stuff we need to go over

Question 1

What is the definition of trust in organizational behavior?

Answer 1

Trust is the willingness to be vulnerable to authority because of positive expectations about the authority’s actions and intentions.

Question 2

Name the three types of trust and explain one.

Answer 2

Disposition-based trust, Cognition-based trust, and Affect-based trust. For example, Cognition-based trust is based on a rational assessment of the trustee’s track record, focusing on ability, benevolence, and integrity.

Question 3

What is distributive justice?

Answer 3

Distributive justice is the perceived fairness of outcomes, based on equity, equality, or need.

Question 4

What are the dimensions of procedural justice?

Answer 4

Voice, Correctability, Consistency, Bias suppression, Representativeness, and Accuracy.

Question 5

Define moral awareness in the context of ethical decision-making.

Answer 5

Moral awareness is recognizing that a moral issue exists, often heightened by moral urgency.

Question 6

What are explicit and tacit knowledge?

Answer 6

Explicit knowledge is easily transferred verbally or written, like textbook knowledge. Tacit knowledge is subjective and harder to articulate, acquired through experience.

Question 7

Explain operant conditioning in learning.

Answer 7

behavior, and consequence, using reinforcement or punishment to increase or decrease behavior.

Question 8

What is bounded rationality in decision-making?

Answer 8

Bounded rationality refers to the limited cognitive capacity of individuals, causing them to satisfice rather than maximize solutions.

Question 9

What are the Big Five personality traits?

Answer 9

Conscientiousness, Agreeableness, Neuroticism, Openness to Experience, and Extraversion.

Question 10

What is team interdependence?

Answer 10

Team interdependence refers to task, goal, and outcome interdependence among team members, fostering collaboration.

Question 11

What are the stages of team development?

Answer 11

Forming, Storming, Norming, Performing, and Adjourning.

Question 12

Differentiate between strong and weak organizational cultures.

Answer 12

Strong cultures have shared values and norms influencing behavior, while weak cultures lack cohesion and shared identity.

Question 13

What is transformational leadership?

Answer 13

A leadership style where the leader inspires followers to commit to a vision, serves as a role model, and fosters innovation and personal development.

Question 14

What are the components of organizational culture?

Answer 14

Observable artifacts, espoused values, and basic underlying assumptions.

Question 15

Define role conflict as a work stressor.

Answer 15

Role conflict occurs when there are conflicting expectations in a role, leading to stress.

Question 16

What is the Life Cycle Theory of Leadership?

Answer 16

It suggests leadership should evolve based on the readiness level of employees, moving from telling to delegating.

Question 17

What are the types of counterproductive behaviors in organizations?

Answer 17

Property deviance, production deviance, political deviance, and personal aggression.

Question 18

What are the elements of the service culture process?

Answer 18

Service-oriented leadership, service culture, service-oriented employee behaviors, customer satisfaction, and unit sales.

Question 19

What is the impact of conscientiousness in the workplace?

Answer 19

Conscientiousness is positively related to task performance and negatively to counterproductive behaviors.

Question 20

What is process loss in team dynamics?

Answer 20

Process loss occurs when team output is less than the sum of individual contributions due to inefficiencies like social loafing.