Student Questions Flashcards
Which of these is NOT a good way to understand someone else’s perspective? (From the reading “Understanding the other Person’s Perspective Will Radically Increase Your Success”)
A. Think of Others
B. Emotional Regulation & Empathy
C. Correctly reading other people
D. Interpreting words
E. Get to know yourself
F. Respecting Differences
E. Get to know yourself
The key to storytelling in your resume and cover letter as mentioned in “The Key to Landing Your Next Job? Storytelling” is to begin with…
Your audience in mind.
The three team basics, as characterized by Katzenback and Smith, are:
- Skills
- Accountability
- Commitment
As mentioned in “Building the Emotional Intelligence of Groups” by Vanessa Urch Druskat and Steven B. Wolff, teams are more creative and productive when they exhibit high levels of participation, cooperation and collaboration amount team members. What are two ways to increase these within a team?
- Mutual Trust
- Sense of group identity
- Sense of group efficacy
According to a Google study on efficacy of teams what is the one critical thing necessary for a team’s success and how do you foster it?
Psychological safety. You build this by making an open environment where everyone feels heard, respected, and comfortable.
According to the article “Understanding the Other Person’s Perspective Will Radically Increase Your Success”, which of the following statements is true?
A. Emotional regulation is irrelevant in building successful connections with others.
B. Misinterpretation in communication is unavoidable and does not impact success.
C. Respecting differences, including personal beliefs, is crucial for positive relationships.
D. Knowing too much about others’ backgrounds hinders effective communication.
C. Respecting differences, including personal beliefs, is crucial for positive relationships.
The five components of emotional intelligence at work are _____, Self-Regulation, Motivation, Empathy, and Social Skills.
Self-Awareness
It’s this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: ________.
Start today. Or else.
Give an example of using pathos in your job interview.
Pathos creates an emotional response from the interview panel. In the job interview situation, you need to appeal directly to the interviewer’s emotions. The great interviewee controllers the employer’s emotions throughout the job interview, taking them on an emotional roller coaster.
Example: When I was in third grade, my mom was diagnosed with Stage IV cancer, and was given six months’ time to live. That day, I realized that every day in life is precious, and that we must cherish each and every moment. This is why I became a nurse. Because I get to help people make the best of their hardest times.
From the article “Why Understanding Other Perspectives Is A Key Leadership Skill”, Why is it important for leaders to distinguish between their own perspective and the shared reality of a situation?
When looking at the shared reality of an event, the more perspectives you get, the closer to reality you get.
Which option most accurately characterizes the blue population in the SDI Assessment?
A. Having a strong desire to pursue independent interests, to be practical, and to be fair.
B. Being assertive, competitive, action-focused
C. Being helpful, trusting and loyal
D. Having a strong desire to set goals, take decisive action, and claim earned rewards.
C. Being helpful, trusting and loyal
Your LinkedIn picture projects your _____.
Brand
The most appropriate pillar of persuasion is ____ when trying to appeal to an individual’s emotional feelings.
Pathos
What is a key takeaway from the skill briefing presentation that could significantly influence your professional development?
Storytelling!
How have you developed specific attributes that are valuable in the marketplace for business analysts over the course of the semester and this specific class?
- Communication
- Teamwork
- Leadership
- Self-awareness
What are the factors of self-awareness?
A. Leadership Wisdom
B. Leadership Identity
C. All of the above
D. None of the above
C. All of the above
The Three Pillars of Persuasion: Pathos, Ethos, ________.
Logos.
Persuasion is not ____________.
Manipulation.
What are the five ways to improve listening effectiveness?
- Use your eyes and ears to listen
- Control your emotions
- Be a total listener
- Listen to understand, not to respond
The six principles of persuasion are liking, reciprocity, social proof, consistency, authority, and scarcity. Pick one, give the definition, and an example of how to use it.
Scarcity: People want what there is not an abundance of.
According to the article “8 Tips on Giving a Presentation Like a Pro,” which of the following is not one of the 8 tips?
A. Properly Prepare
B. Start with a bang, not a whimper
C. Talk to the audience before the presentation
D. Use stories
C. Talk to the audience before the presentation
The higher you go up the ladder, the more ________ matters: for top leadership positions they are about 80 to 90 percent of distinguishing competences.
Emotional intelligence
As preparation for Session 6, to understand and lead yourself as well as others to maximize impact we each took an ___ assessment.
SDI
In the article “Find the Coaching in Criticism,” what does the author mean by ‘disentangling the what from the who’?
Take the feedback given at face value, independently of WHO provides the feedback.
