Capacity Management Flashcards

1
Q

What is capacity?

A

Scale is operation

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2
Q

What are the objectives of capacity planning and control?

A
  • provide the appropriate amount of capacity at any point of time
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3
Q

What are the main objectives of planning and control?

A
  • identity aggregate capita and demand
  • have alternative capacity plans
  • chose the ,ost appropriate plan
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4
Q

What happens when the nature of the output varies? And give an example

A

Input capacity is used instead
- hospital - input = number of beds available output= number of patients treated
- theatre - input = number of seats. Output = number of people entertained per week

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5
Q

What are the 6 causes of seasonality?

A

Climatic
Festival
Political
Behavioural
Financial
Social

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6
Q

What is at risk when demand uncertainties is high ?

A
  • risks to service level that there will be an underprovision of capacity
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7
Q

How is availability rate measured ?
And when is it used?

A

When
- availability losses such as breakdown failures, change overs and set ups

Formula
Availability rate= total operating time /loading time

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8
Q

How is performance rate measured ? In oee

A

Speed losses

Net operating time/total operating time

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9
Q

How is quality rate measured? In oee

A

Valuable operating time/ net operating time

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10
Q

In capacity and demand, what are the two measurements used? And their formulas?

A

Efficiency
Actual output/effective capacity

Utilisation
Actual output/design capacity

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11
Q

What does oee stand for?

A

Operating equipment efffectiveness

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12
Q

In ways of reconciling capacity and demand

How do you cope with fluctuation in demand?

A

At level capacity
- absorb the demand

At chase demand
- adjunct output to match your demand

At demand management
- change the demand

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13
Q

In a situation that would no love absorbing demand how would you go about it?

A

To absorb demand you want to keep the output level

  • have excess capacity - make to stock (finished goods or customer inventory
  • have customers wait (in queues )
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14
Q

What steps would you take in order to adjective output to match demand

A
  1. Hire or fire workforce
  2. Get temp labour or lay people of
  3. You can get overtime or short time
  4. Subcontract or3rd party work
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15
Q

How would you change the demand

A

Change pattern of demand by
- developing alternative products or services

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16
Q

What is the benefit of cumulative planning

A

Allows for alternative capacity and output plans to be in place

17
Q

Describe a simple queuing system that can be used

A

Distrubtion of arrival times

Distribution of processing times