Study guide

Question 1

Civic engagement

Answer 1

acting upon a sharp awareness of one’s own sense of responsibility to his community; the way we negotiate and construct society’s rules, values, and beliefs

Question 2

Civil dialogue

Answer 2

the ongoing and structured conversation that policy-makers – most commonly meaning the European Institutions – maintain with the organizations of civil society

Question 3

artistic proof

Answer 3

something created by the speaker for the presentation

Question 4

Communication apprehension

Answer 4

the fear or anxiety associated with real or anticipated communication with another or others

Question 5

spotlight syndrome

Answer 5

the perception encouraged by the room setup that all eyes are focused on you as the speaker

Question 6

invention

Answer 6

the first canon of rhetoric in which you choose the best possible arguments for your case

Question 7

arrangement

Answer 7

finding the most effective way to organize your case for the topic and the audience

Question 8

style

Answer 8

involves your word choices, phrasing, and the level of formality in the language you use to present your case

Question 9

delivery

Answer 9

the manner in which you physically and vocally present your message

Question 10

memory

Answer 10

the ability to recall names and important information in the middle of a speech as well as to deliver a cogent speech without notes

Question 11

5 Canons of rhetoric:

Answer 11

DISMA- invention, arrangement, style, delivery, memory

Question 12

3 Purposes of listening:

Answer 12

appreciation, comprehension, criticize

Question 13

Active listening

Answer 13

listening to understand the message by processing, storing, and potentially evaluating a message; also involves reactions by the listener in some form

Question 14

Passive listening

Answer 14

listening with out reacting, although the listener may well receive the information presented “sponge approach”

Question 15

4 types of non listening:

Answer 15

GAPP- pseudolistening, glazing over, ambushing, prejudging

Question 16

Pesudolistening

Answer 16

when listeners attempt to hide their inattention to the message by appearing as though they are listening attentively to speaker

Question 17

Glazing over

Answer 17

daydreaming

Question 18

Ambushing

Answer 18

a negative form of nonlistening when you select only the weaknesses of a message and ignore the strengths of the argument

Question 19

Prejudging

Answer 19

entering into a presentation with the judgment already formed about the message being delivered

Question 20

Demagoguery

Answer 20

(unethical way of speech) speech that attempts to win over the audience through appealing to their prejudices and emotions particularly, those of fear, anger, and frustration–by activating darker side of humans

Question 21

Audience analysis

Answer 21

used to identify with your listeners, incorporate knowledge of the audience in your message, use clear descriptive statements ex. polling and observing audience

Question 22

Adapting to the audience

Answer 22

effectively use the space in which you’re speaking, eliminating the barrier between you and your listeners

Question 23

3.5 types of plagiarism

Answer 23

incremental, patchwork, global, *ghostwriting

Question 24

Incremental plagiarism

Answer 24

failure to give proper credit for part of the speech that are borrowed from others

Question 25

Patchwork plagiarism

Answer 25

stealing ideas from two or more sources without referencing them

Question 26

Global plagiarism

Answer 26

taking an entire speech from a single source and pawning it off as your own

Question 27

Ghostwriting

Answer 27

to write for and in the name of another person (only exception of plagiarism)

Question 28

Evaluating sources

Answer 28

Currency, Relevance, Authority, Accuracy, Purpose

Question 29

Dialects

Answer 29

aspects of articulation, grammar, vocabulary, and pronunciation that differ from Standard English (subgroup; slang)

Question 30

5 functions of nonverbal communication in speech

Answer 30

“SCARR”

Substitute, Compliment, Accent, Repeat, Regulate

Question 31

conflict

Answer 31

negative, nonverbal cues that convey a message that contradicts the verbal statements of the speaker ex; not being please to be doing something, while trying to convince people you are

Question 32

Substitute

Answer 32

physical actions that take place of verbal messages ex; smiling after being introduced shoes excitement

Question 33

Compliment

Answer 33

when the action demonstrates the message contained in the verbal content ex; laughing at your own joke

Question 34

Accent

Answer 34

(amplify) nonverbal behaviors that augment a verbal message ex; pounding fist on table after stating a point

Question 35

Repeat

Answer 35

when physical actions restate verbal messages

Question 36

Regulate

Answer 36

nonverbal actions that help govern the course of a speech or interaction (direct interactions towards the receiver) ex; pausing to allow for clapping

Question 37

3 Modes of speech delivery

Answer 37

Manuscript, extemporaneous, impromptu

Question 38

2 Nonverbal Elements of Delivery

Answer 38

*Kinesics, Vocalics

Question 39

Kinesics

Answer 39

nonverbal behavior related to movement ex; facial expressions, posture, gesture

Question 40

Vocalics

Answer 40

anything that contributes to the sound of a persons voice; loudness, speed, dullness

Question 41

2 tools for effective explanation

Answer 41

Add clarity; give understanding (to unfamiliar ideas)

Question 42

Adding clarity to explanation

Answer 42

Define the word; Vivid description to visualize it to fully understand

Question 43

Give understanding to unfamiliar ideas

Answer 43

Compare/Contrast; Metaphor

Question 44

rhetoric

Answer 44

the ability to speak well and persuade audiences

Question 45

3 Purposes of listening

Answer 45

(CAC) comprehension, appreciation, criticize