What specific nonverbal and body language cues should be included within an in-person introduction?
Smiling;
Eye contact;
Open posture
According to Warren Buffett, honing which one skill can improve your worth by 50 percent?
A. Interpersonal Skills
B. Public Speaking Skills
C. Technical Skills
D. Quantitative Skills
B. Public Speaking Skills
As per the article “How the Navy SEALs Train for Leadership Excellence”, “________________ means never asking your team to do something you aren’t willing to do yourself”.
Leading by Example
As per the article “What Skills Are Employers Looking For In 2023?”, the number one most valued skills by employers in 2023 are _____________
Interpersonal Skills
Describe briefly what Executive Presence is.
Ability to inspire confidence:
(a) In your subordinates, that you’re the leader they want to follow
(b) Among peers, that you’re capable and reliable
(c) Among senior leaders, that you have the potential for great achievements
Why is feedback so important?
Enables you to grow/change.
Which of the following is NOT a component of Emotional Intelligence at work?
A. Self-awareness
B. Self-regulation
C. Self-esteem
D. Motivation
E. Empathy
F. Social skill
C. Self-esteem
In this class, we consistently emphasize the significance of teamwork. Despite this emphasis, it’s a reality that many team members may encounter conflicts. Therefore, regulating emotions is important. Provide three norms that can help regulate emotions in a team.
- Creating resources for working with emotion
- Creating an affirmative environment
- Solving problems proactively
As a graduate student, your next goal is to secure your dream job. As the article “What Skills Are Employers Looking For in 2023?” mentioned, what are the top three most valued skills by employers in 2023?
- Interpersonal Skills
- Communication Skills
- Data Analysis and Interpretation
In the article “The 21 Principles of Persuasion”, it mentions that “Persuasion is not Manipulation”, please carefully demonstrate the differences between these two.
Manipulation: Coercion through force, to get someone to do something that is not in their interest.
Persuasion: Getting people to do things that are in their own best interest, that also benefit you.
Effective listening is something that can absolutely be learned and mastered. Can you talk about some strategies that will make you a better listener from the article “7 Most Common Habits of the Best Listeners”?
- Focus: Not letting your thoughts distract you
- Putting away your phone
- Asking good questions
- Practicing reflective listening
- Using positive body language
- Not passing judgment: Being open-minded
- Keeping your mouth shut
According to the ‘8 Tips on Giving a Presentation Like a Pro’ article on Effective Presentation Techniques, which of the following is NOT recommended when preparing a professional presentation?
A. Using PowerPoint as the main focus of the presentation
B. Engaging the audience with a conversation rather than a monologue
C. Incorporating stories that illustrate key points
D. Evaluating and seeking feedback after each presentation
A. Using PowerPoint as the main focus of the presentation
In the article ‘8 Tips on Giving a Presentation Like a Pro’, it is suggested to start a presentation with something engaging, like a “______________,” to capture the audience’s attention immediately, instead of starting with a mundane introduction.
Compelling quote, Great story, Stunning statistic, Provocative question
Based on our discussion of SDI, if Alice loves creating spreadsheets to examine potential costs and plans whenever she travels, then she’s demonstrating characteristics of _____ (hint: SDI color).
Green - Analytic.
According to the “How the Navy SEALs Train for Leadership Excellence” article, what is Webb’s motto on producing excellence and not above average?
“Under pressure, you don’t rise to the occasion, you sink to the level of your training.”
Creating real-world excellence requires much more than commitment to educational achievement.
You are talking to a friend and they are sharing their journey of becoming a Business Analytics Professional, you read the article ‘7 Most Common Habits of the Best Listeners’ and want to practice reflective listening, provide an example of what you should do.
Focus: Not letting your thoughts distract you
Putting away your phone
Asking good questions
Practicing reflective listening
Using positive body language
Not passing judgment: Being open-minded
Keeping your mouth shut
What is the proper way of writing your name, if your real name is Tommy and you want people to call you Tom.
A. Tom (Tommy) Trojan
B. Tommy (Tom) Trojan
C. Tom(Tommy) Trojan
D. Tommy(Tom) Trojan
B. Tommy (Tom) Trojan
List three elements that can help you become a more effective listener.
- Using positive body language
- Keeping your mouth shut
- Being open-minded
_________ defines as the ability to recognize and understand your moods, emotions, and drives, as well as their effect on others.
Emotional intelligence
Imagine that you just meet an alumni in the industry you are interested in during an on-campus workshop, how would you use the knowledge of ethos, pathos, and logos to persuasively ask for further information regarding either the company or industry. Choose at least one of the three pillars and write down the words you would say.
