Stress and Social Influence

Question 1

Stress

Answer 1

• Can have too much or too little
• Not all bad
• Survival mechanism: flight or fight
• Sometimes a good motivator
• Overwhelming reduces performance

Question 2

Common Effects of Stress

Answer 2

• Psychological experience
• Physiological change
• Stressors affect the efficiency of information processing
• Long term health consequences, can lead to mental and physical breakdown, addiction, obesity

Question 3

Environmental Stress

Answer 3

• Intermediate levels often produce max performance
• Concurrent Detrimental effects, over analysis, missing cues
• Delayed Detrimental Effects, workplace and health issues

Question 4

Vibration

Answer 4

• Response to vibration exposure primarily dependent on frequency, amplitude, and duration of exposure
• High frequency vibration has long term risks
• High frequency vibration in cockpit leads to unreliable touch screens, displays being harder to read, and degradation of hand-eye coordination
• Low frequency vibration causes motion sickness

Question 5

Heat Stress

Answer 5

• Indirect Effect
• Can be from sun, equipment, or people
• Reduces tracking ability and reaction time
• Causes psychological stress

Question 6

Cold Stress

Answer 6

• Direct Effect
• Long term exposure and severe short term exposure can lead to serious health consequences (frostbite and hypothermia)
• Creates distraction and desire to warm up
• Physiological effects can shut down all work, Motor performance in hands and fingers

Question 7

Air Quality

Answer 7

• A catastrophic Stressor
• Hypoxia, Carbon Monoxide

Question 8

Causes of Differences in Cognitive Appraisal

Answer 8

• May not perceive the risk
• May not understand the risk
• May be overconfident in ability to deal with hazard
• May believe they are in more control of the situation than they actually are

Question 9

Remediation of Immediate Psychological Stress

Answer 9

• Simplify design of displays, controls, and procedures
• Actions should not require information to be held in working memory
• Actions should be explicit and compatible with well-learned actions
• Auditory alarms and warnings should avoid being loud and stressful

Question 10

Life Stress

Answer 10

• Stressful events or situations impact job performance
• Also specific job stress, like low pay and job uncertainty

Question 11

How to deal with Stress

Answer 11

• Remove the source
• Stress Management Programs
• Provide opportunities to reduce stress at work

Question 12

Conformity

Answer 12

Change in behavior as a result of real or imagined group pressure

Question 13

Obediance

Answer 13

A type of compliance that involves complying with requests or orders from an authority