 
•	3 basic levels of development 
o	Lesser-developed country (LDC) 
o	Developing country – Newly industrialized countries  BRICS countries (Brazil, Russia, India, China and South Africa)
o	Developed country – G7 members
The business cycle
•	The pattern of changes and fluctuations in an economy 
•	Prosperity (boom), recession, recovery
•	Inflation and deflation
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12
Q

Beskriv det teknologiske miljø

A

The technological environment
• Drones
• Unmanned aerial vehicles (UAVs)
• Patents

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13
Q

Beskriv konkurrence miljøet

A
The competitive environment
•	Micro and macro environments 
•	Competitive intelligence (CI) activities 
Competition in the microenvironment 
•	Competition for consumers’ discretionary income 
•	Product competition 
•	Brand competition 
Competition in the macroenvironment 
•	Market structures
o	Monopoly 
o	Oligopoly 
o	Monopolistic competition 
o	Perfect competition
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14
Q

Beskriv det politiske miljø

A

• Local, state, national, global laws and regulations that affect businesses
• Economic sanctions
• Nationalization – when the domestic government reimburses a foreign company for its assets after taking it over
• Expropriation – when the domestic government seizes a foreign company’s assets
Regulatory constraints on trade
• Local content rules – a form of protectionism that stipulates that a certain proportion of a product must consist of components supplied by industries in the host country
Human rights issues
• Some countries deny business opportunities to foreign companies that mistreat their citizens

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15
Q

Beskriv det sociokulturelle miljø

A

The sociocultural environment
• The characteristics of people that live in a certain society and the culture that reflects the values and beliefs of the society
Demographics
• Population size
• Age
• Gender
• Ethnic group
• Income
• Education
• Occupation
• Familiy structure
• Etc
Values
• Cultural values or deeply held beliefs about what is right and what is wrong
• Collectivistic cultures
• Individualist cultures
Social norms
• Customs – norm handed down from the past that controls basic behavior
• Mores – Customs with strong moral overtone, taboo or forbidden behavior
• Conventions – norms regarding conduct of everyday life
Language
• Language barrier is an obstacle to be aware of if a company wants to enter a foreign market
Ethnocentrism
• The belief that one’s own national or ethnic group is superior to others
• Consumer ethnocentrism – consumers’ beliefs about products produced in their country cs those produced from another country

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16
Q

Hvad er markedsindtræden strategierne?

A

Exporting
• Sell products on their own or hire intermediaries to represent it in the target country
• Specialists or export merchants
Contractual agreements
• License agreement – A firm gives another firm the license to produce and market its product in a specific country
• Franchising – A form of licensing that gives the franchisee the right to adopt an entire way of doing business in the host country
Strategic alliances
• Alliance with one or more firms in the form of a joint venture in which they create a new entity
Direct investment
• A firm buys all parts of the domestic firm

17
Q

Beskriv marketing mix strategierne i forbindelse med at gå global

A

Marketing mix strategies
Standardization vs localization
• Standardization arguments: Basic needs and wants are the same everywhere
• Localization: Preferences differ, therefore one should tailor products and promotional messages to local environments
Tweaking the marketing mix
• Product decisions
o Straight extension strategy: Same products for domestic and foreign markets
o Product adaption strategy: Modified products in foreign markets
o Product invention strategy: New products in foreign markets
 Backward integration
• Promotion decisions
o Customize advertising and promotion messages to local and cultural norms
• Price decisions
o Free trade zones
o Grey market goods – goods that are imported without the consent of the trademark holder
o Dumping – company prices its products lower than it offers it in the home country
• Place/distribution decisions
o Establish a reliable distribution system

18
Q

Beskriv etik og uetik i marketing

A

Ethical philosophies
• Utilitarian approach – the choice that provides the most good and the least harm
• Fairness/justice approach – pay everyone the same or be able to justify why one salary is higher than another
• Ethical relativism – what is ethical in one culture is not necessarily ethical in another

Codes of business ethics
• Business ethics – basic values that guide the behavior of individuals within a business organization
• Code of ethics – Written standards of behavior to which everyone in the organization must subscribe

Unethical marketing
• Can harm the business’ reputation, image and can lead to legal problems
• Bribery – when someone voluntarily offers payment to get an illegal advantage
• Extortion – occurs when someone in authority extracts payment under duress

19
Q

Beskriv den bæredygtige marketing mix

A

• Sustainable marketing mix
o Product strategies
 Fair trade suppliers
o Price strategies
 Make prices for green products as close to the original as possible
o Place strategies
 Retailers who focus on sustainability
 Growing trend of locavorism – when customers actively look for local goods
o Promotion strategies
 Informing customers of the sustainability through advertising

20
Q

Hvordan ville man segmentere markedet for grønne produkter?

A
  • Non-greens: Consumers do not think they can make a difference and do not care if they can. May be influenced by other values (low environmental self-efficacy, low environmental values)
  • Latent greens: Consumers are aware and concerned about the environment but do not feel that sacrifice on their part will make a difference (low environmental self-efficacy, high environmental values)
  • Potential greens: Consumers think they can make a difference but do not feel it is important enough to make a sacrifice (high environmental self-efficacy, low environmental values)
  • Active greens: Consumers are ready, willing and able to take environmental action because they care and think they are capable of making a change sacrifice (high environmental self-efficacy, high environmental values)
21
Q

Beskriv de tre bæredygtige marketingstrategier?

A
  1. Auxiliary sustainability marketing: kigger på at skabe bæredygtige produkter eller bæredygtig produktion (eks. Grundfos - genbruge produkter - genanvendelighed –> minimere c02 udslipning
  2. Reformative sustainablity marketing: Vi skal reformere (ændre) vores adfærd (fx COOP & H&M (Slide 28&29).
  3. Transformative sustainability marketing: Langt mere radikalt. Den ene side handler om finansielle ‘gains’ og den anden side handler om sociale ‘gains. Det er ikke nok at ændre adfærd - det drives af noget større som foregår på samfundsplan (fx affaldsortering).