Ethos:
“Hey [Alumni’s Name], I’ve heard so much about your remarkable journey in [industry] and the impactful work you’ve done at [company]. Your insights are highly respected, and I’d love to tap into your experience for some guidance on navigating the [industry/company] terrain. Any chance you could share a bit of your wisdom with someone eager to follow in your footsteps?”
Pathos:
“Hey there! I’ve been really drawn to a career in [industry], and I’ve got to say, hearing about the challenges you’ve conquered and the journey you’ve had in this field would mean the world to me. Your story is not just informative but incredibly motivating, and I’d love to learn from your experiences as I kickstart my own adventure in [industry/company]. Mind sharing some of those inspiring moments with me?”
Logos:
“Hi [Alumni’s Name], I’ve been digging into the latest happenings in [company], especially the impressive growth, especially in [specific area]. The numbers and strategies I’ve come across are fascinating. I was wondering if you could give me a bit more context – maybe share some key factors that played into that success and any cool trends you think are shaping the future of [industry]. I’m eager to learn from someone who’s really got their finger on the pulse of the industry.”
Great leadership starts with self-awareness. What is self-awareness? Why is it important for building leadership? Integrate the concepts and ideas from class with your personal experiences and apply these to articulate clearly about how will you develop this skill.
- Understanding your strengths and weaknesses
- Critical for ongoing and long-term effectiveness as a leader
- Leadership Wisdom, Identity, Reputation, and Brand
Which of the following skills involves actively reaching out to others to understand their point of view on a specific topic or situation?
A) Perspective Taking
B) Perspective Seeking
C) Perspective Coordinating
D) None of the Above
B) Perspective Seeking
Persuasion is the art of getting people to do things that are in their own best interest that also benefit you. Persuasion is not ______ which is coercion through force to get someone to do something that is not in their own interest. The basic building blocks of persuasion are _____ which creates a relative standard of what’s acceptable, and _____ which dictates what we want from others and life.
- Manipulation
- Context
- Timing
As described by Apple CEO, Tim Cook, the process Apple uses to create products is based on the fundamental belief that ideas will grow and get bigger and get better when shared. As a result, this is also the top skill Apple looks for in all new hires: _________
Collaboration
In the HBR article titled “Find the Coaching in Criticism,” the significance of receiving feedback is underscored. However, the author acknowledges that feedback often proves ineffective in many organizations, as the recipients struggle to absorb the information. Which of the following is NOT one of the three “triggers” that compound the challenge of receiving feedback?
A. Truth triggers
B. Emotional triggers
C. Relationship triggers
D. Identity triggers
B. Emotional triggers
At Google, Project Aristotle reviewed that understanding and influencing __________ were the key to improving Google’s teams.
Group Norms
In HBR’s article “Harnessing the Science of Persuasion,” one of the six basic laws of winning friends and influencing people presented is the Principle of Consistency. This principle states that people align with their clear commitments. To create this sense of obligation to live up to commitments, commitments need to be ______, _______, and _________.
Public, voluntary, and active
The article “What Predicts Success? It’s Not Your IQ”? sees the set of emotional intelligence abilities, including self-awareness, self-management, empathy, and social effectiveness as what distinguishes star performers. Provide an example of the application of one of these abilities within a professional context.
Empathy
- Realizing others may be in a tough divorce situation
Which one of the following is NOT one of the 6 principles to expand your influence as discussed in Harvard Business Review’s Harnessing the Science of Persuasion article?
A. Authority
B. Social Proof
C. Scarcity
D. All of the above
D. All of the above
Networking is all about…
Relationships!
According to Amy Cuddy’s book Presence, when evaluating first impressions, we are judging how _____ and ______ the person is?
Warm, Competent
What is the difference between sourced credibility and derived credibility?
- Sourced credibility refers to the credibility or trustworthiness of the source of information itself.
- Derived credibility, on the other hand, is the credibility that a message or information gains based on factors other than the source. It is about how the content itself, its presentation, and the context influence its perceived credibility.
Describe some of the tips for becoming a confident public speaker discussed in Sue Shellenbarger How to Overcome Your Terror of Making an Off-the-Cuff Speech.
Preparation
Anxiety as energy
Based on the article “What Skills Are Employers Looking For In 2023” , what is the Top skill an employer is looking for?
Interpersonal Skills
There are Five Components of Emotional Intelligence at Work. _______ is the first component of emotional intelligence, which means having a deep understanding of one’s emotions, strengths, weaknesses, needs, and drives.
Self-awareness
