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SCM 2160 > Supply Chain Management > Flashcards

Supply Chain Management Flashcards

1
Q

Supply Chain

A

Interconnected of firms process across other firms and suppliers to produce g/s

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2
Q

Supply Chain Management

A

synchronization of firms processes with supplies and customers to match flow of materials, services and information with demand

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3
Q

Functions or Steps of SCM (5)

A

sourcing, purchasing, inventory management, logistics, customer relationship

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4
Q

Customer benefit bundle

A

defined set of goods and services that customer recognizes, purchases or use

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5
Q

Tier 1 supplier and ex

A

buy primary material from supplier, etc buy denim for jacket production company

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6
Q

Tier 2 supplier and ex

A

primary material supplier buys from input used for primary material. Ex denim company buys cotton from external supplier

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7
Q

focal firm (3)

A

companies that rule the supply chain
provide direct contact to customer
design product or service offererd

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8
Q

Upstream

A

organizations suppliers and processes for managing relationships with them

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9
Q

downstream

A

organization’s and processes for distributing and delivering products to final customers

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10
Q

Efficient Common Designs (4)

A

minimizing inventory
predictable demand
limited product variety
Compete on cost and consistency

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11
Q

Responsive Common Designs (5)

A

minimize reaction time
high product variety
low demand predictability
inventory stored across the supply chain
compete on customization, quality

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12
Q

Efficient Supplier Perspective (3)

A

limited excess capacity
work with suppliers to reduce lead time, without increasing costs
selection based on consistency, low prices, on-time delivery

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13
Q

Responsive Supplier Perspective (3)

A

flexible operations
inventory minimized for expensive finished goods
work with suppliers to reduce lead times, process order & receive shipment

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14
Q

Postponement

A

Assemble product to a certain point (efficient strategy), send to a warehouse to finish remaining 20% to specifications (responsive). Ex dell computers

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15
Q

Make or Buy Decision

A

involve more integration or more outsourcing

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16
Q

integration

A

make decisions (involve more processes and production methods)

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17
Q

outsourcing

A

buy decision, payment to suppliers to provide needed service and materials

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18
Q

Break-even analysis

A

help with make or buy decision: quantity for cost to buy = cost to make

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19
Q

Internalization forms (4)

A

Offshoring
Vertical integration
backward integration
forward integration

20
Q

offshoring

A

relocate processes and production in another country

21
Q

Vertical Integration

A

internalize activities across tiers of supply chain

22
Q

backward integration

A

movement upstream towards source of raw material

23
Q

forward integration

A

movement downstream, acquiring distribution channels

24
Q

Inventory Pooling

A

store finished goods at manufacturer and ship to customer, merges variable demand

25
Q

Forward Placement (more safety stock)

A

locating stock closer to customers at a warehouse, wholesaler etc

26
Q

Supplier relationships (5)

A

Sourcing
Design Collaboration
Negotiation
Buying
Information Exchange

27
Q

Sourcing

A

seeking out and evaluating suppliers
cost, quality and delivery

28
Q

Performance Matrix

A

Assign weights to different criteria for suppliers etc W1S1 + W2S2…..WKSK

29
Q

Design Collaboration (3)

A

Early Supplier Involvement
Presourcing
Value Analysis

30
Q

Early Supplier Involvement

A

supplier expertise in creation of new products/services to increase efficiency of operation

31
Q

Presourcing

A

suppliers selected early in design process and given responsibility for specific component

32
Q

Value Analysis

A

effort to reduce cost or improve performance of service or products

33
Q

Competitive Negotiation (4)

A

suppliers as competition
zero-sum game
short-term advantage
leverage purchasing power

34
Q

Cooperative Negotiation (4)

A

suppliers and partners
mutually beneficial objectives: share and trust
long term orientation
better when few suppliers/sole sourcing

35
Q

Buying (5)

A

Electronic Data Interchange (EDI)
Catalogue Hubs
Exchanges
Auctions
Reverse Auctions

36
Q

Electronic Data Interchange

A

Technology that enables transmission of standard documents in standard format

37
Q

Catalogue Hubs

A

enable employees to place orders for approved items

38
Q

Exchanges

A

Online marketplace, necessary purchases

39
Q

Auctions

A

exchange where competitive bids are placed

40
Q

Reverse Auctions

A

bid for contracts with buyers, compete to offer lowest price

41
Q

Information Exchange

A

transmission of forecasts, schedules, inventory and data

42
Q

Radio Frequency Identification

A

radio signals and transponders attached to labels to track real time info about products

43
Q

Vendor Managed Inventory

A

firm locates inventory at customer facility and responsible for managing it

44
Q

Bullwhip effect

A

ordering patterns show increasing variance as you move upstream

45
Q

Bullwhip example

A

Grocery ordering is constant, distribution is more variable, warehouse is extremely variable

46
Q

Supply Chain Dynamic External Causes (3)

A

change to order size and product mixes, late deliveries, underfilled shipments

47
Q

Supply Chain Dynamic Internal Causes (4)

A

shortages from breakdown or low productivity, order batching, new or changes to product design, promotions

SCM 2160 (11 decks)

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