Supervision of Pol-Ch 2, Supervisors Function in Organization, Adminstration and Management

Question 1

two or more persons associated in doing something, there is sort of _____

Answer 1

organization

Question 2

____ and ___ must be provided so that necessary coordination of human effort can be achieved

Answer 2

direction and control

Such direction is the ESSENCE of the supervisory function.

Question 3

major portion of the supervisors job may be catergorized into three broad areas

Answer 3

leading
directing
controlling

Question 4

supervisor also must concern himself with internal conditions of the organization involving both concrete matters such as

Answer 4

environmental working conditions
provisions of equipment
abstract factors, such as morale and esprit de corps

Question 5

Gulick’s POSDCORB. stands for following activities

Answer 5

Planning
organizing
staffing
directing
coordinating
reporting
budgeting

Question 6

In planning, standing orders and those that are complicated should be written to reduce ____ and ____

Answer 6

confusion and misinterpretation

Question 7

Plans relating to standard operating procedures, useful as guides to personnel in such activities as serving warrants, recordings and processing crime or incident reportes

Answer 7

Procedural

Question 8

plans that are prepared to meet exigencies encountered by police,

Answer 8

Tactical plans

Question 9

Plans designed to give guidance and direction to personnel in the performance of normal police activities.

Answer 9

operational plans

Question 10

plans that implement normal operations, such as in recruitment of personnel or public and community relations activities

Answer 10

auxiliary service plans

Question 11

plans for budget preparation

Answer 11

fiscal plans

Question 12

plans that consist of set of broad principles that guide personnel in the accomplishment of general organizational objectives

Answer 12

policies

Question 13

worthwhile as a guide for personnel to apply to all facets of police operations

Answer 13

policy manual

Question 14

who mandated all police agencies in state implement a policy management system to help officers be aware of the many policies, rules, orders and plans they are responsible to follow

Answer 14

NJ Attorney Generals Office

Question 15

Movement toward professional accreditation grows, the need for a ready reference of regulations is more important than ever

Answer 15

Commission on Accreditation for Law Enforcement Agencies– requires its members to adopt 38 chapters comprising 446 individual standards.

Question 16

These plans provide specific guides to conduct and performance

Answer 16

Rules and regulations

Question 17

This function is a perpetual one

Answer 17

Organizing

Question 18

the mere change of an organization in itself, however, may cause what?

Answer 18

create problems of coordination and cooperative effort.

Question 19

___,___ and ___ are proper and necessary staffing functions of each supervisor

Answer 19

recruitement, training and placement

Question 20

often the best means of staffing departments

Answer 20

informal recruitment by members through personal contacts

Question 21

___ and ___are most destructive of initiative and industry in an employee

Answer 21

boredom and monotony

Question 22

perhaps no function of management is more important than that of

Answer 22

coordination of human effort to ensure unity of action not only between individuals but between organizational units

Question 23

the essential activity of coordination can best be accomplished thru

Answer 23

direct communication

Question 24

a mechanical means of depicting, by an arrangement of symbols, the relationships that exist among individuals, groups and functions within organization

Answer 24

organizational structure

Question 25

often called the individual, military or departmental type, is the simplest and perhaps oldest, but it is seldom encountered in its true form in any but the smaller organizations

Answer 25

Straight line organization- authority is definite and absolute.
greatest advantage-utterly simple. Quick decisions can be made in line org. because of the direct line of authority.
disadvantage- supervisory personnel often required to perform duties of specialists because little use is made of the latter for giving advice and counsel to line units

Question 26

in its pure form is rarely found in present-day organizations except at or near the top level

Answer 26

functional organization-divides responsibility and authority among several specialist.
discipline is difficutl to administer because of multiheaded leadership.

Question 27

what organization type is successful in task force

Answer 27

functional

Question 28

most glaring difficulties faced by task forces

Answer 28

incompatible databases and politics

Question 29

This task force emphasized the importance of having just one executive in charge, with excellent communications among all members

Answer 29

DC Sniper Task Force

Question 30

Combination of the line and functional types and is found in almost all but very smallest police agencies today.

