High-Performing Team Leadership (Barrett)

Question 1

What are the outcomes from the work of a team?

Answer 1

• Performance Results
• Personal Growth
• Collective Work Products

Question 2

What are characteristics of a “real” team?

Answer 2

COMPLEMENTARY SKILLS.

• Problem Solving, Technical/Functional, Interpersonal
• Accountability: Mutual, Individual, Small Number of People
• Commitment: Specific Goals, Common Approach, Meaningful Purpose

Question 3

What are the responsibilities of a team leader?

Answer 3

Communicate to members individually and collectively:

• The reasons for selection to the team
• Team purpose and objectives
• Expectations of them as a team

Question 4

What are causes of team conflict?

Answer 4

• Poorly defined goals and purposes
• Lack of clarity about the approach to work and problem-solving

Question 5

What are the types of internal team conflict?

Answer 5

• Analytical: Team’s constructive disagreement over a project issue/problem
• Task: Goal, work process, deliverables
• Interpersonal: Personality, diversity, communication styles
• Roles: Leadership, responsibilities, power struggles