Summary B: Concepts and Frameworks for Strategy and Technology Flashcards

1
Q

What is a competitive advantage?

A

Having a financial performance that consistently outperforms the industry averages

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2
Q

What is the fast follower problem?

A

Competitors watch the actions of rival, see if they succeed or failed and enter the market quickly with improved knowledge

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3
Q

What technology disrupted the telecommunications industry?

A

Dense wave division multiplexing

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4
Q

What are six different switching costs?

A
  1. Learning costs
  2. Information and data
  3. Financial commitment
  4. Contractual commitments
  5. Search costs
  6. Loyalty programs
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5
Q

How do firms commonly break the commodity trap?

A

Differentiating through technology

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6
Q

What are APIs?

A

Application Programming Interfaces that allow other firms to tap into their services

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7
Q

What are porters five forces?

A
  1. Rivalry among competitors
  2. Threat of new entrants
  3. Threat of substitute products
  4. Bargaining power of buyers
  5. Bargaining power of suppliers
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