Support Center Flashcards
1
Q
What is the ePO Support Center?
A
An extension that allows you to:
-View live data about your ePO Server Health
- Receive Support Notifications
- Search across content portals and knowledge bases
- Access product-specific best practices and how-to information
2
Q
What is the minimum version of ePO that you need in order to run Support Center?
A
5.3.3
3
Q
What do the color codes of the various health checks represent?
A
Green - Check was successful
Yellow - Warning
Red - Check failed
4
Q
What is the SNS?
A
Support Notifications Service
Provides the most up to date information regarding product upgrades, product releases, end of life notices, and critical incidents