Answer 30

line and staff organizations

Question 31

failure to recognize these line and staff relationships is the greatest and most frequent cause of

Answer 31

friction in an organization and one of the most prominent barriers to effective coordination

Question 32

This structure are established to designate how work is to be divided among various components of establishment.

Answer 32

organizational structures

Question 33

regardless of what basis is used for this division

Answer 33

the division must be logical and practicable

Question 34

work that involves divergent ___ or ___ will eventually cause friction and inefficiency if placed within one unit under control of one supervisor.

Answer 34

functions and purposes

Question 35

by Alford- assigning to each worker the fewest possible kinds of tasks or operations in order to improve the quality and increase the quantity of his work and giving him the highest class of work for whcih his naturla abilities fit him.

Answer 35

the principle of specialization and the law of productivity

Question 36

what should be practiced in every organization

Answer 36

principle of unity of command..- principle requires that every employee should be under the direct command of but one superior

Question 37

principle of unity of command applies to those who are commanded, not

Answer 37

to those who command

Question 38

who stresses “unity of command assures unity of effort by the coordinate action of all forces toward the common goal…

Answer 38

Dept of the Army

Question 39

adopted from psychologist, refers to the number of persons one individual can supervise effectively

Answer 39

principle of span of attention

Question 40

The principle has been applied to military and adminstrative organizations as

Answer 40

span of control- relates to number of subordinates who can be supervised effectively by one supervisor

Question 41

supervisor can effectively reduce his span of control by

Answer 41

delegating work

Question 42

process of committing an activity to anothers care

Answer 42

principle of delegation

Question 43

primary cause of crippling bottlenecks that slow or stop effective operations

Answer 43

supervisor who refuse to allow anything to be done except under their direct control

Question 44

should refrain from delegating only ___ or ___ tasks and should not attempt to delegate away his responsibility of certain basic duties that he should perform

Answer 44

distasteful and onerous

Question 45

who recommends a radical increase in empowerment of employees when delegating. He uses the “win/win performance agreements”

Answer 45

Stephen Covey.

Question 46

delegation is done poorly when supervisor allow his subordinates to delegate ___ more quickly than he learns to delegate ___

Answer 46

upward, downward

Question 47

process of delegation loses its value as a supervisory tool if

Answer 47

follow up inspections are not made to ensure that objectives are accomplished and deadlines are met

Question 48

exception principle

Answer 48

specifies that head of organization within it should not find it necessary to act personally on each matter coming under his jurisdiction. Rather, he should have to act only on those exceptional matters that require his attention

Question 49

exception principle is inseparable from principle of delegation

Answer 49

is dependent on the effective application of the delegation function, which will free the superior from a mass of routine detail that might better be disposed of by other below him.

Question 50

the key to the successful application of the principle

Answer 50

training

Question 51

one of his most important functions as a supervisor is the training of employees so that they will produce ___.____ and ____

Answer 51

effectively, efficiently, and safely

Question 52

Much of supervisor’s time is consumed by his control activities embodied in the _______

Answer 52

direction function.

Question 53

supervisors consumed in the direction function is accomplished by

Answer 53

observation, inspection and follow-up

Question 54

cooperative effort is the essence of ___

Answer 54

coordination

Question 55

changing organizational responsibilities will necessitate realignment of workloads so that a ____and ____division of work may be realized

Answer 55

logical and practical

Question 56

In his planning function, the supervisor must forecast ____ and ____ and prepare plans to meet them.

Answer 56

needs and problems

Question 57

The division of work involves not only the breaking down of a particular job into components parts but also the recombining of these parts (synthesis) into a completed unit of work. The process of dividing work involves both ______ and ______.

Answer 57

analysis and synthesis.

Anderson and Schwenning state “An incorrect synthesis might lose all the advantage gained by a correct analysis.

Question 58

Division of Work:

A function of prime importance for the supervisor is constant analysis of the nature of the work performed in his unit for the purpose of determining?

Answer 58

if it is effectively divided between the various units and individuals of the organization