Sustainability, Resilience and Occupational Health Flashcards
What are the Horsfal recommendations to the GMC (2014)?
It is extremely important that medical students have not only the clinical skills and knowledge to move from medical school to the Foundation Programme but also have the resilience and coping techniques to help them face difficult circumstances as their careers progress.
The GMC continue to work with medical schools to ensure that emotional resilience training is a regular and integral part of the medical curriculum
Both medical students and doctors in training have specific training modules in their curriculum that explain the implications should they be subject to a serious complaint and investigation
The GMC continue to work with medical students and doctors in training to promote its regulatory requirements
The GMC continue to work with all medical schools to ensure its standpoint on recreational drug use and alcohol is better communicated to students
What is the GMC guidance on supporting students with mental health conditions?
Promoting well-being
- As well as supporting students who have mental health conditions, medical schools should also promote well-being among all of their students.
What are some of the ways that the medical school can promote well being?
delivering group learning exercises focusing on how to deal with stress
providing and promoting online resources on keeping healthy, including advice on healthy lifestyles
providing sessions on techniques such as mindfulness and meditation
providing opportunities for physical exercise and yoga, which some people find useful to help them manage their stress levels
What is the Oxford Dictionary definition of resilience?
‘Resilience’ (a term imported from the language of physics) as:
The capacity to recover quickly from difficulties; toughness, or
the ability of a substance or object to spring back into shape; elasticity.
This term is also used in other disciplines such as physiology and psychology to refer to a person’s ability to resist adversity without resulting in physical or psychological disability.
What is resilience?
Resilience is an emotional competence or a personality characteristic that deals with negative effects of stress and promotes adaptation.
Resilience can also, however, be an acquired virtue or behaviour and requires continuous improvement.
What does resilience encompass?
Resilience encompasses several dimensions including self-efficiency; self-control; self-regulation; planning and perseverance.
The following was taken from a summary about elite athletes. Similarities to medical students?
High internal and external expectations Win at all costs attitude Parental pressures Long practices Excessive time demands Perfectionism Potential for inconsistent coaching Cycle of above can cause stress
What are the personal strengths underpinning resilience?
High frustration tolerance Self acceptance Self belief Humour Perspective Curiosity Adaptability Meaning
What behaviors are there to support resilience?
Building / having support networks – positive relationships
Reflective ability
Assertiveness
Avoiding procrastination
Developing goals – realistic plans and ability / motivation to follow them through
Time management
Work – life balance
What are the sources of burnout?
Personal - Perfectionism - Denial - Avoidance - Micromanaging - Unwilling to seek help - Being too conscientious Professional - Culture of invulnerability - Culture of presenteeism - Blame culture / silence Systemic - Overwork - Shiftwork - Lack of oversight - Chaotic work environments - Lack of teamwork - Fractured training
How might stress or burnout present in medical students?
The struggling student:
- Repeatedly failing or nearly failing
- Handing in work late
- Poor attendance
- Absence due to illness
- Behavioural issues
- Fitness to practice issues
- Lack of engagement with the course
- Poor communication with staff, peers and patients
What is the role of resilience in practice?
Initial reactions
- Doubt, anger, fear, worry, misunderstood, unappreciated, sorrow, regret.
Resilience may…
Lead to reflection
- Did I make the right decision, could I have done things differently?
- Discuss with peers - SEA
Lead to improvement
- Do I need to learn anything to prevent the same happening again?
Lead to returning wiser and better
- How will I communicate better? Will I change my practice in the future?
What factors will help build resilience?
Factors aiding resilience:
Intellectual interest
- Job satisfaction, career progression, variability (if wanted), capacity to develop special interest
Self awareness and self reflection
- Recognise and accept personal limits, establish boundaries in doctor-patient relationship, less self critical. Aided by mindfulness based stress reduction
Time management and work life balance
- Ensuring time for hobbies, leisure, relaxation, self expression
Continuing professional development
Support including team working
- Supportive relationships within and out-with medicine
Mentors
- Help trainees adapt to change and react to stress
It is not all about personal change / resilience, what other factors would help build resilience?
Professional attitudes
- Changing sense of perfectionism, presenteeism, culture of silence
- Better support for those struggling or after difficult events
Societal attitudes
- Changing culture of blame, reduce perceived threat of complaints
- Public acceptance of mistakes? Patients’ personal responsibility for health?
