Strengths Vs Weaknesses Of CAV

Question 1

Strengths of CAV

Answer 1

• Conciliation is free so it is accessible to all victorians
• Conciliation is informal and can be conducted over phone which removes any anxieties/ formalities
• parties are more likely to meet an outcome if there is no pressure

Question 2

Weaknesses of CAV

Answer 2

• CAV has very limited jurisdiction that is mainly to do with consumer and landlord disputes
• CAV has no power to compel parties to attend mediation
• The informal nature, and the lack of a binding decision means that some people will not take Conciliation seriously.