Supply Chain Flashcards
What is a supply chain?
Management of interconnection of Organization that relate to each other.
Describe the operation network of a shopping mall
Recruitment - security - shopping mall - retailers - retail customers
Retails customer. - recruitment = sends information
Recruitment - retail customers. = send direct supply
What is involved in chain of supply planning and control
- manages the flow of materials and information between a string of operations
What is supply network management
- concerns the flow between operations.
What is supply chain management
Manages the between strings of operations
What is the upstream flow in supply chain management?
What are the key requirements?
- from consumer to the operation
This includes
Market research
Payment
Develop new product or service
What is the downstream of products or services?
- from your operation to customer
- delivery information
- payment request
- new products or services
What is the flow involved in chain planning and control
Second tier supplier - supplies cleaning for example
First tier supplier - supplies the product to a cleaning agency.
- the two above is your supply
Market/ operation - what industry eg production a shopping mall
First tier customer - retailer
second tier customer - retail customer
- the two above is your demand
Describe the decision logic behind outsourcing
Is the activity of strategic enough
does the company have specialised knowledge
Are the company operation performance superior
Will their be significant performa improvement within the company?
If the answer to any of these questions is yes then keep activity in house
If no then outsource
What are the 4 types of supply chain relationships ?
Business to business
Business to consumer
Consumer to business
Consumer to consumer
Describe the four supply chain relationships
B2b
- businesses exchange information
B2c
- retail operations
International retailers such as Amazon
C2b
- consumer offers business responds
C2c
- trading or swapping
Eg eBay.com
What are three defects of the supply chain compression?
- schedule changes impact market fast, which leads to a better market change response = revenue is maximised
- defects are detente’s faster , quality improvements are made faster, reduce wastage costs
- new product and service added to the market
So fewer sales are lost from delayed launch. To reduce risk of obsolescence
Maximise revenue. So less discounted sales
Describe the SCOR model
Diagram in notes
