Summary Flashcards
What is communication?
Communication is the process of exchanging information and ideas between individuals.
What are the uses of communication?
Communication is used to convey messages, share information, and build relationships.
Why is effective communication important?
Effective communication prevents miscommunication, promotes good relationships, and ensures that work gets done efficiently.
What are the types of communication skills?
The types of communication skills include verbal, non-verbal, and written communication skills.
What does personal grooming include?
Personal grooming includes good hygiene practices and appropriate dressing.
What are the methods of communication?
Methods of communication include face-to-face, written, and telephone communication.
What are the key aspects of telephone communication?
Key aspects include making telephone calls, answering telephone calls, and taking telephone messages.
What can I identify and explain regarding communication?
I can identify and explain the uses of communication and the importance of effective communication.
What skills can I demonstrate?
I can demonstrate both verbal and non-verbal communication skills.
What can I describe about communication methods?
I can describe various communication methods.
What is the importance of personal grooming?
Personal grooming is important for making a professional impression.
