Suggestive Selling

Question 1

What will every guest bring with them to cash from Kid Check?

Answer 1

Every Day Value Menu

Question 2

What are the two different types of guests that come to cash?

Answer 2

Guest w/ Coupon & Guest w/o Coupons

Question 3

What are the three steps at Cash for Suggestive Selling?

Answer 3

Value Deal/Package Deal (Depends on If Have Coupon)
Add On Items
Complete The Order

Question 4

After selling value deal or a guest uses one of the package deal coupons, what are the Top 3 Focus or Add-on Items?

Answer 4

Wings
Salad Bar
Promo Cup

Question 5

List 3 Different Types of Coupons Guests Might Have?

Answer 5

Website Coupon
Newspaper (FSI)
CEC Club

Question 6

How do you know if the guests has a chuck e. club coupon?

Answer 6

Top Right Hand Corner Says E-Club US or E-Club Can

Question 7

What should you say when selling any of the Value Deals, Package Deals, or Add-on Items?

Answer 7

Always discuss the value of the different choices

Question 8

If a guest Chuck E. Club member and uses their coupons, what should you say?

Answer 8

You’ve picked a great value with your coupon today & thank you being a member of our Chuck E. Club

Question 9

How many Value Meals do we have?

Answer 9

4

Question 10

What should you always include in your response to a guest’s selection?

Answer 10

That’s a great choice & you got a great value