Structural changes
- Improved shift patterns, better work – life balance, less fractured training, regular breaks, a cup of tea
What is the Conceptual Model of Medical Student Well-being: Promoting Resilience and Preventing Burnout?
See diagram.
Referenced in earlier paper (‘Doctors need to be supported not trained in resilience’) as the Unified Model
A coping reserve that can be filled or emptied
Personality traits, temperament and coping style form the internal structure
Omits importance of organisational and sociocultural issues
What is an occupational history?
An occupational and environmental history is a chronological list of all the patient’s employment with the intention of determining whether work has caused ill health, exacerbated an existing health problem or has ill health had an impact on the patient’s capacity to work.
When is a shortened occupational history possible?
A shortened history is possible within a GP consultation if the problem is acute and likely related to current work.
What is included in an occupational history?
A description of the present and previous jobs from leaving school.
Identifying any exposure to chemicals or other hazards e.g. stress, overwork, adverse working environment, in this situation is the fact that role largely sedentary exacerbating or causing his back pain?
Did the symptoms improve when not exposed / not at work e.g. at weekends, holidays?
Determine the duration and intensity of exposure e.g. was it so noisy it was impossible to communicate
Is personal protection used e.g. what kind of mask? Or equally is an appropriate chair / desk provided?
What maintenance is in place for the protection measures?
Do others suffer similar symptoms?
Are there known environmental hazards in use?
Any hobbies, pets, worked overseas, moonlighting?
What is the fit note?
This replaced the ‘sick note’ in April 2010.
It’s purpose is to facilitate earlier discussion about returning to work and about rehabilitation.
It now includes items of consideration for employers when signing a patient’s return to work.
It can only be completed by a Doctor
It is advice to patients as employees, is not binding on the employer and does not affect Statutory Sick Pay
It is required if the patient has been off more than 7 consecutive days ( including non working days)
What is the fit note form?
See diagram.
What is the role of the occupational health service?
For patients who are off for longer periods of time or with more complex needs, referral to a specialist occupational health service is an option.
Occupational health specialists are ideally and uniquely placed to support and help people stay in work and live full and healthy lives.
They play a key role in ensuring the health and well being of the working population by preventing work-related ill health and providing specialist rehabilitation advice.
They provide independent, impartial advice to employers and employees on the effects of work on health and the effects of health on work.
For example, the opinion of an occupational health specialist might be crucial in determining how to manage a capability issue or in providing key evidence in a claim to an employment tribunal. As well as addressing issues that occur, a lot of the work of an occupational health service is proactive, aiming to reduce potential problems in the workplace.
Occupational Health Services:
Help prevent work-related ill health
Advise on fitness for work, workplace safety, the prevention of occupational injuries and disease
Recommend appropriate adjustments in the workplace to help people stay in work
Improve the attendance and performance of the workforce – for example by assisting in the management of sickness absence
Provide rehabilitation to help people return to work, and give advice on alternative suitable work for people with health problems
Promote health in the workplace and healthy lifestyles
Recommend and implement appropriate policies to maintain a safe and healthy workplace
Conduct research into work related health issues
Ensure compliance with health and safety regulations including minimising and eliminating workplace hazards
Advise on medical health and ill-health retirement
Modern occupational health requires a multidisciplinary approach where doctors work alongside a range of associated healthcare professionals including nurses, ergonomists, hygienists, occupational health advisors, physiotherapists, psychiatrists, psychologists and therapists
What are the four fit note options?
Phased return to work
- Start with reduced hours each day and build up – help build capacity again and allow time for rehab
Altered hours
- Work at different times of day e.g. are early mornings hardest?
Amended duties
- Change in work practice or content e.g. less time sitting or breaking up the day differently to allow more movement – shorter surgeries, built in breaks etc
Workplace adaptation
- e.g. changes to seating to support back better.
Is a fit note legally binding?
These are not legally binding on an employer, they are suggestions to facilitate a return to work. If OH involved, they could require an organisation to make any changes reasonable for the size of organisation.
What is the effect of unemployment on health?
There is a strong association between worklessness and poor health. This may be partly a health selection effect, but it is also to a large extent cause and effect. There is evidence that unemployment is generally harmful to health, including:
- Higher mortality;
- Poorer general health, long-standing illness, limiting longstanding illness;
- Poorer mental health, psychological distress, minor psychological/psychiatric morbidity;
- Higher medical consultation, medication consumption and hospital admission rates.